Lenovo 6396 User Manual download pdf (Page 49)

Chapter 9. Getting information, help, and service

This chapter contains information about help, service, and technical assistance for

products manufactured by Lenovo.

Information resources

This section describes how to access useful resources relating to your computing

needs.

Online Books folder

The Online Books folder provides publications to help you set up and use your

computer. The Online Books folder is preinstalled on your computer (if your

operating system was preinstalled) and requires no Internet access to view the

publications. In addition to this User Guide, the Hardware Installation and

Replacement Guide is also available in the Online Books folder.

The Hardware Installation and Replacement Guide provides step-by-step

instructions for replacing Customer Replaceable Units (CRUs) in your computer.

CRUs are computer parts that can be upgraded or replaced by the customer.

To view a publication, open the Start menu from the Windows desktop, select All

Programs, select Online Books, and click Online Books. Double-click on the

appropriate publication for your computer. The publications also are available on the

Lenovo Web site at http://www.lenovo.com.

Notes:

1. These publications are in Portable Document Format (PDF) format, which

requires Adobe Acrobat Reader to be installed. If Adobe Acrobat Reader has not

yet been installed on your computer, a message will appear when you attempt

to view the PDF file and you will be guided through the Adobe Acrobat Reader

installation.

2. The publications that are preinstalled on your computer are available in other

languages on the Lenovo Support Web site at http://www.lenovo.com/support/.

3. If you want to install a different language version of Adobe Acrobat Reader than

the version provided on your computer, go to the Adobe Web site at

http://www.adobe.com and download the version you want to use.

ThinkVantage Productivity Center

The ThinkVantage Productivity Center program contains information sources and

tools designed to make computing easier and secure. This program is available

only on computers that have a preinstalled operating system.

The ThinkVantage Productivity Center program provides information about your

computer and easy access to various technologies, such as:

v The Rescue and Recovery program

v Productivity Center

v Factory Recovery

v System Updates

v Service and support

Note:

ThinkVantage Technologies are available only on select Lenovo computers.

Lenovo 6396 User Manual Page 49