Lenovo S710 All-in-One User Manual

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Summary of Contents

Page 1 - HardwareMaintenanceManual

LenovoS710All-In-OneHardwareMaintenanceManualMachineTypes:10152/F0AG

Page 2

Important:Useonlyapprovedtoolsandtestequipment.Somehandtoolshavehandlescoveredwithasoftmaterialthatdoesnotinsulateyouwhenworkingwithliveelectricalcurr

Page 3

Figure38.ReconnecttheLCDpanelcabletothesystemboard19.Reinstalltheintegratedcamera.See“Replacingtheintegratedcamera”onpage88.20.Connectallthecablesthat

Page 4 - GS-35F-05925

Figure39.RemovingthescrewthatsecurestheWi-Ficard8.PivottheWi-FicardupwardandlifttheWi-FicardoutoftheminiPCIExpressslot.Figure40.RemovingtheWi-Ficard9.

Page 5 - Contents

ReplacingtheUSBkeyboardormouseAttentionDonotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”intheSafety,

Page 6 - Index...109

4.Lowerandpositionthecomputercoverintoplaceandthentightenthetwoscrews1tosecurethecomputercover.Figure42.Installingthecomputercover5.Reinstallthesystem

Page 7 - Chapter1.Aboutthismanual

98LenovoS710All-In-OneHardwareMaintenanceManual

Page 8

Chapter10.FRUlists-S710Thischapterliststheinformationontheeldreplaceableunits(FRUs)forLenovoS710All-In-Onedesktopcomputer.Attention:Besuretoreadandun

Page 9 - Chapter2.Safetyinformation

WDXL500AWD5000AAKX-08U6AA0500GHDD-LH16200544N3.5inchSATA6G7.2KGrenadaBP1.51TB16200528NTSBMars4K1TBDT01ACA100-LH16200513NTSBMars4K500GDT01ACA050-LH1620

Page 10

9ThermalModule70x70x12mmSystemfanforTahoeDelta31049422N110x25mmCPUFanforTahoe,DLT31049420N110x25mmCPUFanforTahoe,AVC31049419NI115566WCPUHTforTahoe,TSL

Page 11 - Safetyinspectionguide

FOOTHOLDERPCAKW/RUBBER31051069NANTENNAPACKMAIN/AUX31051066NTahoeMiddleframew/oswitchboard&cable90204279N102LenovoS710All-In-OneHardwareMaintenance

Page 12 - Groundingrequirements

Chapter11.AdditionalServiceInformationThischapterprovidesadditionalinformationthattheservicerepresentativemightndhelpful.SecurityfeaturesSecurityfeat

Page 13 - Chapter2.Safetyinformation7

SafetyinspectionguideTheintentofthisinspectionguideistoassistyouinidentifyingpotentiallyunsafeconditionsontheseproducts.Eachmachine,asitwasdesignedand

Page 14

Note:Youcandownloadaself-startingbootablediscimage(knownasanISOimage)withthesystemprogramupdatestocreateasystem-program-updatedisc.Gotohttp://www.leno

Page 15 - .Safetyinformation9

Toupdate(ash)theBIOSfromyouroperatingsystem,dothefollowing:1.Gotohttp://www.lenovo.com/support.2.Dothefollowingtolocatethedownloadablelesforyourmach

Page 16

Automaticcongurationandpowerinterface(ACPI)BIOSBeinganACPIBIOSsystem,theoperatingsystemisallowedtocontrolthepowermanagementfeaturesofthecomputerandth

Page 17 - Chapter2.Safetyinformation11

AppendixA.NoticesLenovomaynotoffertheproducts,services,orfeaturesdiscussedinthisdocumentinallcountries.ConsultyourlocalLenovorepresentativeforinformat

Page 18

TelevisionoutputnoticeThefollowingnoticeappliestomodelsthathavethefactory-installedtelevision-outputfeature.Thisproductincorporatescopyrightprotection

Page 19 - .Safetyinformation13

IndexAAdministrator,password52Bbasictroubleshooting33battery,replacing83BIOSsettings,changing53boot-blockrecovery105Cchangingpassword52startupdevicese

Page 20

aPOST/BIOSupdatefailure105recoveryboot-block105removingsystemboardshield76VESAmountbracket71removingcomputercover71removingthesystemstandhingecover67r

Page 23 - Chapter2.Safetyinformation17

•Wearagroundedwriststrapagainstyourskintoeliminatestaticonyourbody.•Preventthepartfromtouchingyourclothing.Mostclothingisinsulativeandretainsachargeev

Page 24

•Connecttoproperlywiredoutletsanyequipmentthatwillbeattachedtothisproduct.•Whenpossible,useonehandonlytoconnectordisconnectsignalcables.•Neverturnonan

Page 25 - ≥18kg≥32kg≥55kg

≥18kg(37lbs)≥32kg(70.5lbs)≥55kg(121.2lbs)CAUTION:Usesafepracticeswhenlifting.CAUTION:Thepowercontrolbuttononthedeviceandthepowerswitchonthepowersupply

Page 26

Chapter2.Safetyinformation9

Page 27 - .Safetyinformation21

≥18kg(37lbs)≥32kg(70.5lbs)≥55kg(121.2lbs)12PERIGOAcorrenteelétricaprovenientedecabosdealimentação,detelefoneedecomunicaçõeséperigosa.10LenovoS710All-I

Page 28

Paraevitarriscodechoqueelétrico:•Nãoconectenemdesconectenenhumcaboouexecuteinstalação,manutençãooureconguraçãodesteprodutoduranteumatempestadecomraio

Page 29

•Autilizaçãodecontrolesouajustesouaexecuçãodeprocedimentosdiferentesdosespecicadosaquipoderesultaremexposiçãoprejudicialàradiação.PERIGOAlgunsproduto

Page 30

Chapter2.Safetyinformation13

Page 32

1214LenovoS710All-In-OneHardwareMaintenanceManual

Page 33

12Chapter2.Safetyinformation15

Page 34

DANGERLecourantélectriqueprovenantdel'alimentation,dutéléphoneetdescâblesdetransmissionpeutprésenterundanger.Pourévitertoutrisquedechocélectrique

Page 35 - Chapter3.Generalinformation

ATTENTION:Sidesproduitsàlaser(telsquedesunitésdeCD-ROM,deDVD-ROM,desunitésàbresoptiques,oudesémetteurs)sontinstallés,prenezconnaissancedesinformation

Page 36

12VORSICHTAnNetz-,Telefon-undDatenleitungenkönnengefährlicheSpannungenanliegen.AusSicherheitsgründen:•BeiGewitterandiesemGerätkeineKabelanschließenode

Page 37 - Chapter4.GeneralCheckout

•über100Cerhitzen.•reparierenoderzerlegen.DieörtlichenBestimmungenfürdieEntsorgungvonSondermüllbeachten.ACHTUNG:BeiderInstallationvonLasergeräten(wieC

Page 38

1220LenovoS710All-In-OneHardwareMaintenanceManual

Page 39 - Basictroubleshooting

12Chapter2.Safetyinformation21

Page 40 - Troubleshootingprocedure

PERICOLOLacorrenteelettricaprovenientedaicavidialimentazione,deltelefonoedicomunicazionepuòesserepericolosa.Perevitareilrischiodiscosseelettriche:•Non

Page 41 - Audioproblems

ATTENZIONE:Quandovengonoinstallatiprodottilaser(qualiCD-ROM,unitàDVD-ROM,unitàabreotticheotrasmittenti),tenerpresentequantosegue:•Nonrimuovereglispor

Page 42 - NoaudioinWindows

LenovoS710All-In-OneHardwareMaintenanceManualMachineTypes:10152/F0AG

Page 43 - CDproblems

24LenovoS710All-In-OneHardwareMaintenanceManual

Page 44 - DVDproblems

12PELIGROLacorrienteeléctricaprocedentedecablesdealimentación,teléfonosycablesdecomunicaciónpuedeserpeligrosa.Paraevitarelriesgodedescargaeléctrica:•N

Page 45 - Intermittentproblems

•Noenciendanuncaunequipocuandohayseñalesdefuego,aguaodañosestructurales.•Desconecteloscablesdealimentación,lossistemasdetelecomunicaciones,lasredesylo

Page 46

Algunosproductoslásertienenincorporadoundiodoláserdeclase3Aoclase3B.Tengaencuentalosiguiente:Cuandoseabre,quedaexpuestoaradiaciónláser.Nomiredirectame

Page 47 - Monitorproblems

28LenovoS710All-In-OneHardwareMaintenanceManual

Page 48 - Theimageisdiscolored

Chapter3.GeneralinformationThischapterprovidesgeneralinformationthatappliestoallmachinetypessupportedbythispublication.SpecicationsThissectionliststh

Page 49 - Networkingproblems

•Driversandsoftware•Diagnosticsolutions•Productandservicewarranty•Productandpartsdetails•Userguidesandmanuals•Knowledgebaseandfrequentlyaskedquestions

Page 50 - AwirelessLANproblem

Chapter4.GeneralCheckoutAttentionThedrivesinthecomputeryouareservicingmighthavebeenrearrangedorthedrivestartupsequencechanged.Beextremelycarefulduring

Page 51 - Optionproblems

–Isthistheoriginalreportedfailure?•Diagnosticsversion–Typeandversionlevel•Hardwareconguration–Print(printscreen)congurationcurrentlyinuse–BIOSlevel•

Page 52 - Performanceandlockupproblems

Chapter5.TroubleshootinganddiagnosticsThischapterdescribessomebasictroubleshootinganddiagnosticprograms.BasictroubleshootingThefollowingtableprovidesi

Page 53

Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadandunderstandChapter2“Safetyinformation”onpage3andAppendixA“Notices”onpage107.First

Page 54 - Serialportproblems

SymptomActionThewirelesskeyboardormousedoesnotwork.Verifythat:•Thecomputeristurnedon.•Thebatteryorbatteriesinstalledinthewirelesskeyboardormouseareing

Page 55 - Softwareproblems

casetheoldercongurationsettingsdonotsolvetheproblemorhaveadverseaffects.Torestoreacapturedconguration,dothefollowing:•ForWindows7:ClickStart➙Control

Page 56 - USBproblems

•“NoaudioinDOSapplicationsorgames”onpage36NoaudioinWindowsSymptom:NoaudioinWindowsActions:•IfyouareusingpoweredexternalspeakersthathaveanOn/Offcontrol

Page 57 - Passwordconsiderations

Actions:•MakesuretheDOSapplicationorgameisconguredtouseSoundBlasterProorSoundBlasteremulation.Refertothedocumentationthatcomeswiththeapplicationorgam

Page 58 - Enablingordisablingadevice

Iftheseactionsdonotcorrecttheproblem,andyouneedtechnicalassistance,see“LenovoSupportWebsite”onpage29.DVDproblemsSelectyoursymptomfromthefollowinglist:

Page 59 - Selectingastartupdevice

Actions:•Disableanybackgroundprograms,suchasAntiVirusorDesktopThemes.•Ensurethatvideoresolutionissettolessthan1152x864.Iftheseactionsdonotcorrectthepr

Page 60 - ExitingtheSetupUtilityprogram

toafunction.UsethehelpsystemintheEnhancedPerformanceCustomizationKeyboardprogramtohelpdiagnoseproblemswiththeRapidAccessbuttons.ToopentheEnhancedPerfo

Page 61 - Chapter7.Symptom-to-FRUIndex

•Usingortouchingthereaderwithadirtynger.•Thesurfaceofyourngerisverydifferentfromwhenyouenrolledyourngerprint.ThewirelesskeyboarddoesnotworkSymptom:

Page 62 - POSTerrorcodes

Action:Verifythatthenecessarydevicedriversfortheapplicationprogramsareinstalled.Refertothedocumentationfortheaffectedapplicationprogramtoseeifdevicedr

Page 63 - Miscellaneouserrorconditions

NetworkingproblemsThefollowingarethemostcommonnetworkingproblems.Selectyournetworkingproblemfromthefollowinglist:•“Ethernetproblems”onpage43•“Awireles

Page 64

ContentsChapter1.Aboutthismanual...1ImportantSafetyInformation...1Chapter2.Safetyinformation...3Generalsafety...3Electricals

Page 65 - Undeterminedproblems

5.ClickUpdateDriverSoftware,andthenfollowtheinstructionsonthescreen.•Theswitchportandtheadapterhavethesameduplexsetting.Ifyouconguredtheadapterforful

Page 66

Note:IfyourcomputerispreinstalledwiththeWindows7operatingsystem,clickShowhiddeniconsintheWindowsnoticationarea.TheAccessConnectionsiconisdisplayed.Fo

Page 67 - Chapter8.Locations

•“Anoptionthatpreviouslyworkeddoesnotworknow”onpage46AnoptionthatwasjustinstalleddoesnotworkSymptom:Anoptionthatwasjustinstalleddoesnotwork.Action:Ver

Page 68

2.Right-clickyourCdriveentryandthenclickProperties.Theamountoffreediskspaceisdisplayed.TochecktheamountoffreespaceontheWindows8operatingsystem,dothefo

Page 69 - LocatingmajorFRUsandCRUs

5.ClickDefragmentNow,thenclickContinue.6.ClickDefragmentNowagaintostartadisk-defragmentationprocess.OntheWindows8operatingsystem,dothefollowing:1.Clos

Page 70

Iftheseactionsdonotcorrecttheproblem,andyouneedtechnicalassistance,see“LenovoSupportWebsite”onpage29.SoftwareproblemsSelectyoursymptomfromthefollowing

Page 71 - LookingupFRUinformation

USBproblemsSymptom:TheUSBconnectorscannotbeaccessed.Actions:•MakesuretheUSBcableissecurelyconnectedtotheUSBconnectorandtotheUSBdevice.IftheUSBdeviceha

Page 72 - Locatingpartsonthesystemboard

Chapter6.UsingtheSetupUtilityprogramTheSetupUtilityprogramisusedtoviewandchangethecongurationsettingsofyourcomputer,regardlessofwhichoperatingsystemy

Page 73 - Chapter9.ReplacingFRUs

•Haveatleasteightcharactersinlength•Containatleastonealphabeticcharacterandonenumericcharacter•SetupUtilityprogramisnotcasesensitive•Notbeyournameoryo

Page 74

•SelectATADriveSetuptoenableordisableaSATAdevice.4.SelectthedesiredsettingsandpressEnter.5.PressF10tosavechangesandexittheSetupUtilityprogram.See“Exit

Page 75 - Chapter9.ReplacingFRUs69

ReplacingtheLCDpanel...91ReplacingtheWi-Ficard...94ReplacingtheUSBkeyboardormouse...96Completingthepartsreplacement...96Chapter1

Page 76

ExitingtheSetupUtilityprogramAfteryounishviewingorchangingsettings,pressEsctoreturntotheSetupUtilityprogrammainmenu.YoumighthavetopressEscseveraltime

Page 77 - Removingthecomputercover

Chapter7.Symptom-to-FRUIndexTheSymptom-to-FRUindexlistserrorsymptomsandpossiblecauses.Themostlikelycauseislistedrst.AlwaysbeginwithChapter4“GeneralCh

Page 78 - Replacingtheharddiskdrive

Thefollowingtabledescribesthebeepsymptoms.BeepSymptomFRU/Action2shortbeepsCMOSsettingerrorCommonerrorcode,seethedetailfailureinformationin“POSTerrorco

Page 79 - Chapter9.ReplacingFRUs73

ErrorcodePOSTErrorMessageDescription/Action1820Morethanoneexternalngerprintreaderareattached.Poweroffandremoveallbutthereaderthatyousetupwithinyourma

Page 80 - Replacingtheopticaldrive

Message/SymptomFRU/ActionIncorrectmemorysizeduringPOST1.RuntheMemorytests.2.MemoryModule3.SystemBoard"InsertaDiskette"iconappearswithaknown-

Page 81 - Chapter9.ReplacingFRUs75

Message/SymptomFRU/ActionSerialorparallelportdevicefailure(adapterport)1.ExternalDeviceSelf-TestOK?2.ExternalDevice3.Cable4.AlternateAdapter5.SystemBo

Page 82

60LenovoS710All-In-OneHardwareMaintenanceManual

Page 83 - Replacingthemicroprocessorfan

Chapter8.LocationsThischapterintroducesthelocationsofthecomputerhardwarecomponents.Locatingconnectors,controls,andindicatorsonthefrontofyourcomputerFi

Page 84 - Replacingtheheatsinkassembly

Locatingconnectors,controls,andindicatorsontherearofyourcomputerFigure2“Rearconnectorlocations”onpage62showsthelocationsoftheconnectorsontherearofyour

Page 85 - Chapter9.ReplacingFRUs79

LocatingmajorFRUsandCRUsFigure3“LocatingmajorFRUsandCRUs”onpage64showsthelocationsofthemajorFRUsandCRUsinthecomputer.Toremovethecomputercover,see“Remo

Page 86 - Replacingthemicroprocessor

Chapter1.AboutthismanualThismanualprovidesserviceandreferenceinformationforLenovo®S710All-In-Onecomputerslistedonthefrontcover.Thismanualisintendedonl

Page 87 - Chapter9.ReplacingFRUs81

Figure3.LocatingmajorFRUsandCRUs64LenovoS710All-In-OneHardwareMaintenanceManual

Page 88

ThefollowingtableliststhemajorFRUsshowninFigure3“LocatingmajorFRUsandCRUs”onpage64andidentieswhichFRUsarealsoself-serviceCRUsoroptional-serviceCRUs.N

Page 89 - Replacingthebattery

LocatingpartsonthesystemboardFigure4“Locationsofthepartsandconnectorsonthesystemboard”onpage66showsthelocationsofthepartsandconnectorsonthesystemboard

Page 90 - Replacingtheinverter

Chapter9.ReplacingFRUsThischapterprovidesinstructionsaboutremovingorreplacingmajorFRUs.NotallFRUsaredocumented.ImportantBeforeyoureplaceanyFRU,readCha

Page 91 - Chapter9.ReplacingFRUs85

Figure5.Removingthesystemstandhingecover6.Toreinstallthesystemstandhingecover,placethesystemstandhingecoveronthecomputersothattheplastictabonthehingec

Page 92

Toremoveandreinstallthesystemstand,dothefollowing:1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.2.Removethesystemstandhingecover

Page 93 - Replacingtheinternalspeakers

5.Reinstallthesystemstandhingecover.See“Removingandreinstallingthesystemstandhingecover”onpage67.70LenovoS710All-In-OneHardwareMaintenanceManual

Page 94 - Replacingtheintegratedcamera

RemovingthecomputercoverAttentionDonotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”intheSafety,Warran

Page 95 - Replacingthesystemboard

ThissectionprovidesinstructionsonhowtoremovetheVESAmountbracket.ToremovetheVESAmountbracket,dothefollowing:1.Removeallmediafromthedrivesandturnoffalla

Page 96

Thissectionprovidesinstructionsonhowtoreplacetheharddiskdrive.Toreplacetheharddiskdrive,dothefollowing:1.Removeallmediafromthedrivesandturnoffallattac

Page 97 - ReplacingtheLCDpanel

2LenovoS710All-In-OneHardwareMaintenanceManual

Page 98

Figure12.Removingtheharddiskdrivefromthebracket7.Toinstallthenewharddiskdriveintothebracket,slidetheharddiskdriveinandalignthefourscrewholeswiththosei

Page 99 - Chapter9.ReplacingFRUs93

Thissectionprovidesinstructionsonhowtoreplacetheopticaldrive.Note:Theopticaldriveisavailableonlyinsomemodels.Toreplacetheopticaldrive,dothefollowing:1

Page 100 - ReplacingtheWi-Ficard

Figure16.Connectingthecableandinstallingthescrew9.Goto“Completingthepartsreplacement”onpage96.RemovingandreinstallingthesystemboardshieldAttentionDono

Page 101 - Figure40.RemovingtheWi-Ficard

6.Removethetwoscrewsthatsecurethesystemboardshield,andthenslidethesystemboardshieldoutofthecomputer.Figure17.Removingthesystemboardshield7.Toreinstall

Page 102 - Completingthepartsreplacement

Toreplacethemicroprocessorfan,dothefollowing:1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnectallpowercordsfrome

Page 103 - Chapter9.ReplacingFRUs97

Safety,Warranty,andSetupGuide,goto:http://www.lenovo.com/supportThissectionprovidesinstructionsonhowtoreplacetheheatsinkassembly.CAUTION:Theheatsinkan

Page 104

8.Liftthefailingheatsinkassemblyoffthesystemboard.Notes:a.Youmighthavetogentlytwisttheheatsinkassemblytofreeitfromthemicroprocessor.b.Donottouchthethe

Page 105 - Chapter10.FRUlists-S710

Figure21.Openingtheretainertoaccessthemicroprocessor9.Liftthemicroprocessorstraightupandoutofthesocket.Notes:a.Yourmicroprocessorandsocketmightlookdif

Page 106

Figure23.Removingthemicroprocessor10.Makesurethatthesmallhandleisintheraisedpositionandthemicroprocessorretainerisfullyopen.11.Holdthenewmicroprocesso

Page 107 - .FRUlists-S710101

ReplacingthebatteryAttentionDonotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”intheSafety,Warranty,an

Page 108

Chapter2.SafetyinformationThischaptercontainsthesafetyinformationthatyouneedtobefamiliarwithbeforeservicingacomputer.GeneralsafetyFollowtheserulestoen

Page 109 - ©CopyrightLenovo2013

Figure26.Installinganewbattery9.Reinstallthesystemboardshield.See“Removingandreinstallingthesystemboardshield”onpage76.10.Reinstallthecomputercover.Se

Page 110

Figure27.Removingthescrewsthatsecuretheinverter8.Disconnectthethreecablesfromtheinverter.9.Lifttheinverteroffthecomputer.10.Toreinstallthenewinverter,

Page 111 - Powermanagement

5.Locatethememoryslotsonthesystemboard.See“LocatingmajorFRUsandCRUs”onpage63.6.Removethesystemboardshieldtogetaccesstothebattery.See“Removingandreinst

Page 112 - AutomaticPower-onfeatures

ReplacingtheinternalspeakersAttentionDonotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”intheSafety,Wa

Page 113 - AppendixA.Notices

ReplacingtheintegratedcameraAttentionDonotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”intheSafety,Wa

Page 114 - Trademarks

11.Routethenewintegratedcameracable,andthenconnecttheintegratedcameracabletothesystemboard.See“Locatingpartsonthesystemboard”onpage66.12.Reinstallthes

Page 115

Figure32.Removingthesixscrewsthatsecurethesystemboardtothemainbracket13.Placethenewsystemboardintothechassisandalignthescrewholeswiththoseinthechassis

Page 116

Figure33.InstallingonesideofthesocketcoverintothemicroprocessorsocketNote:Yourmicroprocessorsocketandcovermightlookslightlydifferentfromtheillustratio

Page 117

9.DisconnecttheLCDpanelcablefromthesystemboard.See“Locatingpartsonthesystemboard”onpage66.Figure34.DisconnecttheLCDpanelcablefromthesystemboard10.Remo

Page 118

14.RemovethefourscrewsthatsecurethechassistotheLCDpanel,andthenliftthechassisoutofthecomputertogetassesstotheLCDpanel.Figure36.Removingthefourscrewsth

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