Lenovo THINKCENTRE 6396 User Manual

ThinkCentreHardware Maintenance ManualMachine Types 6416, 6417, 6418, 6449, 6453, 6495

CAUTION: Electrical current from power, telephone, and communication cables can be hazardous. To avoid personal injury or equipment da

Replacing a memory module This section provides instructions on how to replace a memory module. 1. Open the computer cover. See “

Replacing the modem This section provides instructions on how to replace the modem. 1. Open the computer cover. See “Opening the

6. Connect the RJ11 modem cable to the new modem card. 7. Install the new modem card to the MDC connector on the system boa

Replacing the Express card assembly This section provides instructions on how to replace the Express card assembly. 1. Open the co

6. Install the new Express card assembly into the chassis by aligning the holes in the Express card assembly with the pins in

Replacing the Media Card Reader This section provides instructions on how to replace the Media Card Reader. 1. Open the computer

6. Install the new Media Card Reader into the chassis and align the screw-hole in the Media Card Reader with the hole in the

Replacing the system fan assembly This section provides instructions on how to replace the system fan assembly.Note: When you recei

10. To install the new system fan assembly into the chassis, align the open holes in the system fan assembly with the long rub

Completing the FRU replacement After replacing the parts, you need to close the cover and reconnect cables, including telephone lines

v Always look carefully for possible hazards in your work area. Examples of these hazards are moist floors, nongrounded power ext

4. If a cover lock is installed, lock the cover. 5. Reconnect the external cables and power cords to the computer. See “Connec

Chapter 9. FRU lists Attention: Read “Important information about replacing RoHS compliant FRUs” on page 2 before replacing any FRUs

Item # 6416 FRUs FRU# CRU 2 Hard disk drive, 750 GB 7200rpm SATA (models) 43C3671 2 3 System fan (all models) 41R8511 2 4 DVD-RO

6416 Keyboards (USB Preferred Pro) FRU# CRU Belgian/UK (models) 41A5293 1 Brazilian (models) 41A5294 1 Bulgarian (models) 41A5295 1 Hon

6416 Keyboards (USB Preferred Pro Fingerprint Keyboard) FRU# CRU Arabic/French (models) 41A5250 1 Belgian/French (models) 41A5251 1 Belg

6416 mice FRU# CRU Optical Wheel Mouse (400DPI, USB) (models) 41U3013 1 Optical Wheel Mouse (400DPI, USB) (models) 41U3030 1 ScrollPo

6416 Power Cords FRU# CRU Power cord (optional) - US/Canada (models) 42T5089 1 Power cord (optional) - Japan (models) 42T5096 1 Powe

6416 Windows XP Home Recovery CDs FRU# CRU Simplified Chinese (models) TBD 1 Taiwan-TC (models) TBD 1 Hong Kong-TC (models) TBD 1 Ko

6416 Vista Business 32 Recovery DVDs FRU# CRU Finnish (models) 46R1332 1 Polish (models) 46R1333 1 Russian (models) 46R7471 1 Turkish

6416 Windows XP Pro Recovery DVDs FRU# CRU Arabic (models) 45R6921 1 Hungarian (models) 45R6922 1 Russian English (models) 45R6923 1

5. Check for any obvious alterations. Use good judgment as to the safety of any alterations. 6. Check inside the unit for any

Machine Type 6417 Item # 6417 FRUs FRU# CRU 1 Front audio/USB card and cable (included in Cables kit 41R8510) (all models) 41R

Item # 6417 FRUs FRU# CRU 8 Microprocessor, AMD Athlon 64 X2 BE 2400 AM2, 45W, 65nm; 2.3GHz, 1MB L2, 2GHz HTB, G2 (models) 43C616

6417 Keyboards (USB Preferred Pro) FRU# CRU Danish (models 12G 13G 14G) 41A5298 1 Dutch (models 12G 13G 14G) 41A5299 1 French (mode

6417 Adapters and miscellaneous FRUs FRU# CRU Speakers (2-piece) Lenovo Logo (models) 41A5331 1 BTL external speaker (models) 41A5334

6417 Power Cords FRU# CRU Power cord (optional) - South Africa (models 11A 12G 13G 14G) 42T5141 1 Power cord - Israel (models 12G

6417 Windows XP Pro Recovery CDs FRU# CRU US/UK/AP/TH (models 12U 12G 12L ) 45C4863 1 FR/CF (models 12F) 45C4864 1 GR (models 12G)

6417 Vista Home Basic 32 Recovery DVDs FRU# CRU DK (models) TBD 1 NL (models) TBD 1 CZ (models) TBD 1 FI (models) TBD 1 PL (model

6417 Vista Business 32 Recovery DVDs FRU# CRU Romanian (models 13G 14G) 46R1343 1 Portuguese (models 13G 14G) 46R1344 1 Serbian (mod

Machine Type 6418 Item # 6418 FRUs FRU# CRU 1 Front audio/USB card and cable (included in Cables kit 41R8510) (all models) (al

Item # 6418 FRUs FRU# CRU 8 Microprocessor, AMD Athlon 64 X2 BE 2400 (models) 43C6165 N 8 Microprocessor, AMD Athlon 64 X2 BE 23

Safety notices (multi-lingual translations) The caution and danger safety notices in this section are provided in the following langua

6418 Keyboards (USB Preferred Pro) FRU# CRU French Canadian 445 (models 11F 12F) 41A5301 1 French Canadian 58 (models 11F 12F) 41A5

6418 Adapters and miscellaneous FRUs FRU# CRU Speaker Power brick - US, Canada, LA low voltage, ASEAN (models 13U 11U 12U 11S 12S

6418 Power Cords FRU# CRU Power cord (optional) - Israel (models 11G 12G) 42T5147 1 Power cord - China (PRC) (models) 42T5065 1 Po

6418 Vista Business 32 Recovery DVDs FRU# CRU Norwegian (models 11G 12G) 46R7469 1 Swedish (models 11G 12G) 46R1328 1 Danish (models

6418 XP Pro Recovery DVDs FRU# CRU Korean (models) 45R4447 1 Czech (models) 45R6917 1 Polish (models) 45R6918 1 Slovenian (models) 45

Machine Type 6449 Item # 6449 FRUs FRU# CRU 1 Front audio/USB card and cable (included in Cables kit 41R8510) (all models) 41R

Item # 6449 FRUs FRU# CRU 7 System board, Mini-ITX AMD Athlon/Sempron (models 11U 11F 11S 11L 11D 11Y 11G 11M 11A 11Q 11T 11K 1

6449 Keyboards (USB Preferred Pro) FRU# CRU US English (models 11U 12U 11L 12L 11G 12G 11M 12M 11A 12A 11Q 12Q 11R 12R 11E 12E

6449 mice FRU# CRU Optical Wheel Mouse (400DPI, USB) (models 11U 11F 11S 11L 11D 11Y 11G 11M 11A 11Q 11T 11K 11R 12U 12F 12S 1

6449 Power Cords FRU# CRU Power cord (optional) - Denmark (models 11G 12G 13G 17G) 42T5126 1 Power cord - Switzerland (models 11G

CAUTION: When replacing the lithium battery, use only Part Number 33F8354 or an equivalent type battery recommended by the manufactur

6449 Windows XP Pro Recovery CDs FRU# CRU HU (models 13G) TBD 1 CZ (models 13G) 45C4873 1 TR (models 13G) 45C4878 1 GK (models 13

6449 Vista Business 32 Recovery DVDs FRU# CRU Slovakian (models 11G 12G 17G) 46R1346 1 Arbric (models) 46R1347 1 Hebrew (models) 46R

Machine Type 6453 Item # 6453 FRUs FRU# CRU 1 Front audio/USB card and cable (included in Cables kit 41R8510) (all models) 41R

Item # 6453 FRUs FRU# CRU 9 Heat sink Athlon/Sempron (all models) 41R8514 2 10 Chassis Kit (includes chassis assembly, Think-skin a

6453 Keyboards (USB Preferred Pro) FRU# CRU Portuguese (models 11G ) 41A5315 1 Romanian 096 (models 11G ) 41A5317 1 Romanian 446 (m

6453 Power Cords FRU# CRU Power cord - Japan (models 11E 11J) 42T5011 1 Power cord (optional) - Japan (models 11E 11J) 42T5096 1

6453 Windows XP Home Recovery CDs FRU# CRU NL (models ) TBD 1 AE (models ) TBD 1 SV (models ) TBD 1 HE (models ) TBD 1 FI (mod

6453 Windows XP Pro Recovery CDs FRU# CRU GK (models ) 45C4879 1 SL (models ) TBD 1 Japanese (models) 45C4868 1 Simplified Chinese

6453 XP Pro Recovery DVDs FRU# CRU English (models) 45R4429 1 French (models) 45R4430 1 German (models) 45R4431 1 Spanish (models) 45

Machine Type 6495 Item # 6495 FRUs FRU# CRU 1 Front audio/USB card and cable (included in Cables kit 41R8510) (models) 41R8510

CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current s

Item # 6495 FRUs FRU# CRU 8 Microprocessor, AMD Athlon 64 X2 BE 2400 AM2, 45W, 65nm; 2.3GHz, 1MB L2, 2GHz HTB, G2 (models) 43C616

6495 Keyboards (USB Preferred Pro) FRU# CRU French Canadian 58 (models) 41A5302 1 German (models) 41A5303 1 Greek (models) 41A5304 1

6495 Keyboards (USB Preferred Pro Fingerprint Keyboard) FRU# CRU French (models) 41A5259 1 French Canadian 445 (models) 41A5260 1 Fren

6495 Adapters and miscellaneous FRUs FRU# CRU Speaker Power brick - China, Thailand (models) 89P8581 1 Speaker Power brick - Japan

6495 Power Cords FRU# CRU Power cord (optional) - Australia / New Zealand (models) 42T5135 1 Power cord (optional) - South Africa

6495 Windows XP Pro Recovery CDs FRU# CRU IT (models) 45C4867 1 SP/LA (models) 45C4866 1 DK (models) 45C4871 1 NL (models) 45C4872

6495 Vista Business 32 Recovery DVDs FRU# CRU Korea (models) 46R1341 1 Slovenian (models) 46R1342 1 Romanian (models) 46R1343 1 Portug

Chapter 10. Additional Service Information This chapter provides additional information that the service representative might find helpf

Updating (flashing) BIOS from a CD-ROM or diskette This section describes how to update (flash) the BIOS using a CD-ROM or diskett

Power management Power management reduces the power consumption of certain components of the computer such as the system power supply

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154 Hardware Maintenance Manual

Appendix. Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your

vary significantly. Some measurements may have been made on development-level systems and there is no guarantee that these measuremen

Part Number: 43C6257 Printed in USA (1P) P/N: 43C6257

Chapter 2. Safety information 11

≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs) 12 12 Hardware Maintenance Manual

PERIGO A corrente elétrica proveniente de cabos de alimentação, de telefone e de comunicações é perigosa. Para evitar risco de choque

CUIDADO: Ao substituir a bateria de lítio, utilize apenas uma bateria com Número de Peça 33F8354 ou um tipo de bateria equivalente

CUIDADO: O botão de controle de alimentação do dispositivo e o botão para ligar/desligar da fonte de alimentação não desligam a cor

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12Chapter 2. Safety information 17

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12Chapter 2. Safety information 19

DANGER Le courant électrique provenant de l’alimentation, du téléphone et des câbles de transmission peut présenter un danger. Pour év

ATTENTION: Remplacer la pile au lithium usagée par une pile de référence identique exclusivement, (référence 33F8354), ou suivre les

≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs) ATTENTION: Soulevez la machine avec précaution. ATTENTION: L’interrupteur

VORSICHT An Netz-, Telefon- und Datenleitungen können gefährliche Spannungen anliegen. Aus Sicherheitsgründen: v Bei Gewitter an diesem

ThinkCentre Hard ware Maintenance Manual

CAUTION: Eine verbrauchte Lithiumbatterie nur durch eine Batterie mit der Teilenummer 33F8354 oder eine gleichwertige, vom Hersteller e

≥18 kg ≥32 kg ≥55 kg ACHTUNG: Arbeitsschutzrichtlinien beim Anheben der Maschine beachten. ACHTUNG: Mit dem Netzschalter an der

26 Hardware Maintenance Manual

Chapter 2. Safety information 27

1228 Hardware Maintenance Manual

PERICOLO La corrente elettrica proveniente dai cavi di alimentazione, del telefono e di comunicazione può essere pericolosa. Per evitar

ATTENZIONE: Quando si sostituisce la batteria al litio, utilizzare solo il Numero parte 33F8354 o un tipo di batteria equivalente co

≥18 kg ≥32 kg ≥55 kg ATTENZIONE: Prestare attenzione nel sollevare l’apparecchiatura. ATTENZIONE: Il pulsante di controllo dell’a

32 Hardware Maintenance Manual

12Chapter 2. Safety information 33

Note: Before using this information and the product it supports, be sure to read the information under “Notices,” on page 155. Sev

PELIGRO La corriente eléctrica procedente de cables de alimentación, teléfonos y cables de comunicación puede ser peligrosa. Para evita

PRECAUCIÓN: Cuando sustituya una batería de litio, utilice solamente una batería número de pieza 33F8354 u otra de tipo equivalente

≥18 kg ≥32 kg ≥55 kg PRECAUCIÓN: Adopte procedimientos seguros al levantar el equipo. PRECAUCIÓN: El botón de control de alime

Chapter 3. General information This chapter provides general information that applies to all machine types supported by this publicati

Specifications This section lists the physical specifications for your computer. Dimensions Width: 275 mm (10.83 in.) Height: 81

Chapter 4. General Checkout Attention The drives in the computer you are servicing might have been rearranged or the drive startup

3. Verify that the power cord is properly connected to an AC power outlet. 4. Verify that you are using a good AC power ou

Comparing the configuration and software set-up between “working and non-working” systems will often lead to problem resolution. Chapte

42 Hardware Maintenance Manual

Chapter 5. Diagnostics Diagnostic programs are used to test hardware components of your computer and report operating-system-controlled

Contents Chapter 1. About this manual . . . . .1 Important Safety Information . . . . . . . . .1 Important information about r

1. Shut down the operating system and turn off the computer. 2. Repeatedly press and release the F11 key as you turn on the

7. When prompted, insert a blank, formatted diskette into the diskette drive and continue to follow the instructions on the scree

Test results (N/A, PASSED, FAILED, ABORTED) are displayed in the field beside the test description and in the test log. See “View

The Full Erase Hard Drive provides a DOS utility that performs the following: v Performs all the steps in Quick Erase. v Provi

48 Hardware Maintenance Manual

Chapter 6. Using the Setup Utility The Setup Utility program is used to view and change the configuration settings of the computer,

v Setup Utility program and hard disk drive passwords are not case sensitive v Not be your name or your user name v Not be

Note: Selecting a startup device from the Startup Device menu does not permanently change the startup sequence. Selecting or changin

52 Hardware Maintenance Manual

Chapter 7. Symptom-to-FRU Index The Symptom-to-FRU index lists error symptoms and possible causes. The most likely cause is listed fi

iv Hardware Maintenance Manual

Diagnostic error codes Refer to the following diagnostic error codes when using the diagnostic tests. See “Running tests” on page 45

Diagnostic Error Code FRU/Action 000-038-XXX BIOS Extension failure 1. Flash the system. See “Updating (flashing) BIOS from a CD-ROM

Diagnostic Error Code FRU/Action 001-024-XXX System Addressing test failure System board 001-025-XXX System Checksum Value error 1. Flash

Diagnostic Error Code FRU/Action 001-197-XXX System test warning 1. Make sure the component that is called out is connected and/or e

Diagnostic Error Code FRU/Action 001-275-XXX System IRQ8 failure 1. Device on IRQ8 2. System board 001-276-XXX System IRQ9 failure 1.

Diagnostic Error Code FRU/Action 005-010-XXX 005-011-XXX 005-012-XXX 005-013-XXX Video Signal failure 1. Video card, if installed 2. Sys

Diagnostic Error Code FRU/Action 005-198-XXX Video test aborted 1. If a component is called out, make sure it is connected and/or e

Diagnostic Error Code FRU/Action 015-000-XXX USB port Interface Test Passed No action 015-001-XXX USB port Presence 1. Remove USB devic

Diagnostic Error Code FRU/Action 015-198-XXX USB port test aborted 1. If a component is called out, make sure it is connected and/o

Diagnostic Error Code FRU/Action 018-250-XXX PCI Card Services error 1. PCI card 2. Riser card, if installed 3. System board 020-0

Chapter 1. About this manual This manual contains service and reference information for ThinkCentre® computers listed on the cover. I

Diagnostic Error Code FRU/Action 025-027-XXX IDE interface Configuration/Setup error 1. IDE signal cable 2. Flash the system. See “U

Diagnostic Error Code FRU/Action 030-027-XXX SCSI interface Configuration/Setup error 1. SCSI signal cable 2. Flash the system. See

Diagnostic Error Code FRU/Action 035-196-XXX RAID interface test halt, error threshold exceeded 1. Press F3 to review the log file 2.

Diagnostic Error Code FRU/Action 071-197-XXX Audio port test warning 1. Make sure the component that is called out is connected and/

Diagnostic Error Code FRU/Action 080-198-XXX Game Port interface test aborted 1. If a component is called out, make sure it is conn

Diagnostic Error Code FRU/Action 086-199-XXX Mouse Port interface test failed, cause unknown 1. See “Undetermined problems” on page 78

Diagnostic Error Code FRU/Action 170-197-XXX Voltage Sensor(s) test warning 1. Make sure the component that is called out is connecte

Diagnostic Error Code FRU/Action 175-198-XXX Thermal Sensor(s) test aborted 1. If a component is called out, make sure it is connect

Diagnostic Error Code FRU/Action 215-XXX-XXX CD-ROM Drive error 1. CD-ROM Drive Cable 2. Check AC/DC power adapter voltages 3. CD-

Diagnostic Error Code FRU/Action 415-XXX-XXX Modem error Remove the Modem and re-test the system Chapter 7. Symptom-to-FRU Index 73

Important information about replacing RoHS compliant FRUs RoHS, The Restriction of Hazardous Substances in Electrical and Electronic Eq

Beep symptoms Beep symptoms are tones or a series of tones separated by pauses (intervals without sound) during POST. The following

POST error codes Each time you power-on the system, it performs a series of tests that check the operation of the system and some

POST Error Message Description/Action Press TAB to show POST screen Pressing the TAB key permits the user to toggle between the def

Miscellaneous error messages Message/Symptom FRU/Action Changing display colors Display/Monitor Computer will not power-off. See “Checking

Message/Symptom FRU/Action Non-system disk or disk error-type message with a known-good diagnostic diskette. 1. Diskette Drive 2. Sys

Chapter 8. Replacing FRUs This chapter provides step-by-step instructions for replacing major FRUs. Important Before you replace any

Locations This section provides illustrations to help locate the various connectors, controls, and components of the computer. Connector

Connectors on the rear of the computer 1 Cable lock latch 6 Microphone connector 2 AC/DC Power Adapter connector 7 Audio

Locating components This section shows the location of the various components in the computer. 1 Front Audio/USB assembly 8 M

System board locations 1 Microprocessor and heat sink 9 Modem daughter card (MDC) connector 2 Memory connectors (2) 10 Exp

Chapter 2. Safety information This chapter contains the safety information that you need to be familiar with before servicing a comp

Opening the cover Important Turn off the computer and wait 3 to 5 minutes to let the computer cool before opening the computer

Replacing the CMOS battery This procedure describes how to remove and replace the CMOS battery. If the CMOS battery fails, the date

Replacing the microprocessor This section provides instructions on how to replace the microprocessor. 1. Open the computer cover. S

6. When installing the microprocessor make sure that the small handle is in the vertical position. 7. Holding the new microproc

11. Position the heat sink on the retention module so that the four screws are aligned with the posts on the system board. Tig

Replacing the system board This section provides instructions on how to replace the system board. 1. Open the computer cover. See

Replacing a hard disk drive This section provides instructions on how to replace the hard disk drive. Important When a new hard d

7. To install the new hard disk drive into the plastic bracket 1, flex the bracket and align the pins on the bracket with t

Replacing an optical drive This section provides instructions on how to replace an optical drive. 1. Open the computer cover. See

6. Slide the new optical drive into the drive bay until it snaps into position. 7. Connect the signal and power cables to