Lenovo ThinkServer TD200x User Manual Page 7

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  • TROUBLESHOOTING
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Installation order .......................123
Installing Windows 2003 components on the Core Server........124
Installing Windows 2008 32-bit components .............124
Uninstalling the LANDesk Software Agent .............125
Chapter 7. Troubleshooting ...................127
Troubleshooting tables .....................127
DVD drive problems .....................128
General problems ......................128
Hard disk drive problems....................129
Intermittent problems .....................129
Keyboard, mouse, or pointing-device problems............130
Memory problems ......................131
Microprocessor problems....................132
Monitor problems ......................133
Optional-device problems ...................134
Power problems .......................136
Serial port problems .....................137
Software problems ......................138
Universal Serial Bus (USB) port problems .............138
Solving power problems .....................138
Solving Ethernet controller problems ................139
Solving undetermined problems ..................140
Event logs ..........................140
Viewing event logs through the Setup Utility.............141
Viewing event logs without restarting the server ...........141
System-event log .......................142
POST error codes .......................143
Integrated management module error messages ............150
Diagnostic programs, messages, and error codes ...........174
Running the diagnostic programs.................174
Diagnostic text messages ...................175
Viewing the test log......................175
Diagnostics messages.....................176
Appendix A. Getting help and technical assistance ..........177
Before you call ........................177
Using the documentation .....................177
Getting help and information from the World Wide Web .........177
Calling for service .......................178
Using other services ......................178
Purchasing additional services...................179
Lenovo product service .....................179
Appendix B. Notices ......................181
Trademarks..........................182
Important notes ........................182
Product recycling and disposal ..................183
Compliance with Republic of Turkey Directive on the Restriction of Hazardous
Substances .........................184
Recycling statements for Japan ..................184
Battery return program .....................185
German Ordinance for Work gloss statement .............186
Electronic emission notices ....................186
Federal Communications Commission (FCC) statement ........186
Industry Canada Class A emission compliance statement ........187
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