Lenovo 3000 V200 User Manual download pdf (Page 21)

Where can I find warranty information?

See the separate Safety and Warranty Guide for detailed warranty

information. For the warranty applicable to your computer, including

the warranty period and type of warranty service, see Appendix A,

“Warranty information,” on page 39.

Diagnosing problems

If you have a problem with your computer, you can test it by using

PC-Doctor

for Windows. To run PC-Doctor for Windows, do as follows:

1. Click Start.

2. Move the pointer to All Programs and then to PC-Doctor for Windows.

3. Click PC-Doctor.

For more information about PC-Doctor for Windows, see the Help for the

program.

Attention

Running any tests can take up to several minutes or longer. Make sure

you have time to run the entire test; do not interrupt the test while it is

running.

When preparing to contact the Customer Support Center, be sure to print the

test log so that you can rapidly provide information to the help technician.

Troubleshooting

If you do not find your problem here, see Access Help. The following section

only describes problems that might prevent you from accessing this help

system.

Error messages

The following is a list of the messages that the BIOS can display. Most of

them occur during POST. Some of them display information about a hardware

device, e.g., the amount of memory installed. Others may indicate a problem

with a device, such as the way it has been configured. Following the list are

explanations of the messages and remedies for reported problems. If your

system displays one of the messages marked below with an asterisk (*), write

down the message and contact your marketing representative. If your system

fails after you make changes in the BIOS Setup Utility menus, reset the

computer, enter BIOS Setup Utility and configure default settings or correct

the error.

Solving computer problems

Chapter 3. Solving computer problems 11

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Lenovo 3000 V200 User Manual Page 21