Lenovo G530 User Manual download pdf (Page 57)

Chapter 4. Troubleshooting

 A password problem

I forgot my password.

 If you forgot your user password, you may clear it by removing the

supervisor password. See “Changing or removing the supervisor

password” on page 27.

 If you forget your HDD password, Lenovo authorized servicer cannot

reset your password or recover data from the hard disk. You must take

your computer to a Lenovo authorized servicer or a marketing

representative to have the hard disk drive replaced. Proof of purchase

is required, and a fee will be charged for parts and service.

 If you forget your supervisor password, Lenovo authorized servicer

cannot reset your password. You must take your computer to a Lenovo

authorized servicer or a marketing representative to have the system

board replaced. Proof of purchase is required, and a fee will be charged

for parts and service.

 Keyboard problems

A number appears when you enter a letter.

The numeric lock function is on. To disable it, press Fn+NmLk.

All or some of the keys on the external numeric keypad do not work.

Make sure that the external numeric keypad is correctly connected to the

computer.

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Lenovo G530 User Manual Page 57