Lenovo E93z User's Guide Page 1

ThinkCentreE93zUserGuideMachineTypes:10B8,10B9,10BA,10BH,10BJ,and10BK

Foryoursafetyandtomaintainoptimumcomputerperformance,alwaysfollowthesebasicprecautionswithyourdesktopcomputer:•Keepthecoverclosedwheneverthecomputeris

88ThinkCentreE93zUserGuide

AppendixC.WEEEandrecyclinginformationLenovoencouragesownersofinformationtechnology(IT)equipmenttoresponsiblyrecycletheirequipmentwhenitisnolongerneede

SomeLenovocomputerproductssoldinJapanmayhavecomponentsthatcontainheavymetalsorotherenvironmentalsensitivesubstances.Toproperlydisposeofdisusedcomponen

BatteriesorpackagingforbatteriesarelabeledinaccordancewithEuropeanDirective2006/66/ECconcerningbatteriesandaccumulatorsandwastebatteriesandaccumulator

92ThinkCentreE93zUserGuide

AppendixD.RestrictionofHazardousSubstancesDirective(RoHS)EuropeanUnionRoHSLenovoproductssoldintheEuropeanUnion,onorafter3January2013meettherequirement

UkraineRoHSIndiaRoHSRoHScompliantasperE-Waste(Management&Handling)Rules,2011.94ThinkCentreE93zUserGuide

AppendixE.ChinaEnergyLabel©CopyrightLenovo201395

96ThinkCentreE93zUserGuide

AppendixF.ENERGYSTARmodelinformationENERGYSTAR®isajointprogramoftheU.S.EnvironmentalProtectionAgencyandtheU.S.DepartmentofEnergyaimedatsavingmoneyandp

LasercompliancestatementCAUTION:Whenlaserproducts(suchasCD-ROMs,DVDdrives,beropticdevices,ortransmitters)areinstalled,notethefollowing:•Donotremoveth

98ThinkCentreE93zUserGuide

IndexAarescuemedium,creatingandusing44Administrator,password50audiosubsystem1Bbackupandrecoveryoperations42basictroubleshooting61Ccablelock,security28

Nnotices83Ooperations,backupandrecovery42opticalmousecleaning59PpasswordAdministrator50considerations50Power-OnPassword50setting,changing,deleting50pa

xThinkCentreE93zUserGuide

Chapter1.ProductoverviewThischapterprovidesinformationaboutthecomputerfeatures,specications,softwareprogramsprovidedbyLenovo,andlocationsofconnectors

•InternalspeakerConnectivity•10/100/1000MbpsintegratedEthernetcontrollerSystemmanagementfeatures•Abilitytostorepower-onself-test(POST)hardwaretestresu

Input/Output(I/O)features•OneEthernetconnector•OneComboaudiojack•TenUniversalSerialBus(USB)connectors(twoonthesidepanel,fourontherearpanel,andfouronth

SpecicationsThissectionliststhephysicalspecicationsforyourcomputer.Dimensions(withoutstand)•Touchmodels:Width:534mm(21.02inches)Height:386mm(15.20in

AccessingLenovoprogramsontheWindows7operatingsystemOntheWindows7operatingsystem,youcanaccessLenovoprogramsfromeithertheLenovoThinkVantage®Toolsprogram

Table2.ProgramsinControlPanel(continued)ProgramControlPanelsectionGreentextinControlPanelRescueandRecoverySystemandSecurityLenovo-EnhancedBackupandRes

differentdevicessuchaspersonalcomputers,smartphones,ortablets.FormoreinformationabouttheLenovoCloudStorageprogram,gotohttp://www.lenovo.com/cloud.•Len

Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadandunderstandthe“Importantsafetyinformation”onpagevandAppendixA“Notices”onpage83.Fi

TheSystemUpdateprogramhelpsyoukeepthesoftwareonyourcomputerup-to-datebydownloadingandinstallingsoftwareupdatepackages(Lenovoprograms,devicedrivers,UEF

Locatingconnectors,controls,andindicatorsonthefrontofyourcomputerFigure1“Frontconnector,control,andindicatorlocations”onpage9showsthelocationsofthecon

•ExtremeDigital(x-D)PictureCard(typeH)•ExtremeDigital(x-D)PictureCard(typeM)•MemoryStick(MS)•MSPRO•MultiMediaCard(MMC)•MultiMediaCard-mobile(MMC-mobil

1Security-lockslot7Powerbutton2Powercordconnector8Monitormode/computermodebutton3Ethernetconnector9Volume-downcontrol4HDMI-inconnector10Volume-upcontr

AdjustingtheframestandYourcomputermightcomewithaframestandthatyoucanusetoadjustthecomputertoyourcomfortableposition.Pullthestandopenandadjustthepositi

AdjustingthemonitorstandYourcomputermightcomewithamonitorstandthatyoucanusetoadjustthecomputertoyourcomfortableposition.Adjustthepositionofthecomputer

AdjustingthetransformerstandYourcomputermightcomewithatransformerstandthatyoucanusetoadjustthecomputertoyourcomfortablepositionasshowninthefollowingil

MachinetypeandmodellabelThemachinetypeandmodellabelidentiesyourcomputer.WhenyoucontactLenovoforhelp,themachinetypeandmodelinformationhelpssupporttech

16ThinkCentreE93zUserGuide

Chapter2.UsingyourcomputerThischapterprovidesinformationonusingsomeofthecomputercomponents.FrequentlyaskedquestionsThefollowingareafewtipsthatwillhelp

ContentsImportantsafetyinformation...vServiceandupgrades...vStaticelectricityprevention...vPowercordsandpoweradapters...viEx

UsingthekeyboardYourcomputercomeswithastandardkeyboard.TheMicrosoftWindowsshortcutkeysareprovided.Thissectionprovidesinformationaboutthefollowingtopic

AboutyourcomputeraudioIfafactory-installed,high-performanceaudioadapterisinstalledinyourcomputer,thesystem-boardaudioconnectorsontherearofthecomputera

FollowtheseguidelineswhenusingtheDVDdrive:•Donotplacethecomputerinalocationwherethedriveisexposedtothefollowing:–Hightemperature–Highhumidity–Excessiv

RecordingaCDorDVDIfyourcomputercomeswitharecordableDVDdrive,youcanusethedrivetorecordCDsorDVDs.TorecordaCDorDVD,dooneofthefollowing:•OntheWindows7oper

Thefollowingtableshowsthesupportedtouchfeatureoneachoperatingsystemedition.Table3.OperatingsystemeditionandsupportedtouchfeatureOperatingsystemedition

Chapter3.YouandyourcomputerThischapterprovidesinformationaboutaccessibility,comfort,andrelocatingyourcomputertoothercountriesorregions.Accessibilityan

Adjustthemonitorsothetopofthescreenisat,orslightlybelow,eyelevel.Placethemonitoratacomfortableviewingdistance,usually51to61cm(20to24inches),andpositio

RegisteringyourcomputerWhenyouregisteryourcomputer,informationisenteredintoadatabase,whichenablesLenovotocontactyouincaseofarecallorothersevereproblem

ReplacementpowercordsIfyourelocateyourcomputertoacountryorregionthatusesanelectricaloutletstyledifferentfromthetypeyouarecurrentlyusing,youwillhavetop

Chapter4.SecurityThischapterprovidesinformationabouthowtoprotectyourcomputerfromtheftandunauthorizeduse.SecurityfeaturesThefollowingsecurityfeaturesar

Reinstallingsoftwareprograms...46Reinstallingdevicedrivers...46Solvingrecoveryproblems...46RecoveryinformationfortheWindows8operatingsyst

AttachingaKensington-stylecablelockYoucanuseaKensington-stylecablelocktosecureyourcomputertoadesk,table,orothernon-permanentxture.Thecablelockattache

•AdministratorPassword:SettinganAdministratorPassworddetersunauthorizedusersfromchangingcongurationsettings.Ifyouareresponsibleformaintainingthecong

30ThinkCentreE93zUserGuide

Chapter5.InstallingorreplacinghardwareThischapterprovidesinstructionsonhowtoinstallorreplacehardwareforyourcomputer.Handlingstatic-sensitivedevicesDon

RemovingandreinstallingtheframestandAttention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”onpag

6.Toreinstalltheframestand,insertthetwotabs1ontheframestandintothecorrespondingholesinthechassisandlowerdowntheframestandasshown.Figure10.Reinstalling

5.Removethetworubberblocks1thatprotectthescrews2.Carefullyloosenthetwoscrews2thatsecurethemonitorstand.Then,liftthemonitorstanduptoremoveitfromthecomp

Note:Thetransformerstandisavailableonlyinsomemodels.Toremoveandreinstallthetransformerstand,dothefollowing:1.Removeanymediafromthedrivesandturnoffalla

6.Toreinstallthetransformerstand,insertthetwotabs1onthetransformerstandintothecorrespondingholesinthechassis.Then,pressthereleasebuttontowardthetopoft

2.Removethenewwirelesskeyboardfromthepackage.3.InstallthekeyboardbyopeningthebatterycompartmentcoverandinstallingtwoAAAbatteriesaccordingtothepolarity

ChinaRoHS...93TurkishRoHS...93UkraineRoHS...94IndiaRoHS...94AppendixE.ChinaEnergyLabel...95AppendixF

1.Openthemousebattery-compartmentcover.2.RemovetheUSBdonglefromthemouse.3.ConnecttheUSBdongletoanyUSBconnectoronthecomputer.4.InserttwoAAAbatteriesint

ObtainingdevicedriversYoucanobtaindevicedriversforoperatingsystemsthatarenotpreinstalledathttp://www.lenovo.com/support.Installationinstructionsarepro

40ThinkCentreE93zUserGuide

Chapter6.RecoveryinformationThischapterprovidesinformationabouttherecoverysolutionsprovidedbyLenovo.•“RecoveryinformationfortheWindows7operatingsystem

CreatingrecoverymediaThissectionprovidesinstructionsonhowtocreaterecoverymedia.Note:OntheWindows7operatingsystem,youcancreaterecoverymediausingdiscsor

1.FromtheWindowsdesktop,clickStart➙AllPrograms➙LenovoThinkVantageT ools➙EnhancedBackupandRestore.TheRescueandRecoveryprogramopens.2.IntheRescueandReco

2.Turnonyourcomputer.Whenyouseethelogoscreen,pressEnter,andthenpressF11toentertheRescueandRecoveryworkspace.3.IfyouhavesetaRescueandRecoverypassword,t

2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhenthePleaseselectbootdevicewindowopens,releasetheF12key.3.InthePleaseselectbootdevicewi

ReinstallingsoftwareprogramsIfasoftwareprogramyouinstalledonyourcomputerisnotworkingcorrectly,youmightneedtoremoveandreinstallit.Reinstallingoverwrite

RecoveryinformationfortheWindows8operatingsystemThissectionprovidesinformationabouttherecoverysolutionsprovidedoncomputerspreinstalledwiththeWindows8o

ivThinkCentreE93zUserGuide

48ThinkCentreE93zUserGuide

Chapter7.UsingtheSetupUtilityprogramTheSetupUtilityprogramisusedtoviewandchangethecongurationsettingsofyourcomputer,regardlessofwhichoperatingsystemy

•AdministratorPassword•HardDiskPasswordYoudonothavetosetanypasswordstouseyourcomputer.However,usingpasswordsimprovescomputingsecurity.Ifyoudecidetoset

2.FromtheSetupUtilityprogrammainmenu,selectSecurity.3.Dependingonthepasswordtype,selectSetPower-OnPassword,SetAdministratorPassword,orHardDiskPassword

3.SelectthedevicesforthePrimaryStartupSequence,theAutomaticStartupSequence,andtheErrorStartupSequence.Readtheinformationdisplayedontherightsideofthesc

•Ifyoudonotwanttosavethesettings,selectExit➙DiscardChangesandExit,andthenpressEnter.WhentheResetWithoutSavingwindowshows,selectYes,andthenpressEnterto

54ThinkCentreE93zUserGuide

Chapter8.UpdatingsystemprogramsThischapterprovidesinformationaboutupdatingthePOSTandBIOS,andhowtorecoverfromaPOSTandBIOSupdatefailure.Usingsystemprogr

Updating(ashing)theBIOSfromyouroperatingsystemNote:BecauseLenovomakesconstantimprovementstoitsWebsites,theWebpagecontentsaresubjecttochangewithoutnot

Chapter9.PreventingproblemsThischapterprovidesinformationthatcanhelpyouavoidcommonproblemsandkeepyourcomputerrunningsmoothly.Keepingyourcomputercurren

ImportantsafetyinformationCAUTION:Beforeusingthismanual,besuretoreadandunderstandalltherelatedsafetyinformationforthisproduct.Refertotheinformationint

UsingSystemUpdateTheSystemUpdateprogramhelpsyoukeepthesoftwareonyourcomputerup-to-date.UpdatepackagesarestoredonLenovoserversandcanbedownloadedfromthe

CleaningyourcomputerItisagoodpracticetocleanyourcomputerperiodicallytoprotectthesurfacesandensuretrouble-freeoperation.CAUTION:Besuretoturnoffthecompu

Manycomputersupplystorescarrythespecialcleaninguidsfordisplays.UsecleaninguidsdevelopedforLCDdisplaysonly.Firstapplytheuidtoalint-free,softcloth,th

Chapter10.TroubleshootinganddiagnosticsThischapterprovidesinformationaboutdiagnosingandtroubleshootingcomputerproblems.Ifyourcomputerproblemisnotdescr

SymptomActionTheoperatingsystemdoesnotstart.Verifythat:•Thestartupsequenceincludesthedevicewheretheoperatingsystemresides.Usually,theoperatingsystemis

1.Removethenewhardwareoptionorsoftware.Ifyoumustremovethecomputercovertoremoveahardwareoption,ensureyoureviewandfollowtheelectricalsafetyinformationpr

Note:Whenexternal-speakerorheadphonecablesareattachedtotheaudioconnector,theinternalspeaker,ifpresent,isdisabled.Inmostcases,ifanaudioadapterisinstall

AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitisinsertedintoaCDdriveSymptom:AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplay

Actions:•RestarttheDVDplayerprogram.•Closeanyopenles,turnoffthecomputer,andthenrestartthecomputer.•Tryalowerscreenresolutionorcolordepth.Iftheseactio

•OncomputersthathaveaCD-ROMorCD-RWdriveinadditiontoaDVD-ROMdrive,ensurethattheDVDdiscisinthedrivelabeled“DVD”.Iftheseactionsdonotcorrecttheproblem,run

orCRU,donotopenthestatic-protectivepackagecontainingthepartuntiltheinstructionsdirectyoutoinstallit.WhenyouhandleoptionsorCRUs,orperformanyworkinsidet

4.Double-clickUSBEnhancedPerformanceKeyboard.TheUSBEnhancedPerformanceKeyboardCustomizationprogramstarts.Iftheseactionsdonotcorrecttheproblem,havethec

•“Themonitorworkswhenyouturnonthecomputer,butgoesblankwhenyoustartsomeapplicationprograms”onpage69•“Theimageappearstobeickering”onpage69•“Theimageisd

2.Adjusttheplacementofthemonitorandotherdevicessothattheyareatleast305mm(12inches)apart.3.Turnonthemonitor.•Youcanresettherefreshratethroughyouroperat

Actions:Ensurethat:•Thecableisinstalledproperly.ThenetworkcablemustbesecurelyconnectedtoboththeEthernetconnectorofyourcomputerandtheRJ45connectorofthe

IfyourcomputerisaGigabitEthernetmodelandyouuseaspeedof1000Mbps,theconnectionfailsorerrorsoccurSymptom:IfyourcomputerisaGigabitEthernetmodelandyouuseas

6.ClickOKtoclosetheSoundwindow.OptionproblemsUsethisinformationtodiagnoseproblemswithLenovohardwareoptionsthatdonothavetheirowntroubleshootinginformat

Makeaselectionfromtheabovelisttondoutmoreaboutthecorrectiveactionsyoucantake.InsufcientfreeharddiskdrivespaceSymptom:Insufcientfreeharddiskdrivespa

Note:Dependingonthesizeoftheharddiskdriveandamountofdatacurrentlystoredontheharddiskdrive,thedisk-defragmentationprocessmighttakeuptoseveralhourstocom

SerialportproblemsUsethisinformationtotroubleshoottheserialportanddevicesattachedtotheserialport.Symptom:Serialportcannotbeaccessed.Actions:•Ensurethe

–Thesoftwareyouareusingworkscorrectlyonanothercomputer.•Ifyoureceivedanyerrormessageswhileusingthesoftwareprogram,seetheprinteddocumentationsuppliedwi

PlugsandoutletsIfareceptacle(poweroutlet)thatyouintendtousewithyourcomputerequipmentappearstobedamagedorcorroded,donotusetheoutletuntilitisreplacedbya

Note:Ifyouareunabletoisolateandrepairtheproblemyourselfafterrunningtheprogram,saveandprintthelogles.YouwillneedthelogleswhenyouspeaktoaLenovotechnic

Chapter11.Gettinginformation,help,andserviceThischaptercontainsinformationabouthelp,service,andtechnicalassistanceforproductsmanufacturedbyLenovo.Info

•Accesstroubleshootingandsupportinformationforyourcomputermodelandothersupportedproducts.•Findtheserviceandsupportphonenumbersforyourcountryorregion.•

•ReplacementoruseofpartsnotmanufacturedfororbyLenovoornon-warrantedLenovoparts•Identicationofsoftwareproblemsources•CongurationofBIOSaspartofaninsta

82ThinkCentreE93zUserGuide

AppendixA.NoticesLenovomaynotoffertheproducts,services,orfeaturesdiscussedinthisdocumentinallcountries.ConsultyourlocalLenovorepresentativeforinformat

TrademarksThefollowingtermsaretrademarksofLenovointheUnitedStates,othercountries,orboth:LenovoTheLenovologoRescueandRecoveryThinkCentreThinkVantageMic

AppendixB.RegulatoryinformationExportclassicationnoticeThisproductissubjecttotheUnitedStatesExportAdministrationRegulations(EAR)andhasanExportClassi

EuropeanUnion-CompliancetotheElectromagneticCompatibilityDirectiveThisproductisinconformitywiththeprotectionrequirementsofEUCouncilDirective2004/108/E

KoreaClassBcompliancestatementJapanVCCIClassBcompliancestatementJapancompliancestatementforproductswhichconnecttothepowermainswithratedcurrentlessthan