•Problemdetermination-Trainedservicepersonnelareavailabletoassistyou
withdeterminingahardwareproblemanddecidingwhatactionisnecessaryto
xtheproblem.
•Hardwarerepair-Iftheproblemiscausedbyhardwareunderwarranty,
trainedservicepersonnelareavailabletoprovidetheapplicablelevelofservice.
•EngineeringChangemanagement-Theremightbechangesthatare
requiredafteraproducthasbeensold.Lenovooryourresellerwillmake
selectedEngineeringChanges(ECs)thatapplytoyourhardwareavailable.
Thewarrantydoesnotcoverthefollowing:
•ReplacementoruseofpartsnotmanufacturedfororbyLenovoor
non-warrantedLenovoparts
•Identicationofsoftwareproblemsources
•CongurationoftheUniedExtensibleFirmwareInterface(UEFI)BasicInput
OutputSystem(BIOS)aspartofaninstallationorupgrade
•Changes,modications,orupgradestodevicedrivers
•Installationandmaintenanceofnetworkoperatingsystems(NOS)
•Installationandmaintenanceofapplicationprograms
SeeChapter3“LenovoLimitedWarranty”onpage11
forthewarrantytypeand
durationforyourproduct.Youmustretainyourproofofpurchasetoobtain
warrantyservice.
WorldwideLenovoSupporttelephonelist
Telephonenumbersaresubjecttochangewithoutnotice.Themostup-to-date
telephonelistforLenovoSupportisalwaysavailableat:
http://www.lenovo.com/support/phone
CountryorregionTelephonenumber
Africa
Africa:+44(0)1475-555-055
SouthAfrica:+0800-110756(English,Afrikaans)
CentralAfrica:contactthenearestBusinessPartner
Argentina
0800-666-0011(Spanish)
Australia
1300-880-917(English)
Austria
01-211-454-610(German)
Belgium
02-225-3611(Dutch,French)
Bolivia
0800-10-0189(Spanish)
Brazil
SaoPauloregion:(11)3889-8986
OutsideSaoPauloregion:0800-701-4815
(BrazilianPortuguese)
Bulgaria359-2-9734618
359-2-9693650
6ThinkServerWarrantyandSupportInformation
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