Lenovo ThinkVision L2060 User Manual download pdf (Page 27)

Appendix A. Service and Support

The following information describes the technical support that is available for your product, during the

warranty period or throughout the life of your product. Refer to the Lenovo Limited Warranty for a full

explanation of Lenovo warranty terms.

Registering your option

Register to receive product service and support updates, as well as free and discounted computer

accessories and content. Go to:

http://www.lenovo.com/register

Online technical support

Online technical support is available during the lifetime of a product at:

http://www.lenovo.com/support

Product replacement assistance or exchange of defective components also is available during the

warranty period. In addition, if your option is installed in a Lenovo computer, you might be entitled to

service at your location. A Lenovo technical support representative can help you determine the best

alternative.

Telephone technical support

Installation and configuration support through the Customer Support Center will be available until 90

days after the option has been withdrawn from marketing. After that time, the support is cancelled, or

made available for a fee, at Lenovo’s discretion. Additional support is also available for a nominal fee.

Before contacting a Lenovo technical support representative, please have the following information

available: option name and number, proof of purchase, computer manufacturer, model, serial number and

manual, the exact wording of any error message, description of the problem, and the hardware and

software configuration information for your system.

Your technical support representative might want to walk you through the problem while you are at your

computer during the call.

Telephone numbers are subject to change without notice. The most up-to-date telephone list for Lenovo

Support is always available at:

http://www.lenovo.com/support/phone

Country or Region Telephone Number

Africa Africa: +44 (0)1475-555-055

South Africa: +27-11-3028888 and 0800110756

Central Africa: Contact the nearest Lenovo

Business Partner

Argentina 0800-666-0011 (Spanish)

Australia 131-426 (English)

Austria Warranty service and support: 01-211-454-610 (German)

Belgium Warranty service and support: 02-225-3611 (Dutch, French)

Bolivia 0800-10-0189 (Spanish)

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Lenovo ThinkVision L2060 User Manual Page 27