Lenovo M5800 Desktop User Manual

LenovoM5800HardwareMaintenanceManualMachineTypes:90AHand10155

5.Checkforanyobviousalterations.Usegoodjudgmentastothesafetyofanyalterations.6.Checkinsidetheunitforanyobviousunsafeconditions,suchasmetallings,conta

RemovingtheWiFiadaptercardToremoveaWiFiadaptercard,dothefollowing:1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.2.Removethecompu

5.GrasptheWiFiadaptercardthatiscurrentlyinstalledandgentlypullitoutoftheslot.Figure33.RemovingtheWiFiadaptercardNote:Thecardtstightlyintothecardslot.

2.RemovethetwoscrewsthatsecuretheWiFicardmoduletotheWiFiadaptercard.Figure35.RemovingthescrewsthatsecuretheWiFicardmodule3.PulltheWiFicardmoduleoutoft

1.InserttheWiFicardmoduleintotheminiPCIExpressslot,andtheninstallthetwoscrewstosecuretheWiFicardmoduletotheWiFiadaptercard.Figure37.InstallingtheWiFic

2.ConnectthefrontantennacableandrearantennacabletotheWiFicardmodule.Figure38.InstallingtheWiFiantennacables3.InstalltheWiFiadaptercardintothePCIExpres

InstallingorremovingtherearWiFiantennaAttention:DonotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingChapter1“Safetyinformation”onpage1

3.HoldthethickerendoftherearWiFiantennaandunscrewtheWiFiantennafromtherearofthecomputer.Figure41.RemovingtherearWiFiantennaInstallingorremovingthefron

Figure42.Peelingoffthepaperthatprotectsthestickers5.Stickthefrontantennatothefrontpanelasshown.Theninsertthefrontantennacablethroughtheholeinthefrontp

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage102.RemovingthefrontWiFiantennaToremovethefrontWiFiantenna,dothefollo

4.Positionthecomputercoveronthechassissothattherailguidesonthebottomofthecomputercoverengagetherailsonthechassis.Then,pushthecovertothefrontofthecompu

•French•German•Hebrew•Italian•Korean•SpanishDANGERElectricalcurrentfrompower,telephoneandcommunicationcablesishazardous.Toavoidashockhazard:•Donotconn

104LenovoM5800HardwareMaintenanceManual

Chapter9.AdditionalserviceinformationThischapterprovidesadditionalinformationthattheservicerepresentativemightndhelpful.SecurityfeaturesSecurityfeatu

Updating(ashing)theBIOSfromadiscThissectionprovidesinstructionsonhowtoupdate(ash)theBIOSfromadiscontheWindows8(64-bit)operatingsystemandonotheropera

Updating(ashing)theBIOSfromyouroperatingsystemNote:BecauseLenovomakesconstantimprovementstoitsWebsites,theWebpagecontentsaresubjecttochangewithoutnot

14.Turnonthecomputertorestarttheoperatingsystem.PowermanagementPowermanagementreducesthepowerconsumptionofcertaincomponentsofthecomputersuchasthesyste

AppendixA.NoticesLenovomaynotoffertheproducts,services,orfeaturesdiscussedinthisdocumentinallcountries.ConsultyourlocalLenovorepresentativeforinformat

TelevisionoutputnoticeThefollowingnoticeappliestomodelsthathavethefactory-installedtelevision-outputfeature.Thisproductincorporatescopyrightprotection

IndexAAdministrator,password50Bbasictroubleshooting31battery,replacing74BIOSsettings,changing53Boot-blockRecovery107Cchangingpassword50startupdevicese

Rrearconnectors62rearWiFiantenna,installing,removing99recoveringfromaPOSTandBIOSupdatefailure107recoveryBoot-blockRecovery107removingcomputercover69re

Disposeofthebatteryasrequiredbylocalordinancesorregulations.CAUTION:Whenlaserproducts(suchasCD-ROMs,DVD-ROMdrives,beropticdevices,ortransmitters)arei

Chapter1.Safetyinformation7

≥18kg(37lbs)≥32kg(70.5lbs)≥55kg(121.2lbs)12PERIGOAcorrenteelétricaprovenientedecabosdealimentação,detelefoneedecomunicaçõeséperigosa.8LenovoM5800Hardw

Paraevitarriscodechoqueelétrico:•Nãoconectenemdesconectenenhumcaboouexecuteinstalação,manutençãooureconguraçãodesteprodutoduranteumatempestadecomraio

•Autilizaçãodecontrolesouajustesouaexecuçãodeprocedimentosdiferentesdosespecicadosaquipoderesultaremexposiçãoprejudicialàradiação.PERIGOAlgunsproduto

Chapter1.Safetyinformation11

1212LenovoM5800HardwareMaintenanceManual

12Chapter1.Safetyinformation13

Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadandunderstandChapter1“Safetyinformation”onpage1andAppendixA“Notices”onpage109.First

DANGERLecourantélectriqueprovenantdel'alimentation,dutéléphoneetdescâblesdetransmissionpeutprésenterundanger.Pourévitertoutrisquedechocélectrique

ATTENTION:Sidesproduitsàlaser(telsquedesunitésdeCD-ROM,deDVD-ROM,desunitésàbresoptiques,oudesémetteurs)sontinstallés,prenezconnaissancedesinformation

12VORSICHTAnNetz-,Telefon-undDatenleitungenkönnengefährlicheSpannungenanliegen.AusSicherheitsgründen:•BeiGewitterandiesemGerätkeineKabelanschließenode

•über100Cerhitzen.•reparierenoderzerlegen.DieörtlichenBestimmungenfürdieEntsorgungvonSondermüllbeachten.ACHTUNG:BeiderInstallationvonLasergeräten(wieC

1218LenovoM5800HardwareMaintenanceManual

12Chapter1.Safetyinformation19

PERICOLOLacorrenteelettricaprovenientedaicavidialimentazione,deltelefonoedicomunicazionepuòesserepericolosa.Perevitareilrischiodiscosseelettriche:•Non

ATTENZIONE:Quandovengonoinstallatiprodottilaser(qualiCD-ROM,unitàDVD-ROM,unitàabreotticheotrasmittenti),tenerpresentequantosegue:•Nonrimuovereglispor

22LenovoM5800HardwareMaintenanceManual

12PELIGROLacorrienteeléctricaprocedentedecablesdealimentación,teléfonosycablesdecomunicaciónpuedeserpeligrosa.Paraevitarelriesgodedescargaeléctrica:•N

ContentsAboutthismanual...iiiChapter1.Safetyinformation...1Generalsafety...1Electricalsafety...1Voltage-selecti

•Noenciendanuncaunequipocuandohayseñalesdefuego,aguaodañosestructurales.•Desconecteloscablesdealimentación,lossistemasdetelecomunicaciones,lasredesylo

Algunosproductoslásertienenincorporadoundiodoláserdeclase3Aoclase3B.Tengaencuentalosiguiente:Cuandoseabre,quedaexpuestoaradiaciónláser.Nomiredirectame

26LenovoM5800HardwareMaintenanceManual

Chapter2.GeneralinformationThischapterprovidesgeneralinformationthatappliestoallmachinetypessupportedbythismanual.SpecicationsThissectionliststhephys

LenovoSupportWebsiteTechnicalsupportinformationisavailableontheLenovoSupportWebsiteat:http://www.lenovo.com/supportThisWebsiteisupdatedwiththelatestsu

Chapter3.GeneralcheckoutAttentionThedrivesinthecomputeryouareservicingmighthavebeenrearrangedorthedrivestartupsequencemighthavebeenchanged.Beextremely

–Hasthiscongurationeverworked?–Ifithasbeenworking,whatchangesweremadepriortoitfailing?–Isthistheoriginalreportedfailure?•Diagnosticsversion–Typeandve

Chapter4.TroubleshootinganddiagnosticsThischapterdescribessomebasictroubleshootinganddiagnosticprograms.Ifyourcomputerproblemisnotdescribedhere,see“Le

AccessingControlPanelontheWindows8operatingsystemOntheWindowsoperatingsystem,youcanviewandchangecomputersettingsthroughControlPanel.ToaccessControlPan

1.Removethenewhardwareoptionorsoftware.Ifyoumustremovethecomputercovertoremoveahardwareoption,makesureyoureviewandfollowtheelectricalsafetyinformation

ReplacingthefrontaudioandUSBassembly...88Replacingthesystemfan...89Replacingthethermalsensor...91ReplacingtheWiFiunits...9

•MakesurethattheprogramyouarerunningisdesignedforuseintheMicrosoftWindowsoperatingsystem.IftheprogramisdesignedtoruninDOS,theprogramdoesnotusetheWindo

Action:IfyouhavemultipleCDorDVDdrivesinstalled(oracombinationofCDandDVDdrives),tryinsertingthediscintotheotherdrive.Insomecases,onlyoneofthedrivesisco

DVDmoviewillnotplaySymptom:DVDmoviewillnotplay.Actions:•Makesurethatthediscsurfaceiscleanandnotscratched.•Checkthediscorpackageforregionalcoding.Youmi

Actions:•Verifythatallcablesandcordsaresecurelyconnectedtothecomputerandattacheddevices.•Verifythatwhenthecomputerison,thefangrillisnotblocked(thereis

•“Thepointeronthescreendoesnotmovesmoothlywiththemouse”onpage38•“Thewirelesskeyboarddoesnotwork”onpage38AllorsomekeysonthekeyboarddonotworkSymptom:All

•Thebatteriesstillretaintheircurrent.•ThewirelessKeyboardislocatedlessthantenmetersawayfromthetransceiver.•Thetransceiverisfullyinstalled.Action:Ifthe

TheimageappearstobeickeringSymptom:Theimageappearstobeickering.Actions:•Themonitormightbeoperatinginalow-refreshratedisplaymode.Setthemonitortothehi

•“Theadapterstopsworkingfornoapparentreason”onpage41•“IfyourcomputerisaGigabitEthernetmodelandyouuseaspeedof1000Mbps,theconnectionfailsorerrorsoccur”o

Actions:•UseCategory5wiringandmakesurethatthenetworkcableissecurelyconnected.•Connecttoa1000BASE-Thub/switch(not1000BASE-X).IfyourcomputerisaGigabitEt

OptionproblemsUsethisinformationtodiagnoseproblemswithLenovohardwareoptionsthatdonothavetheirowntroubleshootinginformation.Selectyoursymptomfromthefol

AboutthismanualThismanualprovidesserviceandreferenceinformationforLenovo®desktopcomputerslistedonthefrontcover.Chapter6“Symptom-to-FRUindex”onpage55an

InsufcientfreeharddiskdrivespaceSymptom:InsufcientfreeharddiskdrivespaceTheWindowsoperatingsystemwillslowdownandmightproduceerrorsiftheharddiskdrive

Note:Dependingonthesizeoftheharddiskdriveandamountofdatacurrentlystoredontheharddiskdrive,thedisk-defragmentationprocessmighttakeuptoseveralhourstocom

SoftwareproblemsSelectyoursymptomfromthefollowinglist:•“Whenusingasortfeature,datesdonotsortinthecorrectorder”onpage46•“Softwaredoesnotworkasexpected”

•MakesuretheUSBcableissecurelyconnectedtotheUSBconnectorandtotheUSBdevice.IftheUSBdevicehasitsownpowercord,makesureitisattachedtoaproperlygroundedelec

48LenovoM5800HardwareMaintenanceManual

Chapter5.UsingtheSetupUtilityprogramTheSetupUtilityprogramisusedtoviewandchangethecongurationsettingsofyourcomputer,regardlessofwhichoperatingsystemy

PasswordconsiderationsApasswordcanbeanycombinationofupto64alphabeticandnumericcharacters.Forsecurityreasons,itisrecommendedtouseastrongpasswordthatcan

Note:Apasswordcanbeanycombinationofupto64alphabeticandnumericcharacters.Formoreinformation,see“Passwordconsiderations”onpage50.Erasinglostorforgottenp

SelectingatemporarystartupdeviceUsethisproceduretoselectatemporarystartupdevice.Note:Notalldiscsandharddiskdrivesarebootable.1.Turnoffyourcomputer.2.R

•EnablingtheafterpowerlossfeatureTheafterpowerlossfeatureenablesyourcomputertowakeupwhenthepowersupplyresumesafterasuddenlossofelectricity.Toenablethe

54LenovoM5800HardwareMaintenanceManual

Chapter6.Symptom-to-FRUindexTheSymptom-to-FRUindexlistserrorsymptomsandpossiblecauses.Themostlikelycauseislistedrst.AlwaysbeginwiththeChapter3“Genera

Thefollowingtablesdescribesbeepsymptoms.BeepSymptomFRU/Action2shortbeepsCMOSsettingerrorPerformthefollowingactionsinorder.1.StarttheSetupUtilityprogra

POSTErrorcodePOSTErrormessageDescription/Action1762CongurationchangehasoccurredThiserrormessageisdisplayedwhenaharddiskdriveoropticaldrivechangehasbe

MiscellaneouserrormessagesMessage/SymptomFRU/ActionChangingdisplaycolorsDisplay/MonitorComputerwillnotpower-off.See“Harddiskdrivebooterror”onpage55.1.

Message/SymptomFRU/ActionNon-systemdiskordiskerror-typemessagewithaknown-gooddiagnosticdiskette.1.DisketteDrive2.SystemBoard3.DisketteDriveCableOtherd

d.Extendedvideomemorye.ExternalCachef.ExternalCacheRAMg.Harddiskdriveh.Diskettedrive3.Turnonthepowerandthecomputertore-testthesystem.4.Repeatsteps1thr

Chapter7.LocationsThischapterprovidesinformationtohelpyoulocateyourcomputerconnectors,components,partsonthesystemboard,andinternaldrives.Note:Thecompo

LocatingconnectorsontherearofyourcomputerFigure2“Rearconnectorlocations”onpage62showsthelocationsoftheconnectorsontherearofyourcomputer.Someconnectors

Figure3.ComponentlocationsThefollowingtableliststhemajorFRUsshowninFigure3“Componentlocations”onpage63.Chapter7.Locations63

Chapter1.SafetyinformationThischaptercontainsthesafetyinformationthatyouneedtobefamiliarwithbeforeservicingacomputer.GeneralsafetyFollowtheserulestoen

NumberFRUdescription1Powersupplyassembly2Heatsinkandfanassembly3Microprocessor4Memorymodules5Opticaldrive6FrontWiFiantenna7FrontaudioandUSBassembly8Fr

LocatingpartsonthesystemboardFigure4“Systemboardpartlocations”onpage65showsthelocationsofthepartsonthesystemboard.Figure4.SystemboardpartlocationsChap

14-pinpowerconnector15Frontpanelconnector(forconnectingLEDindicatorsandthepowerswitch)2Microprocessor16FrontUSBconnector1(forconnectingUSBports1and2on

Figure5“Drivebaylocations”onpage67showsthelocationsofthedrivebays.Figure5.Drivebaylocations1Bay1-Opticaldrivebay(withanopticaldriveinstalledonsomemode

68LenovoM5800HardwareMaintenanceManual

Chapter8.ReplacingFRUsImportant:BesuretoreadandunderstandChapter1“Safetyinformation”onpage1beforeyoureplaceanyFRU.Theseprecautionsandguidelineswillhel

Thissectionprovidesinstructionsonhowtoremovethecomputercover.CAUTION:Turnoffthecomputerandwaitthreetoveminutestoletthecomputercoolbeforeremovingtheco

Toremoveandreinstallthefrontbezel,dothefollowing:1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.2.Removethecomputercover.See“Remo

3.Attherearofthecomputer,removethescrewthatsecuresthePCIcardlatch.Figure8.RemovingthescrewthatsecuresthePCIcardlatch4.Dependingonwhetheryouareinstalli

•IfyouarereplacinganoldPCIcard,grasptheoldcardthatiscurrentlyinstalledandgentlypullitoutoftheslot.Figure9.RemovingaPCIcardNotes:a.Thecardtstightlyint

Important:Useonlyapprovedtoolsandtestequipment.Somehandtoolshavehandlescoveredwithasoftmaterialthatdoesnotinsulateyouwhenworkingwithliveelectricalcurr

7.PivotthecardlatchtotheclosedpositiontosecurethePCIcard.Figure10.InstallingaPCIcard8.ReinstallthescrewtosecurethePCIcardlatchinplace.9.Tocompletethei

4.Removetheoldbattery.Figure11.Removingtheoldbattery5.Installanewbattery.Figure12.Installinganewbattery6.Reinstallthecomputercoverandconnectthecables.

UDIMMDIMM1DIMM2DIMM3DIMM4OneUDIMMXTwoUDIMMsX,1X,2ThreeUDIMMsX,3X,1X,2FourUDIMMsX,3X,1X,4X,2Toinstallorreplaceamemorymodule,dothefollowing:1.Turnoffthe

•Ifyouareinstallingamemorymodule,opentheretainingclipsofthememoryslotintowhichyouwanttoinstallthememorymodule.Figure14.Openingtheretainingclips7.Posit

2.Removethecomputercover.See“Removingthecomputercover”onpage69.3.Removethefrontbezel.See“Removingandreinstallingthefrontbezel”onpage70.4.Removethethre

5.Slidethenewopticaldriveintothedrivebayfromthefrontandalignthescrewholesinthenewopticaldrivewiththecorrespondingholesinthedrivebay.Then,installthethr

CAUTION:Theheatsinkandfanassemblymightbeveryhot.Turnoffthecomputerandwaitthreetoveminutestoletthecomputercoolbeforeremovingthecomputercover.Toreplace

Note:Positionthenewheatsinkandfanassemblysothattheheatsinkandfanassemblycableistowardthemicroprocessorfanconnectoronthesystemboard.9.Followthefollowin

4.Laythecomputeronitssideandremovethefourscrewsattherearofthechassisthatsecurethepowersupplyassembly.Figure20.Removingthescrewsforthepowersupplyassemb

CAUTION:Theheatsinkandmicroprocessormightbeveryhot.Turnoffthecomputerandwaitthreetoveminutestoletthecomputercoolbeforeremovingthecomputercover.Torepl

Voltage-selectionswitchSomecomputersareequippedwithavoltage-selectionswitchlocatednearthepower-cordconnectionpointonthecomputer.Ifyourcomputerhasavolt

Figure22.RemovingthemicroprocessorNotes:a.Yourmicroprocessorandsocketmightlookdifferentfromtheoneillustrated.b.Notetheorientationofthemicroprocessorin

CAUTION:Theheatsinkandmicroprocessormightbeveryhot.Turnoffthecomputerandwaitthreetoveminutestoletthecomputercoolbeforeremovingthecomputercover.Torepl

10.Removethemicroprocessorfromthefailingsystemboardandinstallitonthenewsystemboard.See“Replacingthemicroprocessor”onpage82.11.Installthenewsystemboard

Figure24.Removingtheprimaryharddiskdrive6.Slidethenewharddiskdriveintotheharddiskdrivebayandalignthescrewholesinthenewharddiskdrivewiththecorrespondin

7.ConnectoneendofthesignalcabletotherearofthenewharddiskdriveandtheotherendtoanavailableSATAconnectoronthesystemboard.See“Locatingpartsonthesystemboar

6.RemovethescrewthatsecuresthefrontaudioandUSBassemblybrackettothechassistoremovethebracketfromthechassis.Figure27.RemovingthefrontaudioandUSBassembly

5.Thesystemfanisattachedtothechassisbyfourrubbermounts.Removethesystemfanbybreakingorcuttingtherubbermountsandgentlypullingthesystemfanoutofthechassis

7.Pullthetipsoftherubbermountsuntilthesystemfanissecuredinplace.Figure29.Installingthesystemfan8.Connectthesystemfancabletothesystemfanconnectoronthes

6.Frominsidethechassis,pivottheretainingclip1thatsecurestheplasticholderofthethermalsensorinwardandthenpushtheclipoutwardtoreleasetheclip.Thendisengag

8.Inserttheconnectorandcableofthenewthermalsensorintothehole1inthechassis.Thenalignthetwotabsontheplasticholderholdingthethermalsensorwiththetwoholes1