Lenovo IdeaCentre B550 All-in-One User Manual download pdf (Page 37)

User Guide

Solving Problems

Follow these tips when troubleshooting your computer:

• Ifyouaddedorremovedapartbeforetheproblemstarted,reviewthe

installation procedures to ensure that the part is correctly installed.

• Ifaperipheraldevicedoesnotwork,ensurethatthedeviceisproperly

connected.

• Ifanerrormessageappearsonthescreen,writedowntheexactmessage.

This message may help support personnel diagnose and ﬁx the problem(s).

• Ifanerrormessageoccursinaprogram,seetheHelpdocumentofthisprogram.

Troubleshooting Display Problems

Problem: Blank screen or no image is displayed on the monitor.

Troubleshooting and problem resolution:

1. Make sure the power cord is plugged into your computer and a functioning

power outlet.

2. Unplug the power cord and plug the power cord back in securely and restart

the computer.

3. If the LCD screen has a LCD On/Off button, check that the LCD screen has

been turned on.

If still cannot solve the problem, contact Lenovo Customer Service.

Problem: You need to change the display property settings.

Setting display background and icon properties:

1. Right-click the desktop anywhere except over an icon, then select Personalize

from the pop-up menu.

2. From here, select the appropriate options to:

• Changethedesktopbackground

• Selectascreensaver

• SelectWindowscoloroptionsforbordersandtaskbar

• Selectathemes

3. Right-click the desktop anywhere except over an icon, then select Screen

resolution from the pop-up menu to change the appearance.

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Lenovo IdeaCentre B550 All-in-One User Manual Page 37