Lenovo IDEAPAD S100 User Manual download pdf (Page 38)

Chapter 5. Troubleshooting

A startup problem

The Microsoft

Windows oper-

ating system does not start.

• Use the OneKey Rescue system to help solve or identify

your problem. For details about OneKey Rescue system, see

“Chapter 4. OneKey Rescue system” on page 25.

OneKey Rescue system problems

Backup cannot be made. • You are not currently using a Windows operating system.

• There is not enough space to store the backed up data. You

will need to free more hard disk space on your system

partition (C drive).

Fail to restore system partition

to factory default.

• The system partition, such as the partition size or the drive

capacity of C, has been modified.

Other problems

Your computer does not

respond.

•

To turn off your computer, press and hold the power button

for 4 seconds or more. If the computer still does not respond,

remove the AC adapter and the battery.

• Your computer might lock when it enters sleep mode

during a communication operation. Disable the sleep timer

when you are working on the network.

The computer does not start

from a device you want.

• See the Boot menu of the BIOS setup utility. Make sure that

the Boot priority order in the BIOS setup utility is set so that

the computer starts from the device you want.

• Also make sure that the device from which the computer

starts is enabled. In the Boot menu in the BIOS setup utility,

make sure that the device is included in the Boot priority

order list.

• Press F12 when the Lenovo logo appears on the screen

while the computer is starting up to select the device you

want the computer starts from.

The connected external device

does not work.

• Do not connect or disconnect any external device cables

other than USB while the computer power is on; otherwise,

you might damage your computer.

• When using a high power consumption external devices

such as an external USB optical disk drive, use external

device power adapter. Otherwise, the device may not be

recognized, or system shut down may result.

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