ThinkCentreUserGuideMachineTypes:2113,2114,2115,3515,4860,4863,4865,4866,4869,and5100
Foryoursafetyandtomaintainoptimumcomputerperformance,alwaysfollowthesebasicprecautionswithyourdesktopcomputer:•Keepthecoverclosedwheneverthecomputeris
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Chapter7.UsingtheSetupUtilityprogramTheSetupUtilityprogramisusedtoviewandchangethecongurationsettingsofyourcomputer,regardlessofwhichoperatingsystemy
•AdministratorPassword•HardDiskPasswordYoudonothavetosetanypasswordstouseyourcomputer.However,usingpasswordsimprovescomputingsecurity.Ifyoudecidetoset
2.FromtheSetupUtilityprogrammainmenu,selectSecurity.3.Dependingonthepasswordtype,selectSetPower-OnPassword,SetAdministratorPassword,orHardDiskPassword
SelectingastartupdeviceIfyourcomputerdoesnotstartupfromadevicesuchasthediscorharddiskdriveasexpected,dooneofthefollowingtoselectthestartupdeviceyouwan
1.StarttheSetupUtilityprogram.2.FromtheSetupUtilityprogrammainmenu,selectPower➙AutomaticPowerOn,andpressEnter.3.SelectWakeUponAlarmandpressEnter.Thenf
2.FromtheSetupUtilityprogrammainmenu,selectPower.3.SelectIntelligentCoolingEngine(ICE).TheIntelligentCoolingEngine(ICE)windowisdisplayed.4.SelectICETh
Chapter8.UpdatingsystemprogramsThischapterprovidesinformationaboutupdatingthePOSTandBIOS,andhowtorecoverfromaPOSTandBIOSupdatefailure.Usingsystemprogr
Updating(ashing)theBIOSfromyouroperatingsystemNote:BecauseLenovomakesconstantimprovementstoitsWebsites,theWebpagecontentsaresubjecttochangewithoutnot
Chapter9.PreventingproblemsThischapterprovidesinformationthatcanhelpyouavoidcommonproblemsandkeepyourcomputerrunningsmoothly.Keepingyourcomputercurren
LasercompliancestatementCAUTION:Whenlaserproducts(suchasCD-ROMs,DVDdrives,beropticdevices,ortransmitters)areinstalled,notethefollowing:•Donotremoveth
UsingSystemUpdateTheSystemUpdateprogramhelpsyoukeepthesoftwareonyourcomputerup-to-date.UpdatepackagesarestoredonLenovoserversandcanbedownloadedfromthe
CleaningyourcomputerItisagoodpracticetocleanyourcomputerperiodicallytoprotectthesurfacesandensuretrouble-freeoperation.CAUTION:Besuretoturnoffthecompu
Manycomputersupplystorescarrythespecialcleaninguidsfordisplays.UsecleaninguidsdevelopedforLCDdisplaysonly.Firstapplytheuidtoalint-free,softcloth,th
Chapter10.TroubleshootinganddiagnosticsThischapterprovidesinformationaboutdiagnosingandtroubleshootingcomputerproblems.Ifyourcomputerproblemisnotdescr
SymptomActionTheoperatingsystemdoesnotstart.Verifythat:•Thestartupsequenceincludesthedevicewheretheoperatingsystemresides.Usually,theoperatingsystemis
1.Removethenewhardwareoptionorsoftware.Ifyoumustremovethecomputercovertoremoveahardwareoption,ensurethatyoureviewandfollowtheelectricalsafetyinformati
Note:Whenexternal-speakerorheadphonecablesareattachedtotheaudioconnector,theinternalspeaker,ifpresent,isdisabled.Inmostcases,ifanaudioadapterisinstall
AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitisinsertedintoaCDdriveSymptom:AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplay
Actions:•RestarttheDVDplayerprogram.•Closeanyopenles,turnoffthecomputer,andthenrestartthecomputer.•Tryalowerscreenresolutionorcolordepth.Iftheseactio
•OncomputersthathaveaCD-ROMorCD-RWdriveinadditiontoaDVD-ROMdrive,ensurethattheDVDdiscisinthedrivelabeled“DVD”.Iftheseactionsdonotcorrecttheproblem,run
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3.ClickDevicesandPrinters.4.Double-clickUSBEnhancedPerformanceKeyboard.TheUSBEnhancedPerformanceKeyboardCustomizationprogramstarts.Iftheseactionsdonot
Action:IftheTransceiverCommunicationsLEDisnoton,reconnectthetransceiverandthekeyboard.MonitorproblemsNote:Manymonitorshavestatus-indicatorlightsandbui
Actions:•Themonitormightbeoperatinginalow-refreshratedisplaymode.Setthemonitortothehighest,noninterlacedrefreshratesupportedbyyourmonitorandthevideoco
EthernetproblemsForEthernetproblems,selectyoursymptomfromthefollowinglist:•“Yourcomputercannotconnecttothenetwork”onpage111•“Theadapterstopsworkingfor
Action:Thenetworkdriverlesmaybecorruptormissing.Updatethedriverbyreferringtothe“Solution”descriptionfortheproceduretoensurethatthecorrectdevicedriver
BluetoothproblemSymptom:SounddoesnotcomefromtheBluetoothheadsetorheadphonebutcomesfromthelocalspeakereventhoughtheheadsetorheadphoneisconnectedusingth
–AllexternalSCSIoptionsareturnedon.ExternalSCSIoptionsmustbeturnedonbeforethecomputeristurnedon.Formoreinformation,seeyourSCSIdocumentation.•Verifytha
4.ClickCleanupsystemles.5.ClicktheMoreOptionstab.6.IntheProgramsandFeaturesarea,clicktheCleanupbutton.7.Alistofinstalledprogramsisdisplayed.Selectthe
Actions:Verifythat:1.Theprinteristurnedonandisonline.2.Paperisloadedcorrectly.3.Theprintersignalcableissecurelyconnectedtothecorrectparallel,serial,or
SoftwaredoesnotworkasexpectedSymptom:Softwaredoesnotworkasexpected.Actions:•Mostsoftwareprogramshavebuilt-inhelpsystemsthatprovideinstructionsformostt
Chapter1.ProductoverviewThischapterprovidesinformationaboutthecomputerfeatures,specications,softwareprogramsprovidedbyLenovo,andlocationsofconnectors
Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogramtotesttheUSBconnector.IftheUSBdevicecamewithitsowndiagnostics,runthosediagnostic
Chapter11.Gettinginformation,help,andserviceThischaptercontainsinformationabouthelp,service,andtechnicalassistanceforproductsmanufacturedbyLenovo.Info
•Accesstheonlinemanualsforyourproducts.•AccesstheLenovoLimitedWarranty.•Accesstroubleshootingandsupportinformationforyourcomputermodelandothersupporte
•EngineeringChangemanagement-Theremightbechangesthatarerequiredafteraproducthasbeensold.LenovooryourresellerwillmakeselectedEngineeringChanges(ECs)tha
mightvarybycountryorregion.Formoreinformationabouttheseservices,gototheLenovoWebsiteat:http://www.lenovo.com122ThinkCentreUserGuide
AppendixA.NoticesLenovomaynotoffertheproducts,services,orfeaturesdiscussedinthisdocumentinallcountries.ConsultyourlocalLenovorepresentativeforinformat
TrademarksThefollowingtermsaretrademarksofLenovointheUnitedStates,othercountries,orboth:LenovoTheLenovologoRescueandRecoveryThinkCentreThinkVantageMic
AppendixB.RegulatoryinformationExportclassicationnoticeThisproductissubjecttotheUnitedStatesExportAdministrationRegulations(EAR)andhasanExportClassi
EuropeanUnion-CompliancetotheElectromagneticCompatibilityDirectiveThisproductisinconformitywiththeprotectionrequirementsofEUCouncilDirective2004/108/E
JapaneseVCCIClassBstatementJapancompliancestatementforproductswhichconnecttothepowermainswithratedcurrentlessthanorequalto20AperphaseLenovoproductserv
•Internalspeaker(installedinsomemodels)Connectivity•100/1000MbpsintegratedEthernetcontroller•IEEE1394adapter(installedinsomemodels)Systemmanagementfea
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AppendixC.WEEEandrecyclinginformationImportantWEEEinformationTheWEEEmarkingonLenovoproductsappliestocountrieswithWEEEande-wasteregulations(forexample,
CollectingandrecyclingadisusedLenovocomputerormonitorIfyouareacompanyemployeeandneedtodisposeofaLenovocomputerormonitorthatisthepropertyofthecompany,y
BatteryrecyclinginformationfortheEuropeanUnionNotice:ThismarkappliesonlytocountrieswithintheEuropeanUnion(EU).Batteriesorpackagingforbatteriesarelabel
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AppendixD.RestrictionofHazardousSubstancesDirective(RoHS)ChinaRoHSTurkishRoHSTheLenovoproductmeetstherequirementsoftheRepublicofTurkeyDirectiveontheRe
IndiaRoHSRoHScompliantasperE-Waste(Management&Handling)Rules,2011.134ThinkCentreUserGuide
AppendixE.ENERGYSTARmodelinformationENERGYSTAR®isajointprogramoftheU.S.EnvironmentalProtectionAgencyandtheU.S.DepartmentofEnergyaimedatsavingmoneyandp
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IndexAarescuemedium,creatingandusing84accessingsystemboardcomponentsanddrives34Administrator,password90audioline-inconnector11audioline-outconnector11
Input/Output(I/O)features•9-pinserialport(onestandardandoneoptional)•DisplayPortconnector(onestandardandoneoptional)•EightUniversalSerialBus(USB)conne
solid-statedrive45installingoptionsmemorymodule35PCIcard37internaldrives1internalspeaker,replacing64Kkeyboardconnector11keyboard,replacing79LLenovoSol
recovering81solid-statedrive,installing45solvingrecoveryproblems86startingtheSetupUtilityprogram89startupdevice92sequence,changing92temporary,selectin
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Yourcomputerispreinstalledwithoneofthefollowingoperatingsystems:•MicrosoftWindows7operatingsystem•MicrosoftWindows8operatingsystemOperatingsystem(s),c
LenovoprogramsYourcomputercomeswithLenovoprogramstohelpyouworkmoreeasilyandsecurely.DependingontheWindowsoperatingsystempreinstalled,theprogramsmightv
Table2.ProgramsinControlPanelProgramControlPanelsectionGreentextinControlPanelCommunicationsUtilityHardwareandSoundLenovo-WebConferencingFingerprintSo
TheCommunicationsUtilityprogramprovidesacentrallocationforintegratedcameraandmicrophonesettings.Itcontrolsadvancedsettingsfortheintegratedmicrophonean
Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadandunderstandthe“Importantsafetyinformation”onpagevandAppendixA“Notices”onpage123.T
TheRecoveryMediaprogramenablesyoutorestorethecontentsoftheharddiskdrivetothefactorydefaultsettings.•RescueandRecoveryTheRescueandRecoveryprogramisaone
Locatingconnectors,controls,andindicatorsonthefrontofyourcomputerFigure1“Frontconnector,control,andindicatorlocations”onpage9showsthelocationsofthecon
LocatingconnectorsontherearofyourcomputerFigure2“Rearconnectorlocations”onpage10showsthelocationsoftheconnectorsontherearofyourcomputer.Someconnectors
ConnectorDescriptionAudioline-inconnectorUsedtoreceiveaudiosignalsfromanexternalaudiodevice,suchasastereosystem.Whenyouattachanexternalaudiodevice,aca
LocatingcomponentsFigure3“Componentlocations”onpage12showsthelocationsofthevariouscomponentsinyourcomputer.Toopenthecomputercover,see“Openingthecomput
LocatingpartsonthesystemboardFigure4“Systemboardpartlocations”onpage13showsthelocationsofthepartsonthesystemboard.Figure4.Systemboardpartlocations14-p
LocatinginternaldrivesInternaldrivesaredevicesthatyourcomputerusestoreadandstoredata.Youcanadddrivestoyourcomputertoincreasestoragecapacityandenableyo
MachinetypeandmodellabelThemachinetypeandmodellabelidentiesyourcomputer.WhenyoucontactLenovoforhelp,themachinetypeandmodelinformationhelpssupporttech
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Chapter2.UsingyourcomputerThischapterprovidesinformationonusingsomeofthecomputercomponents.FrequentlyaskedquestionsThefollowingareafewtipsthatwillhelp
ContentsImportantsafetyinformation...vServiceandupgrades...vStaticelectricityprevention...vPowercordsandpoweradapters...viEx
UsingthekeyboardDependingonyourmodel,yourcomputercomeswitheitherastandardkeyboardorangerprintreaderkeyboard.TheMicrosoftWindowsshortcutkeysareprovide
UsingthewheelmouseThewheelmousehasthefollowingcontrols:1PrimarymousebuttonUsethisbuttontoselectorstartaprogramormenuitem.2WheelUsethewheeltocontrolthe
1.FromtheWindowsdesktop,clickStart➙ControlPanel➙AppearanceandPersonalization.2.IntheTaskbarandStartMenusection,clickCustomizeiconsonthetaskbar.3.Click
•Donotwriteorstickpaperonthedisc.•Donotscratchormarkthedisc.•Donotplaceorstorethediscindirectsunlight.•Donotusebenzene,thinners,orothercleanerstoclean
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Chapter3.YouandyourcomputerThischapterprovidesinformationaboutaccessibility,comfort,andrelocatingyourcomputertoothercountriesorregions.Accessibilityan
Adjustthemonitorsothetopofthescreenisat,orslightlybelow,eyelevel.Placethemonitoratacomfortableviewingdistance,usually51to61cm(20to24inches),andpositio
RegisteringyourcomputerWhenyouregisteryourcomputer,informationisenteredintoadatabase,whichenablesLenovotocontactyouincaseofarecallorothersevereproblem
ReplacementpowercordsIfyourelocateyourcomputertoacountryorregionthatusesanelectricaloutletstyledifferentfromthetypeyouarecurrentlyusing,youwillhavetop
Chapter4.SecurityThischapterprovidesinformationabouthowtoprotectyourcomputerfromtheftandunauthorizeduse.SecurityfeaturesThefollowingsecurityfeaturesar
Replacingthethermalsensor...66ReplacingthefrontaudioandUSBassembly...69ReplacingtheWiFiunits...70InstallingorremovingtherearWiFi
AttachinganintegratedcablelockAnintegratedcablelock,sometimesreferredtoastheKensingtonlock,canbeusedtosecureyourcomputertoadesk,table,orothernon-perma
•AdministratorPassword:SettinganAdministratorPassworddetersunauthorizedusersfromchangingcongurationsettings.Ifyouareresponsibleformaintainingthecong
Formoreinformationabouthowtouseyourantivirussoftware,refertothehelpsystemofyourantivirussoftware.30ThinkCentreUserGuide
Chapter5.InstallingorreplacinghardwareThischapterprovidesinstructionsonhowtoinstallorreplacehardwareforyourcomputer.Handlingstatic-sensitivedevicesDon
OpeningthecomputercoverAttention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”onpagev.Thissectio
2.Openthecomputercover.See“Openingthecomputercover”onpage32.3.Removethefrontbezelbyreleasingthethreeplastictabsonthetopofthefrontbezelandpivotingthefr
4.Toreinstallthefrontbezel,aligntheotherthreeplastictabsonthebottomofthefrontbezelwiththecorrespondingholesinthechassis,thenpivotthefrontbezelinwardun
6.Pivottheopticaldrivebayupwardtoaccessthesystemboardcomponentsandthecables.See“Replacingtheopticaldrive”onpage49.InstallingorreplacingamemorymoduleAt
•Ifyouarereplacinganoldmemorymodule,opentheretainingclipsandgentlypullthememorymoduleoutofthememoryslot.Figure11.Removingamemorymodule•Ifyouareinstall
10.Positionthenewmemorymoduleoverthememoryslot.Ensurethatthenotch1onthememorymodulealignscorrectlywiththeslotkey2onthesystemboard.Pushthememorymodules
Trademarks...124AppendixB.Regulatoryinformation...125Exportclassicationnotice...125Electronicemissionsnotices...1
Figure14.RemovingaPCIcardNotes:a.Thecardtstightlyintothecardslot.Ifnecessary,alternatemovingeachsideofthecardasmallamountuntilitisremovedfromthecards
6.Installthenewcardintotheappropriatecardslotonthesystemboardandrotatethecardretainertotheclosedposition.See“Locatingpartsonthesystemboard”onpage13.Fi
Note:Youmighthavetoremovethemetalcoverofthecardreaderdrivebay.5.Installthenewcardreaderintothecardreaderbracket.Theninstallthetwoscrewstosecurethecard
7.Installthescrewtosecurethecardreaderbrackettothechassis.Figure17.Installingthescrewthatsecuresthecardreader8.ConnectthecardreadercabletooneoftheUSBc
ReplacingthecardreaderToreplacethecardreader,dothefollowing:1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnectall
9.Installthecardreaderbrackettothechassis.Thenpushthebrackettothelefttoalignthescrewholeinthebracketwiththecorrespondingholeinthechassis.Figure20.Inst
10.Installthescrewtosecurethecardreaderbrackettothechassis.Figure21.Installingthescrewthatsecuresthecardreader11.Reconnectthecardreadercabletooneofthe
Refertothe“Lithiumcoincellbatterynotice”intheSafety,Warranty,andSetupGuideforinformationaboutreplacinganddisposingofthebattery.Toreplacethebattery,dot
Toinstallthesolid-statedrive,dothefollowing:1.Installthesolid-statedriveintotheadapter.Then,installthefourscrewstosecurethesolid-statedrivetotheadapte
Whattodonext:•Toworkwithanotherpieceofhardware,gototheappropriatesection.•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”on
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6.Flextheretainingclipsasshowntoremovetheharddiskdrivefromthebracket.Figure27.Removingtheharddiskdrivefromthebracket7.Toinstallanewharddiskdriveintoth
9.Insertthetworetainingclips1oftheharddiskdrivebracketintothecorrespondingholesinthesideoftheopticaldrivebay,andthenpivottheharddiskdriveandbracketdow
5.Presstheblueretainingcliptopivottheopticaldrivebayupward.Figure29.Pivotingtheopticaldrivebay6.Disconnectthesignalcableandthepowercablefromtherearoft
7.Presstheopticaldrivelock1andslidetheopticaldriveoutoftherearofthedrivebayassembly.Figure30.Removingtheoldopticaldrive8.Installtheopticaldriveretaine
9.Slidethenewopticaldriveintothedrivebayuntilitsnapsintoposition.Figure32.Installinganewopticaldrive10.Connectthesignalcableandthepowercabletotherearo
3.Disconnecttheheatsinkandfanassemblycablefromthemicroprocessorfanconnectoronthesystemboard.See“Locatingpartsonthesystemboard”onpage13.4.Followthisseq
6.Removethetwoscrewsthatsecuretheheatsinkfanduct.Thenremovetheheatsinkfanductfromthefailingheatsinkandfanassembly.Figure34.Removingtheheatsinkfanduct7
10.Lowerandpositiontheheatsinkfanductonthetopoftheheatsinkandfanassemblyuntilthetwoscrewholesintheheatsinkfanductarealignedwiththoseintheheatsinkandfa
Hazardousmovingparts.Keepngersandotherbodypartsaway.CAUTION:Neverremovethecoveronapowersupplyoranypartthathasthefollowinglabelattached.Hazardousvolta
5.Removethetwoscrewsthatsecuretheheatsinkfanduct,andthenlifttheheatsinkfanductoutofthechassis.Figure36.RemovingtheheatsinkfanductChapter5.Installingor
ImportantsafetyinformationCAUTION:Beforeusingthismanual,besuretoreadandunderstandalltherelatedsafetyinformationforthisproduct.Refertotheinformationint
6.Pivottheopticaldriveupwardanddisconnectthepowersupplyassemblycablesfromalldrivesandfrompowerconnectors1,2and3onthesystemboard.Figure37.Powerconnecto
7.Attherearofthecomputer,removethethreescrewsthatsecurethepowersupplyassembly.Pressthepowersupplyclip1downwardtoreleasethepowersupplyassemblyandthensl
11.Lowerandpositiontheheatsinkfanductonthetopoftheheatsinkandfanassemblyuntilthetwoscrewholesintheheatsinkfanductarealignedwiththoseintheheatsinkandfa
3.Locatethesystemboardanddisconnectallcablesconnectedtothesystemboard.See“Locatingpartsonthesystemboard”onpage13.4.Removetheheatsinkandfanassemblywith
b.Notetheorientationofthemicroprocessorinthesocket.Youcanlookforthesmalltriangle1ononecornerofthemicroprocessor.Thisisimportantwheninstallingthenewmic
13.Reconnectallcablesthatweredisconnectedfromthesystemboard.Whattodonext:•Toworkwithanotherpieceofhardware,gototheappropriatesection.•Tocompletetherep
7.Positionthenewcoverpresenceswitchsothatthescrewholeinthecoverpresenceswitchisalignedwiththecorrespondingholeinthechassis.8.Installthescrewtosecureth
Toreplacetheinternalspeaker,dothefollowing:1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.2.Openthecomputercover.See“Openingtheco
Figure47.Installingthenewinternalspeaker9.Reconnecttheinternalspeakercabletothesystemboard.See“Locatingpartsonthesystemboard”onpage13.10.Reinstallthec
1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.2.Openthecomputercover.See“Openingthecomputercover”onpage32.3.Removethefrontbezel.
orCRU,donotopenthestatic-protectivepackagecontainingthepartuntiltheinstructionsdirectyoutoinstallit.WhenyouhandleoptionsorCRUs,orperformanyworkinsidet
10.Inserttheconnectorandcableofthenewthermalsensorintothelefthole1inthechassis.Thenalignthetwotabsontheplasticholderholdingthethermalsensorwiththetwoh
ReplacingthefrontaudioandUSBassemblyAttention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”onpag
10.ReconnectthefrontUSBandfrontaudiocablestothesystemboard.See“Locatingpartsonthesystemboard”onpage13.11.Reinstallthefrontbezel.See“Removingandreinsta
4.GrasptheWiFiadaptercardthatiscurrentlyinstalledandgentlypullitoutoftheslot.Figure51.RemovingtheWiFiadaptercardNote:Thecardtstightlyintothecardslot.
2.RemovethetwoscrewsthatsecuretheWiFicardmoduletotheWiFiadaptercard.Figure53.RemovingthescrewsthatsecuretheWiFicardmodule3.PulltheWiFicardmoduleoutoft
1.InserttheWiFicardmoduleintotheminiPCIExpressslot,andtheninstallthetwoscrewstosecuretheWiFicardmoduletotheWiFiadaptercard.Figure55.InstallingtheWiFic
3.InstalltheWiFiadaptercardintothePCIExpressx1slotonthesystemboard.See“Locatingpartsonthesystemboard”onpage13.4.Pivotthecardlatchtotheclosedpositionto
Figure58.InstallingtherearWiFiantennaWhattodonext:•Toworkwithanotherpieceofhardware,gototheappropriatesection.•Tocompletetheinstallationorreplacement,
3.HoldthethickerendoftherearWiFiantennaandunscrewtheWiFiantennafromtherearofthecomputer.Figure59.RemovingtherearWiFiantennaWhattodonext:•Toworkwithano
Figure60.Peelingoffthepaperthatprotectsthestickers6.Stickthefrontantennatothefrontpanelasshown.Theninsertthefrontantennacablethroughtheholeinthefrontp
PlugsandoutletsIfareceptacle(poweroutlet)thatyouintendtousewithyourcomputerequipmentappearstobedamagedorcorroded,donotusetheoutletuntilitisreplacedbya
7.ConnectthefrontantennacabletotheWiFicardmodule.8.Reinstalltheharddiskdrive.See“Replacingtheharddiskdrive”onpage47.Whattodonext:•Toworkwithanotherpie
ReplacingthekeyboardormouseAttention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”onpagev.Thisse
8.Toupdateyourconguration,seeChapter7“UsingtheSetupUtilityprogram”onpage89.Note:Inmostareasoftheworld,LenovorequiresthereturnofthedefectiveCustomerRe
Chapter6.RecoveryinformationThischapterprovidesinformationabouttherecoverysolutionsprovidedbyLenovo.•“RecoveryinformationfortheWindows7operatingsystem
CreatingrecoverymediaThissectionprovidesinstructionsonhowtocreaterecoverymediaondifferentoperatingsystems.Note:OntheWindows7operatingsystem,youcancrea
1.FromtheWindowsdesktop,clickStart➙AllPrograms➙LenovoThinkVantageTools➙EnhancedBackupandRestore.TheRescueandRecoveryprogramopens.2.IntheRescueandRecov
2.Turnonyourcomputer.Whenyouseethelogoscreen,pressEnter,andthenpressF11toentertheRescueandRecoveryworkspace.3.IfyouhavesetaRescueandRecoverypassword,t
2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhenthePleaseselectbootdevicewindowopens,releasetheF12key.3.InthePleaseselectbootdevicewi
ReinstallingsoftwareprogramsIfasoftwareprogramyouinstalledonyourcomputerisnotworkingcorrectly,youmightneedtoremoveandreinstallit.Reinstallingoverwrite
RecoveryinformationfortheWindows8operatingsystemThissectionprovidesinformationabouttherecoverysolutionsprovidedoncomputerspreinstalledwiththeWindows8o
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