Lenovo THINKPAD Z60M User Manual download pdf (Page 36)

Diagnosing problems

If you have a problem with your computer, you can test it by using

PC-Doctor

for Windows. To run PC-Doctor for Windows, do as follows:

1. Click Start.

2. Move the pointer to All Programs (in Windows other than Windows XP,

Programs) and then to PC-Doctor for Windows.

3. Click PC-Doctor.

4. Choose one of the tests from either Device Categories or Test Scripts.

Attention

Running any tests can take up to several minutes or longer. Make sure

you have time to run the entire test; do not interrupt the test while it is

running.

The System Test of the Test Scripts runs some tests of critical hardware

components, but it does not run all of the diagnostic tests in PC-Doctor for

Windows. If PC-Doctor for Windows reports that all of the tests in the System

Test have been run and that it has found no problems, consider running more

of the tests in PC-Doctor for Windows.

If you are preparing to contact the Customer Support Center, be sure to print

the test log so that you can rapidly provide information to the help technician.

Troubleshooting

If you do not find your problem here, refer to Access Help, your on-board

help system. Open ThinkVantage Productivity Center by pressing the

ThinkVantage button, and click Access Help. The following section describes

only problems that might prevent you from accessing this help system.

Error messages

Notes:

1. In the charts, x can be any character.

2. The version of PC-Doctor referred to here is PC-Doctor for Windows.

Message Solution

0175: Bad CRC1, stop

POST task

The EEPROM checksum is not correct (block #6). Have the computer

serviced.

0176: System Security -

The System has been

tampered with.

This message is displayed if you remove the Security Chip and reinstall it,

or install a new one. To clear the error, enter the BIOS Setup Utility. If this

does not solve the problem, have the computer serviced.

Solving computer problems

14 ThinkPad

Z60t and Z60m Series Service and Troubleshooting Guide

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