Lenovo E73z User's Guide

ThinkCentreE73zUserGuideMachineTypes:10BDand10BL

Foryoursafetyandtomaintainoptimumcomputerperformance,alwaysfollowthesebasicprecautionswithyourdesktopcomputer:•Keepthecoverclosedwheneverthecomputeris

SomeLenovocomputerproductssoldinJapanmayhavecomponentsthatcontainheavymetalsorotherenvironmentalsensitivesubstances.Toproperlydisposeofdisusedcomponen

BatteriesorpackagingforbatteriesarelabeledinaccordancewithEuropeanDirective2006/66/ECconcerningbatteriesandaccumulatorsandwastebatteriesandaccumulator

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AppendixD.RestrictionofHazardousSubstancesDirective(RoHS)EuropeanUnionRoHSLenovoproductssoldintheEuropeanUnion,onorafter3January2013meettherequirement

UkraineRoHSIndiaRoHSRoHScompliantasperE-Waste(Management&Handling)Rules,2011.92ThinkCentreE73zUserGuide

AppendixE.ChinaEnergyLabel©CopyrightLenovo2013,201493

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AppendixF.ENERGYSTARmodelinformationENERGYSTAR®isajointprogramoftheU.S.EnvironmentalProtectionAgencyandtheU.S.DepartmentofEnergyaimedatsavingmoneyandp

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IndexAarescuemedium,creatingandusing42Administrator,password48audiosubsystem1Bbackupandrecoveryoperations40basictroubleshooting59Ccablelock,security30

PowersupplystatementNeverremovethecoveronapowersupplyoranypartthathasthefollowinglabelattached.Hazardousvoltage,current,andenergylevelsarepresentinsid

opticalmousecleaning57PpasswordAdministrator48considerations48Power-OnPassword48setting,changing,deleting48passwords,using47physicalspecifications4powe

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Chapter1.ProductoverviewThischapterprovidesinformationaboutthecomputerfeatures,specifications,softwareprogramsprovidedbyLenovo,andlocationsofconnectors

Note:Anintegratedmicrophoneisinstalledinthecomputer.Whenanexternalmicrophoneisconnectedtothemicrophoneconnectoronthefrontpanel,clickstart➙ControlPanel

Input/Output(I/O)features•9-pinserialconnector(optional)•SixUniversalSerialBus(USB)connectors(twoonthesidepanelandfourontherearpanel)•OneEthernetconne

SpecificationsThissectionliststhephysicalspecificationsforyourcomputer.Table1.DimensionsandweightDimensionNon-touchwithframestandNon-touchwithmonitorsta

ToaccessLenovoprogramsfromControlPanel,dothefollowing:Note:SomeLenovoprogramsmightnotbedisplayedinControlPanel.Tofindtheseprograms,useWindowsSearch.1.C

•LenovoCompanion•LenovoReach•LenovoSettings•LenovoSHAREit•LenovoSolutionCenter•LenovoSupport•LenovoTools•PasswordManager•PCCloudManager(Windows8.1only

•LenovoSHAREit(Windows7,Windows8,andWindows8.1)TheLenovoSHAREitprogramprovidesaquickandeasywaytosharefilesandfoldersamongcomputers,smartphones,tablets,

Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadandunderstandthe“Importantsafetyinformation”onpagevandAppendixA“Notices”onpage81.Fo

LocationsThissectionprovidesinformationtohelpyoulocatetheconnectorsonthefrontandrearofyourcomputer.Note:Thecomponentsinyourcomputermightlookslightlydi

LocatingconnectorsontherearofyourcomputerFigure2“Rearconnectorlocations”onpage9showsthelocationsoftheconnectorsontherearofyourcomputer.Someconnectorso

AdjustingtheframestandYourcomputermightcomewithaframestandthatyoucanusetoadjustthecomputertoyourcomfortableposition.Pullthestandopenandadjustthepositi

AdjustingthemonitorstandYourcomputermightcomewithamonitorstandthatyoucanusetoadjustthecomputertoyourcomfortableposition.Thefollowingillustrationshowst

MachinetypeandmodellabelThemachinetypeandmodellabelidentifiesyourcomputer.WhenyoucontactLenovoforhelp,themachinetypeandmodelinformationhelpssupporttech

Chapter2.UsingyourcomputerThischapterprovidesinformationonusingsomeofthecomputercomponents.FrequentlyaskedquestionsThefollowingareafewtipsthatwillhelp

NavigatingamongscreensontheWindows8andWindows8.1operatingsystemsThissectionprovidesinstructionsonhowtonavigateamongthedesktop,theStartscreen,andapplic

1.Swipeinandoutontheleftedgeofthescreen.Representationsofallavailableworkspacesaredisplayedalongtheleftedgeofthescreen.2.Tapthedesiredworkspace.•Metho

–Usingapointingdevice:1.Dooneofthefollowing:•Movethepointertotheextremetop-leftcornerofthescreenandthenmovethepointerdownwardalongtheleftedgeofthescre

–ForWindows8.1:1.Clickthearrowiconinthebottom-leftcornerofthescreentogototheAppsscreen.2.Scrolltotherightside,andclickControlPanelintheWindowsSystemse

ContentsImportantsafetyinformation...vServiceandupgrades...vStaticelectricityprevention...vPowercordsandpoweradapters...viEx

AboutyourcomputeraudioIfafactory-installed,high-performanceaudioadapterisinstalledinyourcomputer,thesystem-boardaudioconnectorsontherearofthecomputera

2.IntheSoundsection,clickAdjustsystemvolume.3.Movetheslidersupordowntoraiseorlowerthevolumeofyourcomputer.UsingCDsandDVDsYourcomputermighthaveaDVDROMd

ToremoveaCDorDVDfromtheDVDdrive,dothefollowing:1.Withthecomputeron,presstheEject/Loadbutton.Whenthetrayslidesoutautomatically,carefullyremovethedisc.2

Usingthemulti-touchfeatureThemulti-touchfeatureenablesyoutouseoneortwofingerstointeractwithyourcomputer.Forexample,youcanzoomin,zoomout,scroll,orrotate

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Chapter3.YouandyourcomputerThischapterprovidesinformationaboutaccessibility,comfort,andrelocatingyourcomputertoothercountriesorregions.Accessibilityan

GlareandlightingPositionthemonitortominimizeglareandreflectionsfromoverheadlights,windows,andotherlightsources.Reflectedlightfromshinysurfacescancausean

selectoneobjectwithyourkeyboard,theobjectishighlighted.Whenyoumovethepointertooneobjectwithyourmouse,theintroductorytextoftheobjectisdisplayed.Touseon

FormoreinformationabouthowtouseandconfigureSpeechRecognition,seetheWindowsHelpandSupportinformationsystem.CustomizabletextsizeDependingonyourpreference

•“Zoom”onpage26EaseofAccesskeyboardshortcutsThefollowingtablecontainskeyboardshortcutsthatcanhelpmakeyourcomputereasiertouse.KeyboardshortcutFunctionW

RecoveryinformationfortheWindows8orWindows8.1operatingsystem...45Refreshingyourcomputer...45Resettingyourcomputertothefactorydefaultsettings

TTY/TDDconversionmodemYourcomputersupportstheuseofthetexttelephone(TTY)orthetelecommunicationsdeviceforthedeaf(TDD)conversionmodem.Themodemmustbeconne

Chapter4.SecurityThischapterprovidesinformationabouthowtoprotectyourcomputerfromtheftandunauthorizeduse.SecurityfeaturesThefollowingsecurityfeaturesar

AttachingaKensington-stylecablelockYoucanuseaKensington-stylecablelocktosecureyourcomputertoadesk,table,orothernon-permanentfixture.Thecablelockattache

•AdministratorPassword:SettinganAdministratorPassworddetersunauthorizedusersfromchangingconfigurationsettings.Ifyouareresponsibleformaintainingtheconfig

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Chapter5.InstallingorreplacinghardwareThischapterprovidesinstructionsonhowtoinstallorreplacehardwareforyourcomputer.Handlingstatic-sensitivedevicesDon

Thissectionprovidesinstructionsonhowtoreplacethekeyboardormouse.Toreplacethekeyboardormouse,dothefollowing:1.Disconnecttheoldkeyboardcableormousecable

ReplacingthewirelessmouseToreplacethewirelessmouse,dothefollowing:1.DisconnecttheUSBdonglefromyourcomputer.Then,takeawayyourfailingwirelessmouse.2.Rem

Figure12.Installingthemousebatteries7.Closethebatterycompartmentcoverandslideitforwarduntilitclicksintoplace.Figure13.Closingthebatterycompartmentcove

•Pushthepowerswitchtotheoffpositionwhenyouarenotusingthemouse.Thisextendsthebatterylife.•DisconnecttheUSBdonglefromyourcomputerandstoreitinthewireless

AppendixD.RestrictionofHazardousSubstancesDirective(RoHS)...91EuropeanUnionRoHS...91ChinaRoHS...91TurkishRoHS...91U

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Chapter6.RecoveryinformationThischapterprovidesinformationabouttherecoverysolutionsprovidedbyLenovo.•“RecoveryinformationfortheWindows7operatingsystem

CreatingrecoverymediaThissectionprovidesinstructionsonhowtocreaterecoverymedia.Note:OntheWindows7operatingsystem,youcancreaterecoverymediausingdiscsor

1.FromtheWindowsdesktop,clickStart➙AllPrograms➙LenovoThinkVantageTools➙EnhancedBackupandRestore.TheRescueandRecoveryprogramopens.2.IntheRescueandRecov

2.Turnonyourcomputer.Whenyouseethelogoscreen,pressEnter,andthenpressF11toentertheRescueandRecoveryworkspace.3.IfyouhavesetaRescueandRecoverypassword,t

2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhenthePleaseselectbootdevicewindowopens,releasetheF12key.3.InthePleaseselectbootdevicewi

ReinstallingsoftwareprogramsIfasoftwareprogramyouinstalledonyourcomputerisnotworkingcorrectly,youmightneedtoremoveandreinstallit.Reinstallingoverwrite

RecoveryinformationfortheWindows8orWindows8.1operatingsystemThissectionprovidesinformationabouttherecoverysolutionsprovidedoncomputerspreinstalledwith

1.Movethepointertothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.ClickSettings➙ChangePCsettings➙General.2.IntheAdvancedstartupsection,c

Chapter7.UsingtheSetupUtilityprogramTheSetupUtilityprogramisusedtoviewandchangetheconfigurationsettingsofyourcomputer,regardlessofwhichoperatingsystemy

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•AdministratorPassword•HardDiskPasswordYoudonothavetosetanypasswordstouseyourcomputer.However,usingpasswordsimprovescomputingsecurity.Ifyoudecidetoset

2.FromtheSetupUtilityprogrammainmenu,selectSecurity.3.Dependingonthepasswordtype,selectSetPower-OnPassword,SetAdministratorPassword,orHardDiskPassword

3.SelectthedevicesforthePrimaryStartupSequence,theAutomaticStartupSequence,andtheErrorStartupSequence.Readtheinformationdisplayedontherightsideofthesc

ExitingtheSetupUtilityprogramAfteryoufinishviewingorchangingsettings,pressEsctoreturntotheSetupUtilityprogrammainmenu.YoumighthavetopressEscseveraltime

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Chapter8.UpdatingsystemprogramsThischapterprovidesinformationaboutupdatingthePOSTandBIOS,andhowtorecoverfromaPOSTandBIOSupdatefailure.Usingsystemprogr

Updating(flashing)theBIOSfromyouroperatingsystemNote:BecauseLenovomakesconstantimprovementstoitsWebsites,theWebpagecontentsaresubjecttochangewithoutnot

Chapter9.PreventingproblemsThischapterprovidesinformationthatcanhelpyouavoidcommonproblemsandkeepyourcomputerrunningsmoothly.Keepingyourcomputercurren

UsingSystemUpdateTheSystemUpdateprogramhelpsyoukeepthesoftwareonyourcomputerup-to-date.UpdatepackagesarestoredonLenovoserversandcanbedownloadedfromthe

CleaningyourcomputerItisagoodpracticetocleanyourcomputerperiodicallytoprotectthesurfacesandensuretrouble-freeoperation.CAUTION:Besuretoturnoffthecompu

ImportantsafetyinformationCAUTION:Beforeusingthismanual,besuretoreadandunderstandalltherelatedsafetyinformationforthisproduct.Refertotheinformationint

Manycomputersupplystorescarrythespecialcleaningfluidsfordisplays.UsecleaningfluidsdevelopedforLCDdisplaysonly.Firstapplythefluidtoalint-free,softcloth,th

Chapter10.TroubleshootinganddiagnosticsThischapterprovidesinformationaboutdiagnosingandtroubleshootingcomputerproblems.Ifyourcomputerproblemisnotdescr

SymptomActionTheoperatingsystemdoesnotstart.Verifythat:•Thestartupsequenceincludesthedevicewheretheoperatingsystemresides.Usually,theoperatingsystemis

Ifthesymptomyourcomputerisexperiencingoccurredimmediatelyafteryouinstalledanewhardwareoptionornewsoftware,dothefollowingbeforereferringtothetroublesho

Note:Whenexternal-speakerorheadphonecablesareattachedtotheaudioconnector,theinternalspeaker,ifpresent,isdisabled.Inmostcases,ifanaudioadapterisinstall

AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitisinsertedintoaCDdriveSymptom:AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplay

Actions:•RestarttheDVDplayerprogram.•Closeanyopenfiles,turnoffthecomputer,andthenrestartthecomputer.•Tryalowerscreenresolutionorcolordepth.Iftheseactio

•OncomputersthathaveaCD-ROMorCD-RWdriveinadditiontoaDVD-ROMdrive,makesurethattheDVDdiscisinthedrivelabeled“DVD”.Iftheseactionsdonotcorrecttheproblem,r

Note:FordetailedinformationonhowtoopenControlPanelonWindows8andWindows8.1,see“AccessingControlPanelontheWindows8orWindows8.1operatingsystem”onpage16.2

Selectyoursymptomfromthefollowinglist:•“Wrongcharactersappearonthescreen”onpage67•“Themonitorworkswhenyouturnonthecomputer,butgoesblankaftersomeperiod

orCRU,donotopenthestatic-protectivepackagecontainingthepartuntiltheinstructionsdirectyoutoinstallit.WhenyouhandleoptionsorCRUs,orperformanyworkinsidet

•Themonitormightbeaffectedbyinterferencefromnearbyequipment.Magneticfieldsaroundotherdevices,suchastransformers,appliances,fluorescentlights,andothermon

•“Yourcomputercannotconnecttothenetwork”onpage69•“Theadapterstopsworkingfornoapparentreason”onpage70•“IfyourcomputerisaGigabitEthernetmodelandyouuseas

TheadapterstopsworkingfornoapparentreasonSymptom:Theadapterstopsworkingfornoapparentreason.Action:Thenetworkdriverfilesmaybecorruptormissing.Updatethed

Action:TheWANcardisnotsupportedonthiscomputer.Removeit.Note:SomecomputermodelsdonothaveawirelessWAN.Formoreinformationaboutthenetworkproblems,see“Netw

•Verifythatalloptionhardwareandcableconnectionsaresecure.•Iftheoptioncomeswithitsowntestinstructions,usethoseinstructionstotesttheoption.•Ifthefailing

Note:FordetailedinformationonhowtoopenControlPanelonWindows8andWindows8.1,see“AccessingControlPanelontheWindows8orWindows8.1operatingsystem”onpage16.2

1.Theprinteristurnedonandisonline.2.Paperisloadedcorrectly.3.Theprintersignalcableissecurelyconnectedtothecorrectparallel,serial,orUSBconnectorontheco

Actions:•Mostsoftwareprogramshavebuilt-inhelpsystemsthatprovideinstructionsformosttasks.Ifyouarehavingdifficultyperformingaspecifictaskwithinasoftwarepr

Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogramtotesttheUSBconnector.IftheUSBdevicecamewithitsowndiagnostics,runthosediagnostic

Chapter11.Gettinginformation,help,andserviceThischaptercontainsinformationabouthelp,service,andtechnicalassistanceforproductsmanufacturedbyLenovo.Info

PlugsandoutletsIfareceptacle(poweroutlet)thatyouintendtousewithyourcomputerequipmentappearstobedamagedorcorroded,donotusetheoutletuntilitisreplacedbya

LenovoSupportWebsiteTechnicalsupportinformationisavailableontheLenovoSupportWebsiteat:http://www.lenovo.com/supportThisWebsiteisupdatedwiththelatestsu

•InstallationandmaintenanceofapplicationprogramsRefertotheSafety,Warranty,andSetupGuidethatcomeswithyourcomputerforinformationaboutyourwarrantytypeand

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AppendixA.NoticesLenovomaynotoffertheproducts,services,orfeaturesdiscussedinthisdocumentinallcountries.ConsultyourlocalLenovorepresentativeforinformat

TrademarksThefollowingtermsaretrademarksofLenovointheUnitedStates,othercountries,orboth:LenovoTheLenovologoRescueandRecoveryTheThinkCentrelogoThinkCen

AppendixB.RegulatoryinformationExportclassificationnoticeThisproductissubjecttotheUnitedStatesExportAdministrationRegulations(EAR)andhasanExportClassifi

ThisproductisinconformitywiththeprotectionrequirementsofEUCouncilDirective2004/108/EContheapproximationofthelawsoftheMemberStatesrelatingtoelectromagn

JapanVCCIClassBcompliancestatementJapancompliancestatementforproductswhichconnecttothepowermainswithratedcurrentlessthanorequalto20AperphaseLenovoprod

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AppendixC.WEEEandrecyclinginformationLenovoencouragesownersofinformationtechnology(IT)equipmenttoresponsiblyrecycletheirequipmentwhenitisnolongerneede