Lenovo Q180 User's Guide download pdf (Page 17)

User Guide

Solving problems

Follow these tips when you troubleshoot your computer:

• Ifyouaddedorremovedapartbeforetheproblemstarted,reviewthe

installation procedures and ensure that the part is correctly installed.

• Ifaperipheraldevicedoesnotwork,ensurethatthedeviceisproperly

connected.

• Ifanerrormessageappearsonthescreen,writedowntheexactmessage.

This message may help support personnel diagnose and ﬁx the problem(s).

• Ifanerrormessageoccursinaprogram,viewtheprogram’sdocumentation.

Note: The procedures in this document were written for Windows in default

view mode, so they may not apply if you set your Lenovo® computer to

Windows Classic view.

3.1 Troubleshooting display problems

Problem: Blank screen or no image is displayed on the monitor.

Troubleshooting and problem resolution:

1. Check that the monitor has been turned on; if not, press the Power button.

2. Check to see if the monitor power cable is loose; if so, securely plug the power

cable into the monitor.

3. Check that the signal cable to the monitor is securely connected to the

computer graphics card port; if not, shut down the computer then securely

connect the signal cable of the monitor.

Problem: You need to change the display property settings.

Setting display background and icon properties:

1. Right-click the desktop anywhere except over an icon, then select Personalize

from the pop-up menu.

2. From here, select the appropriate options to:

• Changethedesktopbackground

• Selectascreensaver

• Selectcolorsandappearanceoptionsforiconsandcharacters

• SetresolutionandcolorsusingtheDisplaySettingsoptions.

3. Select Display Settings to set the resolution and colors.

Use the Apply button to set the new resolution of your TV or monitor. If your TV

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Lenovo Q180 User's Guide Page 17