Lenovo C310 User Manual download pdf (Page 54)

User Guide

or other computers that may be generating magnetic interference.

2. Move any interfering devices away from the computer.

3. If the problem persists, consult with Lenovo Service.

6.2 Troubleshooting Audio Problems

Problem: No sound from integrated speakers

Troubleshooting and problem resolution:

• Adjustthewindowsvolumecontrol—Double-clickthespeakericoninthe

lower-right corner of your screen. Ensure that the volume is turned up and that

the sound is not muted. Adjust the volume, bass, or treble controls to eliminate

distortion.

• Reinstalltheaudiodriver

• Disconnectheadphonesfromtheheadphoneconnector—Soundfromthe

speakers is automatically disabled when headphones are connected to the

computer’s side-panel headphone connector.

Problem: No sound from headphones

Troubleshooting and problem resolution:

• Checktheheadphonecableconnection—Ensurethattheheadphonecableis

securely inserted into the headphone connector.

• Adjustthewindowsvolumecontrol—Clickordouble-clickthespeakericonin

the lower-right corner of your screen. Ensure that the volume is turned up and

that the sound is not muted.

6.3 Troubleshooting Software Problems

Problem: You are unable exit a running program normally.

Troubleshooting and problem resolution:

1. Open the Task Manager window by pressing Ctrl, Alt and Delete at the same

time.

2. Select the Application tab, select the problem program, and then click the End

Task button.

Problem: You need to install or uninstall a program.

Problem resolution:

During installation never abort the install process by powering the system off or

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Lenovo C310 User Manual Page 54