Lenovo ThinkPad T410s User Manual Page 34

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maintenancebythecustomer.Followingisalistofsomecommonitemsthatarenotcoveredunderwarranty
andsomesymptomsthatmightindicatethatthesystemwassubjectedtostressbeyondnormaluse.
Beforecheckingproblemswiththecomputer,determinewhetherthedamageiscoveredunderthewarranty
byreferringtothefollowinglist:
Thefollowingarenotcoveredunderwarranty:
LCDpanelcrackedfromtheapplicationofexcessiveforceorfrombeingdropped
Scratched(cosmetic)parts
Distortion,deformation,ordiscolorationofthecosmeticparts
Plasticparts,latches,pins,orconnectorsthathavebeencrackedorbrokenbyexcessiveforce
Damagecausedbyliquidspilledintothesystem
DamagecausedbytheimproperinsertionofaPCCardortheinstallationofanincompatiblecard
Improperdiscinsertionoruseofanopticaldrive
Diskettedrivedamagecausedbypressureonthediskettedrivecover,foreignmaterialinthedrive,
ortheinsertionofadiskettewithmultiplelabels
Damagedorbentdisketteejectbutton
Fusesblownbyattachmentofanonsupporteddevice
Forgottencomputerpassword(makingthecomputerunusable)
Stickykeyscausedbyspillingaliquidontothekeyboard
Useofanincorrectacadapteronlaptopproducts
Thefollowingsymptomsmightindicatedamagecausedbynonwarrantedactivities:
Missingpartsmightbeasymptomofunauthorizedserviceormodication.
Ifthespindleofaharddiskdrivebecomesnoisy,itmayhavebeensubjectedtoexcessiveforce,
ordropped.
Checkoutguide
UsethefollowingproceduresasaguideinidentifyingandcorrectingproblemswiththeThinkPadNotebook.
Note:ThediagnostictestsareintendedtotestonlyThinkPadproducts.Theuseofnon-ThinkPadproducts,
prototypecards,ormodiedoptionscanleadtofalseindicationsoferrorsandinvalidsystemresponses.
1.Identifythefailingsymptomsinasmuchdetailaspossible.
2.Verifythesymptoms.Trytore-createthefailurebyrunningthediagnostictestorbyrepeatingthe
operation.
SystemsupportingtheLenovoThinkVantageToolboxprogramandthe
PC-DoctorforDOSdiagnosticsprogram
ThesectionprovidesinformationaboutThinkPadcomputersthatsupporttheLenovoThinkVantage
®
ToolboxprogramandthePC-Doctor
®
forDOSdiagnosticsprogram.Somedescriptionsmightnotapply
toyourparticularcomputer.
DiagnosticsusingPC-DoctorforDOS
TheThinkPadNotebookhasatestprogramcalledPC-DoctorforDOS(hereaftercalledPC-Doctor.)Youcan
detecterrorsbyrunningthediagnosticstestincludedinPC-Doctor.
28HardwareMaintenanceManual
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