ThinkCentreM83zHardwareMaintenanceManualMachineTypes:10C2and10C3
WhenhandlingESD-sensitiveparts:•Keepthepartsinprotectivepackagesuntiltheyareinsertedintotheproduct.•Avoidcontactwithotherpeoplewhilehandlingthepart.•W
Figure30.Installingthecontrol-buttonboardWhattodonext:•Toworkwithanotherpieceofhardware,gototheappropriatesection.•Tocompletetheinstallationorreplacem
7.Removethethreescrews1,andthenlifttheVESAmountbrackettoremoveitfromthechassis.Figure31.RemovingtheVESAmountbracket8.ToinstalltheVESAmountbracket,posi
Hazardousvoltage,current,andenergylevelsarepresentinsideanycomponentthathasthislabelattached.Therearenoserviceablepartsinsidethesecomponents.Ifyoususp
14.Installthesystem-boardshield.See“Removingandinstallingthesystem-boardshield”onpage86.Whattodonext:•Toworkwithanotherpieceofhardware,gototheappropri
10.Toinstallthenewsystemfan,positionthenewsystemfaninthechassissothatthetwoscrewholesinthenewsystemfanalignwiththecorrespondingholesinthechassis.Then,
5.Removethescrew1,andthendisconnecttheintegrated-cameracablefromthecamera.Then,removethecamerafromthechassis.Figure34.Removingtheintegratedcamera6.Toi
7.Positiontheintegratedcamerasothatthecameraissecuredbythetab2andthescrewholeinthecameraalignswiththecorrespondinghole1.Installthescrewtosecuretheinte
1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatare
Figure37.Installingtheheatsinkassembly9.Installthesystem-boardshield.See“Removingandinstallingthesystem-boardshield”onpage86.Whattodonext:•Toworkwitha
4.Removethecomputercover.See“Removingthecomputercover”onpage76.5.Removethesystem-boardshield.See“Removingandinstallingthesystem-boardshield”onpage86.6
•Donotconnectordisconnectanycablesorperforminstallation,maintenance,orreconfigurationofthisproductduringanelectricalstorm.•Connectallpowercordstoaprope
8.Liftthemicroprocessorstraightupandoutofthesocket.Notes:a.Yourmicroprocessorandsocketmightlookdifferentfromtheoneillustrated.b.Notetheorientationofth
10.Holdthenewmicroprocessorandalignthenotches2onitwiththealignmentkeysinthemicroprocessorsocket,oralignthesmalltriangle1ononecornerofthenewmicroproces
3.Removethecomputerstand.See“Removingandinstallingthecomputerstand”onpage73.4.Removethecomputercover.See“Removingthecomputercover”onpage76.5.Removethe
Whattodonext:•Toworkwithanotherpieceofhardware,gototheappropriatesection.•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”on
7.Installanewbatteryasshown.Figure45.Installingthebattery8.Installthesystem-boardshield.See“Removingandinstallingthesystem-boardshield”onpage86.9.Inst
7.Removethetwoscrews1,andthenremovethecardreaderfromthechassis.Figure46.Removingthecardreader8.Toinstallthenewcardreader,positionthenewcardreaderonthe
6.DisconnectthetwoWi-FiantennacablesfromtheWi-Ficard,andthenremovethescrewthatsecurestheWi-FicardsothattheWi-Ficardpopsup.Figure47.Disconnectingcables
8.ToinstallthenewWi-Ficard,insertthenotchedendofthenewWi-FicardintotheminiPCIExpresscardslotatanangleofabout20degrees.EnsurethattheWi-Ficardisinserted
9.InstallthescrewtosecuretheWi-Ficardtothesystemboard,andthenconnectthetwoWi-FiantennacablestotheWi-Ficard.Figure50.SecuringtheWi-Ficardandconnectingc
5.Removethesystem-boardshield.See“Removingandinstallingthesystem-boardshield”onpage86.6.RemovetherearI/Oassembly.See“ReplacingtherearI/Oassembly”onpag
DANGERSomelaserproductscontainanembeddedClass3AorClass3Blaserdiode.Notethefollowing:Laserradiationwhenopen.Donotstareintothebeam,donotviewdirectlywith
19.Installthememorymodules.See“Installingorreplacingamemorymodule”onpage105.20.Installtheheatsinkassembly.See“Replacingtheheatsinkassembly”onpage100.2
2.Placeasoft,cleantowelorclothonthedeskorotherflatsurface.Holdthesidesofyourcomputerandgentlylayitdownsothatthescreenisagainstthesurfaceandthecoverisfa
16.RemovethescrewsthatsecurethechassiswiththeLCDpanel.Figure54.RemovingtheeightscrewsthatsecurethechassiswiththeLCDpanel116ThinkCentreM83zHardwareMain
17.Pivottheeightretainingclipsoutwardasshownonebyone,andthenremovethechassiswiththeLCDpanelfromthefrontbezel.Figure55.RemovingthechassiswiththeLCDpane
20.ToinstallthenewLCDpanel,positionthechassisoverthenewLCDpanelandcorrectlyroutethenewLCD-panelcableandtheconverter-boardcable.Then,connecttheconverte
CompletingthepartsreplacementAftercompletingtheinstallationorreplacementforallparts,youneedtoinstallthecomputercoverandconnectcables.Toinstallthecompu
120ThinkCentreM83zHardwareMaintenanceManual
Chapter9.AdditionalserviceinformationThischapterprovidesadditionalinformationthattheservicerepresentativemightfindhelpful.SecurityfeaturesSecurityfeatu
Updating(flashing)theBIOSfromadiscThissectionprovidesinstructionsonhowtoupdate(flash)theBIOSfromadiscontheWindows8.1(64-bit)operatingsystemandonotherope
Updating(flashing)theBIOSfromyouroperatingsystemNote:BecauseLenovomakesconstantimprovementstoitsWebsites,theWebpagecontentsaresubjecttochangewithoutnot
Chapter1.Safetyinformation7
PowermanagementPowermanagementreducesthepowerconsumptionofcertaincomponentsofthecomputersuchasthesystempowersupply,processor,harddiskdrives,andsomemon
AppendixA.NoticesLenovomaynotoffertheproducts,services,orfeaturesdiscussedinthisdocumentinallcountries.ConsultyourlocalLenovorepresentativeforinformat
TelevisionoutputnoticeThefollowingnoticeappliestomodelsthathavethefactory-installedtelevision-outputfeature.Thisproductincorporatescopyrightprotection
Index2.5-inchhybriddrivereplacing812.5-inchsolid-statedrivereplacing813.5-inchharddiskdrivereplacing793.5-inchhybriddrivereplacing79Aadministrator,pas
locatingcomponents68lookinguppartnumbersiii,65,70Mmemorymoduleinstalling105replacing105Microphoneconnector66microprocessorreplacing102microprocessorso
temporarystartupdevice56theBIOS,updating(flashing)122–123trademarks126troubleshooting,basic33troubleshooting,diagnostics33Uupdating(flashing)theBIOS122u
130ThinkCentreM83zHardwareMaintenanceManual
≥18kg(37lb)≥32kg(70.5lb)≥55kg(121.2lb)12PERIGOAcorrenteelétricaprovenientedecabosdealimentação,detelefoneedecomunicaçõeséperigosa.8ThinkCentreM83zHard
Paraevitarriscodechoqueelétrico:•Nãoconectenemdesconectenenhumcaboouexecuteinstalação,manutençãooureconfiguraçãodesteprodutoduranteumatempestadecomraio
•Autilizaçãodecontrolesouajustesouaexecuçãodeprocedimentosdiferentesdosespecificadosaquipoderesultaremexposiçãoprejudicialàradiação.PERIGOAlgunsproduto
Chapter1.Safetyinformation11
1212ThinkCentreM83zHardwareMaintenanceManual
12Chapter1.Safetyinformation13
Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadthegeneralinformationunderAppendixA“Notices”onpage125.SecondEdition(June2014)©Copyr
DANGERLecourantélectriqueprovenantdel'alimentation,dutéléphoneetdescâblesdetransmissionpeutprésenterundanger.Pourévitertoutrisquedechocélectrique
ATTENTION:Sidesproduitsàlaser(telsquedesunitésdeCD-ROM,deDVD-ROM,desunitésàfibresoptiques,oudesémetteurs)sontinstallés,prenezconnaissancedesinformation
12VORSICHTAnNetz-,Telefon-undDatenleitungenkönnengefährlicheSpannungenanliegen.AusSicherheitsgründen:•BeiGewitterandiesemGerätkeineKabelanschließenode
•über100Cerhitzen.•reparierenoderzerlegen.DieörtlichenBestimmungenfürdieEntsorgungvonSondermüllbeachten.ACHTUNG:BeiderInstallationvonLasergeräten(wieC
1218ThinkCentreM83zHardwareMaintenanceManual
12Chapter1.Safetyinformation19
PERICOLOLacorrenteelettricaprovenientedaicavidialimentazione,deltelefonoedicomunicazionepuòesserepericolosa.Perevitareilrischiodiscosseelettriche:•Non
ATTENZIONE:Quandovengonoinstallatiprodottilaser(qualiCD-ROM,unitàDVD-ROM,unitàafibreotticheotrasmittenti),tenerpresentequantosegue:•Nonrimuovereglispor
22ThinkCentreM83zHardwareMaintenanceManual
12PELIGROLacorrienteeléctricaprocedentedecablesdealimentación,teléfonosycablesdecomunicaciónpuedeserpeligrosa.Paraevitarelriesgodedescargaeléctrica:•N
ContentsAboutthismanual...iiiChapter1.Safetyinformation...1Generalsafety...1Electricalsafety...1Safetyinspectio
•Noenciendanuncaunequipocuandohayseñalesdefuego,aguaodañosestructurales.•Desconecteloscablesdealimentación,lossistemasdetelecomunicaciones,lasredesylo
Algunosproductoslásertienenincorporadoundiodoláserdeclase3Aoclase3B.Tengaencuentalosiguiente:Cuandoseabre,quedaexpuestoaradiaciónláser.Nomiredirectame
26ThinkCentreM83zHardwareMaintenanceManual
Chapter2.GeneralinformationThischapterprovidesgeneralinformationthatappliestoallmachinetypessupportedbythispublication.SpecificationsThissectionliststh
Minimum:200VacMaximum:240VacInputfrequency:50/60HzLenovoprogramsYourcomputercomeswithLenovo®programstohelpyouworkmoreeasilyandsecurely.DependingontheM
Table1.LenovoprogramsavailableontheWindows7operatingsystem(continued)ProgramnameIconnameRecoveryMediaLenovo-FactoryRecoveryDisksorCreateRecoveryMediaR
30ThinkCentreM83zHardwareMaintenanceManual
Chapter3.GeneralcheckoutAttentionThedrivesinthecomputeryouareservicingmighthavebeenrearrangedorthedrivestartupsequencechanged.Beextremelycarefulduring
–Hasthisconfigurationeverworked?–Ifithasbeenworking,whatchangesweremadepriortoitfailing?–Isthistheoriginalreportedfailure?•Diagnosticsversion–Typeandve
Chapter4.TroubleshootinganddiagnosticsThischapterprovidesinformationaboutdiagnosingandtroubleshootingcomputerproblems.Ifyourcomputerproblemisnotdescri
Replacingthe2.5-inchsolid-statedriveorhybriddrive...81Replacingtheopticaldrive...83Replacingtheconverterboard...85Removing
SymptomActionTheoperatingsystemdoesnotstart.Verifythat:•Thestartupsequenceincludesthedevicewheretheoperatingsystemresides.Usually,theoperatingsystemis
•Ifyouareunabletorunthediagnosticprogram,contacttheLenovoCustomerSupportCenter.See“LenovoSupportWebsite”onpage29formoreinformation.•Ifthediagnosticpro
Actions:•IfyouareusingpoweredexternalspeakersthathaveanOn/Offcontrol,verifythattheOn/OffcontrolissettotheOnpositionandthespeakerpowercableisconnectedt
•Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnicalassistance,see“LenovoSupportWebsite”onpage29.CDproblemsSelec
DVDproblemsSelectyoursymptomfromthefollowinglist:•“BlackscreeninsteadofDVDvideo”onpage38•“DVDmoviewillnotplay”onpage38•“Noaudioorintermittentaudiowhil
•Ensurethatvideoresolutionissettolessthan1152x864.Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnicalassistance,
Iftheseactionsdonotcorrecttheproblem,runthediagnosticprogramLenovoSolutionCenter.See“LenovoSolutionCenter”onpage51.Ifyouneedtechnicalassistance,see“Le
2.ClickHardwareandSound.3.ClickDevicesandPrinters.4.Double-clickUSBEnhancedPerformanceKeyboard.TheUSBEnhancedPerformanceKeyboardCustomizationprogramst
ThefingerprintreaderdoesnotworkSymptom:Thefingerprintreaderdoesnotwork.Action:Thefollowingcouldcausethefingerprintreadernottooperateproperly:•Notenrollin
Action:Thecomputerisprobablysetforenergysavingswiththepower-managementfeature.Ifthepower-managementfeatureisenabled,disablingitorchangingthesettingsmi
AboutthismanualThismanualprovidesserviceandreferenceinformationforThinkCentre®computerslistedonthefrontcover.Chapter6“Symptom-to-FRUindex”onpage59andC
Action:Themonitormightbeaffectedbyinterferencefromnearbyequipment.Magneticfieldsaroundotherdevices,suchastransformers,appliances,fluorescentlights,andot
5.ClickUpdateDriverSoftware,andthenfollowtheinstructionsonthescreen.OntheWindows8.1operatingsystem,dothefollowing:1.OpenControlPanel.2.ClickHardwarean
AwirelessLANproblemSymptom:Youcannotconnectusingthebuilt-inwirelessnetworkingcard.Actions:•EnsurethatyourwirelessLANdriveristhelatestversion.ChecktheW
•Youfollowedtheinstallationinstructionssuppliedwiththeoptionandtheinstallationinstructionsprovidedwithyourcomputer,andalloptionfiles(suchasdevicedriver
•Method11.OntheWindows7operatingsystem,clickStart➙Computer.OntheWindows8.1operatingsystem,openFileExplorer.2.Right-clickyourCdriveentryandthenclickPro
3.Right-clickyourCdriveentryandthenclickProperties.4.ClicktheToolstabandthenclickOptimize.5.ClickOptimizeintheOptimizeDriveswindowthatisdisplayedtosta
Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnicalassistance,see“LenovoSupportWebsite”onpage29.Softwareproblems
USBproblemsSymptom:TheUSBconnectorscannotbeaccessed.Actions:•EnsurethattheUSBcableissecurelyconnectedtotheUSBconnectorandtotheUSBdevice.IftheUSBdevice
UEFIdiagnosticprogramAUEFIdiagnosticprogramispreinstalledonthecomputer.Itenablesyoutotestmemorymodulesandinternalstoragedevices,viewsysteminformation,
Chapter5.UsingtheSetupUtilityprogramTheSetupUtilityprogramisusedtoviewandchangetheconfigurationsettingsofyourcomputer,regardlessofwhichoperatingsystemy
•AdministratorPassword•HardDiskPasswordYoudonothavetosetanypasswordstouseyourcomputer.However,usingpasswordsimprovescomputingsecurity.Ifyoudecidetoset
Toerasealostorforgottenpassword,dothefollowing:1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnectallpowercordsfro
SelectingatemporarystartupdeviceUsethisproceduretoselectatemporarystartupdevice.Note:Notalldiscsandharddiskdrivesarebootable.1.Turnoffyourcomputer.2.R
1.StarttheSetupUtilityprogram.2.FromtheSetupUtilityprogrammainmenu,selectPower➙AutomaticPowerOn,andpressEnter.3.SelectWakeUponAlarmandpressEnter.Thenf
58ThinkCentreM83zHardwareMaintenanceManual
Chapter6.Symptom-to-FRUindexTheSymptom-to-FRUindexlistserrorsymptomsandpossiblecauses.Themostlikelycauseislistedfirst.AlwaysbeginwithChapter3“Generalch
Thefollowingtabledescribesthebeepsymptoms.BeepsymptomFRU/Action2shortbeepsCMOSsettingerrorCommonerrorcode,seethedetailfailureinformationin“POSTerrorco
ErrorcodePOSTerrormessageDescription/Action1820Morethanoneexternalfingerprintreaderareattached.Poweroffandremoveallbutthereaderthatyousetupwithinyourma
Message/SymptomFRU/ActionIncorrectmemorysizeduringPOST1.RuntheMemorytests.2.MemoryModule3.SystemBoard"InsertaDiskette"iconappearswithaknown-
Message/SymptomFRU/ActionSerialorparallelconnectordevicefailure(adapterconnector)1.ExternalDeviceSelf-TestOK?2.ExternalDevice3.Cable4.AlternateAdapter
Chapter1.SafetyinformationThischaptercontainsthesafetyinformationthatyouneedtobefamiliarwithbeforeservicingacomputer.GeneralsafetyFollowtheserulestoen
64ThinkCentreM83zHardwareMaintenanceManual
Chapter7.LocationsThischapterintroducesthelocationsofthecomputerhardwarecomponents.Locatingconnectors,controls,andindicatorsonthefrontofyourcomputerTh
LocatingconnectorsontherearofyourcomputerThefollowingfigureshowsthelocationsoftheconnectorsontherearofyourcomputer.Someconnectorsontherearofyourcompute
ConnectorDescriptionUSBconnectorUsedtoattachadevicethatrequiresaUSBconnector,suchasaUSBkeyboard,aUSBmouse,aUSBscanner,oraUSBprinter.Ifyouhavemorethane
LocatingmajorFRUsandCRUsThefollowingfigureshowsthelocationsofthemajorFRUsandCRUs.68ThinkCentreM83zHardwareMaintenanceManual
Figure3.LocatingmajorFRUsandCRUsChapter7.Locations69
ThefollowingtableliststhemajorFRUsandidentifieswhichFRUsarealsoself-serviceCRUsoroptional-serviceCRUs.Notes:•Self-serviceCRUs:TheseCRUsunplugoraresecur
LocatingpartsonthesystemboardThefollowingfigureshowsthelocationsofthepartsandconnectorsonthesystemboard.Figure4.Locationsofthepartsandconnectorsonthesy
72ThinkCentreM83zHardwareMaintenanceManual
Chapter8.ReplacingFRUsAttention:BeforeyoureplaceanyFRU,besuretoreadandunderstandChapter1“Safetyinformation”onpage1.Theseprecautionsandguidelineswillhe
systems,networks,andmodemsbeforeyouopenthecomputercovers,unlessinstructedotherwiseintheinstallationandconfigurationprocedures.Observethefollowingrulesw
3.Removetherubbercushion,andthenloosenthescrew1thatsecurestheframestand.Lifttheframestandtoremoveitfromthecomputer.Figure5.Removingtheframestand4.Toin
3.Iftherearerubbercushions,removethem.Thenremovethetwoscrewsthatsecurethetilt-onlymonitorstand.Figure7.Removingthetilt-onlymonitorstand4.Removethetilt
3.Removethefourrubbercushions1,andthenremovethefourscrewsthatsecurethefull-functionmonitorstand2.Removethefull-functionmonitorstandfromthecomputer.Not
4.Loosenthetwoscrews1atthebottomofthecomputer,andthenliftthecomputercoveruptoremoveitfromthecomputer.Figure10.RemovingthecomputercoverRemovingandinsta
5.Pivotthehard-disk-driveEMIshieldasshowntoremoveitfromthehard-disk-drivebracket,andthenlifttheEMIshieldoutofthechassis.Figure11.Removingthehard-disk-
6.Toinstallthehard-disk-driveEMIshield,aligntheholeintheEMIshieldwiththestandoffinthechassisasshown.Then,pushtheEMIshieldstraightdownuntilitissecuredb
Note:The3.5-inchhybriddriveisavailableonlyinsomemodels.Toreplacethe3.5-inchhybriddrive,followthestepsofreplacingthe3.5-inchharddiskdrive.Toreplacethe3
8.Removethefourscrewsthatsecuretheharddiskdrivetothebracket,andthenremovetheharddiskdrivefromthebracket.Donottouchthecircuitboardonthebottomofthehardd
2.Placeasoft,cleantowelorclothonthedeskorsurface.Holdthesidesofyourcomputerandgentlylayitdownsothatthescreenisagainstthesurfaceandthecoverisfacingup.3
9.Toinstallthenewsolid-statedrive,positionthenewsolid-statedriveinthehard-disk-drivebracketsothatthethreescrewholesinthesolid-statedrivealignwiththeco
–Usecaution;donotbecomeavictimyourself.–Switchoffpower.–Sendanotherpersontogetmedicalaid.SafetyinspectionguideTheintentofthisinspectionguideistoassist
5.Removethescrew1,andthenslidetheopticaldriveoutofthebay.Figure17.Removingtheopticaldrive6.Toinstallanewopticaldrive,slidethenewopticaldriveintotheopt
7.Installthescrewtosecurethenewopticaldrivetothechassis.Figure19.InstallingthescrewtosecuretheopticaldriveWhattodonext:•Toworkwithanotherpieceofhardwa
6.Removethetwoscrews1.Figure20.Removingthetwoscrewsthatsecuretheconverterboard7.Disconnectthetwoconverter-boardcablesfromtheconverterboard,andthenremo
2.Placeasoft,cleantowelorclothonthedeskorsurface.Holdthesidesofyourcomputerandgentlylayitdownsothatthescreenisagainstthesurfaceandthecoverisfacingup.3
Attention:DonotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingtheChapter1“Safetyinformation”onpage1.ToreplacetherearI/Oassembly,dothef
7.RemovethepowercordconnectorfromtherearI/Oassembly.Figure23.Removingthepowercordconnector8.Disconnecttheserial-connectorcableandthePS/2keyboard/mouse
11.PositionthenewrearI/OassemblyovertherearI/OassemblyconnectoronthesystemboardsothatthenotchontherearI/Oassemblyalignswiththekeyintheconnector.Then,i
Whattodonext:•Toworkwithanotherpieceofhardware,gototheappropriatesection.•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”on
9.Toinstallthenewinternalspeakers,positionthenewinternalspeakersinthechassissothateachspeakerissecuredbythecorrespondingtwotabsonthefrontbezel.Figure2
Figure28.Removingthecontrol-buttonboard6.Takeoutthecontrol-buttonboard.Figure29.Takingoutthecontrol-buttonboard7.Installthecontrol-buttonboard,andensu
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