Lenovo 3000 N500 User Manual

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Summary of Contents

Page 1 - Lenovo 3000 N500

Lenovo 3000 N500 Hard ware Maintenance Manual

Page 2

General safety Follow these rules to ensure general safety: v Observe good housekeeping in the area of the machines during and a

Page 3

2050 Antenna assembly and LCD cover For access, remove these FRUs in order: v “1010 Battery pack” on page 54 v “1090 Wireless

Page 4

Locations Front view 1 Integrated camera (for some models) 2 Touch sensor/volume control buttons 3 Status indicatorsNote: For the

Page 5 - Contents

123881211109456713143151694 Lenovo 3000 N500 Hardware Maintenance Manual

Page 6

Rear view 1 PCI Express Card slot 2 USB (Universal serial bus) connectors 3 VGA port 4 RJ-45 (Ethernet) jack 5 Security ke

Page 7 - About this manual

Parts list This section contains following lists of the service parts. v “Overall” on page 97 v “LCD FRUs” on page 101 v “Key

Page 8

Overall 12345a678b91011121314151617181920212223 Lenovo 3000 N500 97

Page 9 - Safety information

Table 34. Parts list—Overall No. FRU FRU no. RoHS ID CRU ID a - d See “Miscellaneous parts” on page 104. 1 LCD unit (see “LCD FRUs

Page 10 - General safety

Table 34. Parts list—Overall (continued) No. FRU FRU no. RoHS ID CRU ID 7 CPU assembly, Intel Core 2 Duo processor T9400 (2.53 GHz) v

Page 11 - Electrical safety

Table 34. Parts list—Overall (continued) No. FRU FRU no. RoHS ID CRU ID 14 SATA Hard disk drive assembly, 120 GB 5,400 rpm v 4233-

Page 12

LCD FRUs In Lenovo 3000 N500, there are following types of LCDs. v “15.4-in. WXGA TFT”16782345 15.4-in. WXGA TFT Table 35. Parts

Page 13 - Safety inspection guide

Electrical safety Observe the following rules when working on electrical equipment. v Find the room emergency power-off (EPO) switc

Page 14 - Grounding requirements

Table 35. Parts list—15.4-in. WXGA TFT (continued) No. FRU FRU no. RoHS ID CRU ID 4 RTC cable for camera v 4233-CTO, 32x, 33x, 34x

Page 15 - Safety information 7

Keyboard Table 36. Language P/N RoHS ID CRU ID Arabic 42T3353 42T3418 R ** Belgian 42T3350 42T3415 Canadian French (058) 42T3340 — Canad

Page 16 - Safety notice 2

Miscellaneous parts Table 37. Parts list—Miscellaneous parts FRU P/N RoHS ID CRU ID Screw kit (including nylon-coated screws): v M2 ×

Page 17 - Safety notice 3

AC adapters Table 38. Parts list—3-pin AC adapters FRU P/N RoHS ID CRU ID 3-pin (90 W, 20 V) adapter (models CTO, xxA, xxB, xxC, x

Page 18 - Safety notice 4

Power cords A Lenovo 3000 power cord for a specific country or region is usually available only in that country or region: Table

Page 19 - Safety information 11

Recovery discs Windows XP Professional DVDs For the following models, Windows XP Professional DVDs are prepared: v 4233-CTO, 24x, 25

Page 20 - Safety notice 7

Windows Vista Home Basic (32 bit) DVDs Windows Vista Home Basic (32 bit) is preinstalled as the operating system in the following

Page 21 - Safety notice 8

Windows Vista Home Premium (32 bit) DVDs Windows Vista Home Premium (32 bit) is preinstalled as the operating system in the followi

Page 22 - Laser compliance statement

Windows Vista Business (32 bit) DVDs Windows Vista Business (32 bit) is preinstalled as the operating system in the following models

Page 23 - Safety information 15

Common service tools Table 45. Parts list—Common service tools Tool P/N Screwdriver kit 95F3598 1/4″ drive spinner handle 1650840 1/4″

Page 24

v Do not touch live electrical circuits with the reflective surface of a plastic dental mirror. The surface is conductive; such

Page 25

112 Lenovo 3000 N500 Hardware Maintenance Manual

Page 26 - How to use error message

Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Len

Page 27 - Product definition

vary significantly. Some measurements may have been made on development-level systems and there is no guarantee that these measuremen

Page 29

Part Number: 45N3577 (1P) P/N: 45N3577

Page 30

Safety inspection guide The purpose of this inspection guide is to assist you in identifying potentially unsafe conditions. As each

Page 31 - General checkout

Handling devices that are sensitive to electrostatic discharge Any computer part containing transistors or integrated circuits (ICs) s

Page 32 - What to do first

Safety notices: multilingual translations The safety notices in this section are provided in English, French, German, Hebrew, Italian,

Page 33 - Checkout guide

Safety notice 2 DANGER Some standby batteries contain a small amount of nickel and cadmium. Do not disassemble a standby battery, r

Page 34 - Testing the computer

Safety notice 3 DANGER The battery pack contains small amounts of nickel. Do not disassemble it, throw it into fire or water, or

Page 35 - General checkout 27

Safety notice 4 DANGER The lithium battery can cause a fire, an explosion, or a severe burn. Do not recharge it, remove its polar

Page 36 - PC-Doctor for Windows

Safety notice 5 If the LCD breaks and the fluid from inside the LCD gets into your eyes or on your hands, immediately wash the

Page 38 - Checking the battery pack

Safety notice 6 DANGER To avoid shock, do not remove the plastic cover that protects the lower part of the inverter card. Afin d’é

Page 39 - Service Web site:

Safety notice 8 DANGER Before removing any FRU, power off the computer, unplug all power cords from electrical outlets, remove the

Page 40 - Hard-disk password

Laser compliance statement Some models of Lenovo 3000 computer are equipped from the factory with an optical storage device such as

Page 41 - Supervisor password

A CD-ROM drive, a DVD-ROM drive, or any other storage device installed may contain an embedded Class 3A or Class 3B laser diode.

Page 42 - Sleep (standby) mode

16 Lenovo 3000 N500 Hardware Maintenance Manual

Page 43 - Hibernation mode

Important service information This chapter presents following important service information: v “Strategy for replacing FRUs” – “Strat

Page 44 - Numeric error codes

v If you are instructed to replace a FRU but the replacement does not correct the problem, reinstall the original FRU before yo

Page 45 - nnnn

Strategy for replacing FRUs for CTO, CMV, and GAV Product definition Dynamic Configure To Order (CTO) This provides the ability for

Page 46 - Error messages

warranty.vm&sitestyle=lenovoSelect Warranty lookup. Input the MT and the Serial number and the list of key commodities will be re

Page 47 - No-beep symptoms

Important information about replacing RoHS compliant FRUs RoHS, The Restriction of Hazardous Substances in Electrical and Electronic E

Page 48 - LCD-related symptoms

Lenovo 3000 N500 Hard ware Maintenance Manual

Page 49 - Undetermined problems

22 Lenovo 3000 N500 Hardware Maintenance Manual

Page 50

General checkout This chapter presents following information: v “What to do first” on page 24 v “Checkout guide” on page 25 –

Page 51

What to do first When you do return a FRU, you must include the following information in the parts exchange form or parts return

Page 52

Checkout guide Use the following procedures as a guide in identifying and correcting problems with the Lenovo 3000 computer. Note: Th

Page 53 - Status indicators

Diagnostics using PC-Doctor for DOS The Lenovo 3000 computer has a test program called PC-Doctor for DOS (hereafter called PC-Doctor.

Page 54

Note: PC-Doctor menu does not mean the formal support device list. Some unsupported device names may appear in the PC-Doctor menu.

Page 55 - FRU tests

v SMBIOS Info v VESA LCD Info v Hardware Events LogUtility v Run External Tests v Surface Scan Hard Disk v Benchmark Syst

Page 56 - Fn key combinations

Power system checkout To verify a symptom, do the following: 1. Turn off the computer. 2. Remove the battery pack. 3. Connect

Page 57 - Screw notices

Perform operational charging. If the battery status indicator or icon does not turn on, remove the battery pack and let it return

Page 58 - Retaining serial numbers

Related service information This chapter presents following information: v “Restoring the factory contents by using Product Recovery

Page 59 - Lenovo 3000 N500 51

Note Before using this information and the product it supports, be sure to read the general information under “Notices” on page 113

Page 60

8. After you restart the computer, the computer prompts you for a supplemental Rescue and Recovery disc. If you have a supplemen

Page 61 - Lenovo 3000 N500 53

Supervisor password A supervisor password (SVP) protects the system information stored in the BIOS Setup Utility. The user must enter

Page 62 - 1010 Battery pack

Power management Note: Power management modes are not supported for APM operating system. To reduce power consumption, the computer h

Page 63 - 1020 Dummy cards

Hibernation mode In hibernation mode, the following occurs: v The system status, RAM, VRAM, and setup data are stored on the hard

Page 64

Symptom-to-FRU index This section contains following information: v “Numeric error codes” v “Error messages” on page 38 v “Beep s

Page 65 - Lenovo 3000 N500 57

Table 1. Numeric error codes (continued) Symptom or error FRU or action, in sequence 0232Extended RAM error— Extended RAM fails at o

Page 66 - 1040 Optical drive

Error messages Table 2. Error messages Symptom or error FRU or action, in sequence Unsupported memory. DIMM. Make sure to use suppo

Page 67 - 1050 Thermal slot cover

Beep symptoms Table 3. Beep symptoms Symptom or error FRU or action, in sequence One beep and a blank, unreadable, or flashing LCD.

Page 68 - 1060 DIMM

LCD-related symptoms Table 5. Minimum quantity of defective pixels required for LCD replacement on June 2006 or later manufactured

Page 69 - 1070 Fan assembly

Intermittent problems Intermittent system hang problems can be due to a variety of causes that have nothing to do with a hardware

Page 70

Contents About this manual . . . . . . . . . .v Safety information . . . . . . . . . .1 General safety . . . . . . .

Page 71 - 1080 Heat sink assembly

42 Lenovo 3000 N500 Hardware Maintenance Manual

Page 72

Lenovo 3000 N500 This chapter presents following product-specific service references and product-specific parts information. v “Specific

Page 73 - Lenovo 3000 N500 65

Table 7. Specifications (continued) Feature Description Standard memory v 1-GB DDR2-667 SDRAM SO-DIMM (PC2-5300) card × 1 v 2-GB D

Page 74

Status indicators The system status indicators show the status of the computer, as follows: 1234765 Table 8. Status indicators Indic

Page 75 - 1100 CPU

Table 8. Status indicators (continued) Indicator Meaning 6 Battery status Blue: The battery is charged to 95% or more of its capac

Page 76

FRU tests The following table shows the test for each FRU. Table 9. FRU tests FRU Applicable test System board 1. Diagnostics --&

Page 77 - Lenovo 3000 N500 69

Fn key combinations The following table shows the function of each combination of Fn with a function key. Table 10. Fn key combina

Page 78

FRU replacement notices This section contains notices related to removing and replacing parts. Read this section carefully before repl

Page 79 - 1130 Keyboard

Retaining serial numbers This section includes the following descriptions: v “Restoring the serial number of the system unit” v “

Page 80

When you replace the system board, you must set the UUID on the new system board as follows: 1. Install the CE Utility Diskette

Page 81 - 1140 LCD unit

iv Lenovo 3000 N500 Hardware Maintenance Manual

Page 82

Reading or writing the ECA information Information on Engineering Change Announcements (ECA) are stored in the EEPROM of the system

Page 83 - Lenovo 3000 N500 75

Removing and replacing a FRU This section presents directions and drawings for use in removing and replacing a FRU. Be sure to obs

Page 84

1010 Battery pack DANGER Table 11. Removal steps of battery pack Unlock the battery release lever 1. Holding the battery releas

Page 85 - Lenovo 3000 N500 77

1020 Dummy cards Table 12. Removal steps of dummy cards 12 12 Lenovo 3000 N500 55

Page 86

1030 Hard disk drive (HDD) slot cover and HDD For access, remove this FRU: v “1010 Battery pack” on page 54 Table 13. Removal

Page 87 - 1160 LED board R

Table 13. Removal steps of HDD slot cover and HDD (continued) 4 Lenovo 3000 N500 57

Page 88

1040 Optical drive For access, remove this FRU in order: v “1010 Battery pack” on page 54 Table 14. Removal steps of optical dri

Page 89 - Lenovo 3000 N500 81

1050 Thermal slot cover For access, remove this FRU in order: v “1010 Battery pack” on page 54 Table 15. Removal steps of therma

Page 90

1060 DIMM For access, remove these FRUs in order: v “1010 Battery pack” on page 54 v “1050 Thermal slot cover” on page 59 Tabl

Page 91 - Lenovo 3000 N500 83

1070 Fan assembly For access, remove these FRUs in order: v “1010 Battery pack” on page 54 v “1050 Thermal slot cover” on page

Page 92

About this manual This manual contains service and reference information for the following Lenovo 3000 products. Lenovo 3000 N500 MT 4

Page 93 - Lenovo 3000 N500 85

Table 17. Removal steps of fan assembly (continued) 3 62 Lenovo 3000 N500 Hardware Maintenance Manual

Page 94 - 2010 LCD front bezel

1080 Heat sink assembly For access, remove these FRUs in order: v “1010 Battery pack” on page 54 v “1050 Thermal slot cover” o

Page 95 - 2020 Inverter card

Table 18. Removal steps of heat sink assembly (continued) Attention: Do not handle the heat sink assembly roughly. Improper handling

Page 96 - 2030 Integrated camera

1090 Wireless LAN card slot cover and PCI Express Mini Card for wireless LAN For access, remove this FRU in order: v “1010 Batte

Page 97 - Lenovo 3000 N500 89

Table 19. Removal steps of Wireless LAN card slot cover and PCI Express Mini Card for wireless LAN (continued) 5 When installing: v

Page 98

1100 CPU For access, remove these FRUs in order: v “1010 Battery pack” on page 54 v “1050 Thermal slot cover” on page 59 v

Page 99 - Lenovo 3000 N500 91

1110 Keyboard cover and power board For access, remove this FRU in order: v “1010 Battery pack” on page 54Note: Power board is

Page 100

Table 21. Removal steps of keyboard cover and power board (continued) 4655 When installing: Make sure that the FPC connector is att

Page 101 - Front view

1120 Bluetooth daughter card (BDC-2.1) For access, remove these FRUs in order: v “1010 Battery pack” on page 54 v “1110 Keyboard

Page 102

1130 Keyboard For access, remove these FRUs in order: v “1010 Battery pack” on page 54 v “1110 Keyboard cover and power board”

Page 103 - Bottom view

vi Lenovo 3000 N500 Hardware Maintenance Manual

Page 104 - Parts list

Table 23. Removal steps of keyboard (continued) Lift the keyboard a little in the direction shown by arrow 2, and then detach th

Page 105 - Overall

1140 LCD unit For access, remove these FRUs in order: v “1010 Battery pack” on page 54 v “1090 Wireless LAN card slot cover a

Page 106

Table 24. Removal steps of LCD unit (continued) Peel off the tapes securing the antenna cables 2. Then release the cables from t

Page 107 - Lenovo 3000 N500 99

Table 24. Removal steps of LCD unit (continued) 88 Lenovo 3000 N500 75

Page 108

1150 Keyboard bezel and LED board L For access, remove these FRUs in order: v “1010 Battery pack” on page 54 v “1090 Wireless

Page 109 - LCD FRUs

Table 25. Removal steps of keyboard bezel and LED board L (continued) 333333 Step Screw (quantity) Color Torque 3 M2.5 × 5 mm, s

Page 110

Table 25. Removal steps of keyboard bezel and LED board L (continued) 7 89108 Step Screw (quantity) Color Torque 8 M2 × 3 mm, wa

Page 111 - Keyboard

1160 LED board R For access, remove these FRUs in order: v “1010 Battery pack” on page 54 v “1090 Wireless LAN card slot cove

Page 112 - Miscellaneous parts

1170 System board and ExpressCard slot assembly For access, remove these FRUs in order: v “1010 Battery pack” on page 54 v “10

Page 113 - AC adapters

Table 27. Removal steps of system board, PC Card/ExpressCard slots assembly (continued) 3244 When installing: Make sure that the conn

Page 114 - Power cords

Safety information This chapter presents following safety information that you need to be familiar with before you service a Lenovo

Page 115 - Recovery discs

Table 27. Removal steps of system board, PC Card/ExpressCard slots assembly (continued) 5ab bc When installing: When attaching the sys

Page 116

Table 27. Removal steps of system board, PC Card/ExpressCard slots assembly (continued) 8 Lenovo 3000 N500 83

Page 117 - Lenovo 3000 N500 109

1180 Speakers and base cover For access, remove these FRUs in order: v “1010 Battery pack” on page 54 v “1090 Wireless LAN car

Page 118

Note: Applying labels to the base coverThe new base cover FRU is shipped with a kit containing labels of several kinds. When you

Page 119 - Common service tools

2010 LCD front bezel For access, remove these FRUs in order: v “1010 Battery pack” on page 54 v “1090 Wireless LAN card slot

Page 120

2020 Inverter card For access, remove these FRUs in order: v “1010 Battery pack” on page 54 v “1090 Wireless LAN card slot cov

Page 121 - Notices

2030 Integrated camera For access, remove these FRUs in order: v “1010 Battery pack” on page 54 v “1090 Wireless LAN card slot

Page 122 - Trademarks

2040 LCD panel, LCD cable, and hinges For access, remove these FRUs in order: v “1010 Battery pack” on page 54 v “1090 Wireles

Page 123

Table 32. Removal steps of LCD panel, LCD cable, and hinges (continued) 23 554444 Step Screw (quantity) Color Torque 4 M2 × 3 mm,

Page 124 - (1P) P/N: 45N3577

Table 32. Removal steps of LCD panel, LCD cable, and hinges (continued) 67 When installing: Make sure that the LCD cable is attac

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