Lenovo E455 Technical Information

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Summary of Contents

Page 1 - HardwareMaintenanceManual

HardwareMaintenanceManualThinkPadE450,E455,andE450c

Page 2 - ©CopyrightLenovo2014,2015

–Whenworkingonadouble-insulatedorbattery-operatedsystem,useanESDcommongroundorreferencepoint.Y oucanusecoaxorconnector-outsideshellsonthesesystems.–Us

Page 3 - Contents

ElectronicemissionsnoticesForelectronicemissioninformationonClassBdigitaldevices,refertothecorrespondinginformationintheUserGuide.EUcontact:Lenovo,Ein

Page 4 - AppendixA.Notices...93

AppendixB.AbbreviationtableThefollowingtablelistsallabbreviationsusedinthismanual.AbbreviationTermBGABallGridArrayBIOSBasicInput/OutputSystemCDCompact

Page 5 - Aboutthismanual

AbbreviationTermPCHPlatformControllerHubPOSTPower-onself-testRAMRandomAccessMemoryRFRadiofrequencyRFIDRadio-frequencyidentificationRIRingindicatorRJReg

Page 7 - Chapter1.Safetyinformation

PartNumber:SP40A27160_02PrintedinChina(1P)P/N:SP40A27160_02*1PSP40A27160_02*

Page 8 - Safetyinspectionguide

DANGERDANGERDANGERDANGERDANGERChapter1.Safetyinformation5

Page 9 - Chapter1.Safetyinformation3

6HardwareMaintenanceManual

Page 10 - Groundingrequirements

PERIGOPERIGOPERIGOPERIGOChapter1.Safetyinformation7

Page 11 - Chapter1.Safetyinformation5

PERIGOPERIGOPERIGOPERIGODANGER8HardwareMaintenanceManual

Page 12 - 6HardwareMaintenanceManual

DANGERDANGERDANGERDANGERDANGERDANGERChapter1.Safetyinformation9

Page 13 - .Safetyinformation7

DANGERVORSICHTVORSICHTVORSICHTVORSICHT10HardwareMaintenanceManual

Page 14

VORSICHTVORSICHTVORSICHTVORSICHTChapter1.Safetyinformation11

Page 15 - Chapter1.Safetyinformation9

12HardwareMaintenanceManual

Page 16

Chapter1.Safetyinformation13

Page 17 - .Safetyinformation11

Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadthegeneralinformationunderAppendixA“Notices”onpage93.ThirdEdition(January2015)©Copy

Page 18 - 12HardwareMaintenanceManual

14HardwareMaintenanceManual

Page 19 - .Safetyinformation13

Chapter1.Safetyinformation15

Page 20 - 14HardwareMaintenanceManual

16HardwareMaintenanceManual

Page 21 - .Safetyinformation15

Chapter1.Safetyinformation17

Page 22 - 16HardwareMaintenanceManual

18HardwareMaintenanceManual

Page 23 - .Safetyinformation17

Chapter2.ImportantserviceinformationThischapterintroducesfollowingimportantserviceinformationthatappliestoallmachinetypessupportedbythismanual:•“Strat

Page 24 - 18HardwareMaintenanceManual

Attention:Thedrivestartupsequenceinthecomputeryouareservicingmayhavebeenchanged.Beextremelycarefulduringwriteoperationssuchascopying,saving,orformatti

Page 25 - StrategyforreplacingFRUs

code.Thecountrycodeassignedisalphabeticandrepresentsadesignatedcountryorregion(example:20AA0009UK).FRUidentificationUseLenovoeSupporttoidentifymajorFRU

Page 26 - Productdefinition

22HardwareMaintenanceManual

Page 27 - FRUidentification

Chapter3.GeneralcheckoutThischapterintroducesfollowinginformation:•“Whattodofirst”onpage23•“Checkoutguide”onpage24–“LenovoSolutionCenter”onpage24–“Quic

Page 28 - 22HardwareMaintenanceManual

ContentsAboutthismanual...iiiChapter1.Safetyinformation...1Generalsafety...1Electricalsafety...1Safetyinspectionguide

Page 29 - Chapter3.Generalcheckout

Beforecheckingproblemswiththecomputer,determinewhetherthedamageiscoveredunderthewarrantybyreferringtothefollowinglist:Thefollowingarenotcoveredunderwa

Page 30 - Quicktestprograms

Thequicktestprogramsareapplicableonthefollowingoperatingsystems:•Microsoft®Windows®8•MicrosoftWindows7•MicrosoftWindowsServer®2003•MicrosoftWindowsSer

Page 31 - Bootablediagnosticprograms

youtotestcomputermemoryandinternalstoragedevices,viewsysteminformation,andcheckandrecovertheinternalstoragedevices.Tousethebootablediagnosticprograms,

Page 32 - Powersystemcheckout

CheckingtheacpoweradapterYouareherebecausethecomputerfailsonlywhentheacpoweradapterisused.•Ifthepowerproblemoccursonlywhenthedockingstationortheportre

Page 33 - Checkingtheacpoweradapter

Checkingthecoin-cellbatteryTocheckthecoin-cellbattery,dothefollowing:1.Disconnectthebatteryconnector.See“Disconnectthebattery”onpage64.2.Removethecoin

Page 34 - Checkingthecoin-cellbattery

Chapter4.RelatedserviceinformationThischapterpresentsfollowinginformation:•“RestoringthefactorycontentsbyusingtheRecoveryDiscSet”onpage29•“Recoveryove

Page 35

3.PressF10tosavetheThinkPadSetupprogramconfigurationchanges.Followtheinstructionsonthescreentobegintherecoveryprocess.4.SelectyourlanguageandclickNext.

Page 36

CreatingandusingarecoverymediaYoucanuserecoverymediatorestoretheharddiskdriveorhybriddrivetothefactorydefaultsettings.Recoverymediaareusefulifyoutrans

Page 37

•Onanetworkdrive•Onrecordablediscs(anexternalrecordableopticaldriveisrequiredforthisoption)Afteryouhavebackedupthecontentsontheharddiskdriveorhybriddr

Page 38

theotherpartitionsintact.BecausetheRescueandRecoveryworkspaceoperatesindependentlyfromtheWindowsoperatingsystem,youcanrestorethefactorydefaultsettings

Page 39 - Creatingandusingarescuemedium

Retainingserialnumbers...60Restoringtheserialnumberofthesystemunit...60RetainingtheUUID...61Chapter9.Removingorreplacing

Page 40

3.ClicktheCreateRescueMediaicon.TheCreateRescueandRecoveryMediawindowopens.4.IntheRescueMediaarea,selectthetypeoftherescuemediumyouwanttocreate.Y ouca

Page 41 - Refreshingyourcomputer

1.Turnonyourcomputer.2.GototheC:\SWTOOLSdirectory.3.OpentheDRIVERSfolder.WithintheDRIVERSfolderareseveralsubfoldersnamedforthevariousdevicesinstalledi

Page 42

Attention:Ifyourefreshyourcomputer,theprogramsthatcamewithyourcomputerandtheprogramsthatyouinstalledfromWindowsStorewillbereinstalled,butallotherprogr

Page 43 - Creatingandusingrecoverymedia

CreatingandusingrecoverymediaYoucancreaterecoverymediaasbackupsfortheWindowsrecoveryenvironmentandtheWindowsrecoveryimage.Ifyoucannotstartthecomputer,

Page 44 - Supervisorpassword

3.Selectapreferredlanguageandthenselectapreferredkeyboardlayout.4.ClickTroubleshoottodisplaytheoptionalrecoverysolutions.5.Selectacorrespondingrecover

Page 45

Howtoremovethepower-onpasswordToremoveapower-onpassword,dothefollowing:Ifnosupervisorpasswordhasbeenset,dothefollowingtoremovethepower-onpassword:1.Tu

Page 46 - Hibernationmode

9.PressF10tosavechangesandexittheThinkPadSetupprogram.Theuserharddiskpasswordandthemasterharddiskpasswordhavebeenremoved.PowermanagementToreducepowerc

Page 47 - Symptom-to-FRUindex

•Thesystemstatus,RAM,VRAM,andsetupdataarestoredontheharddiskdrive,hybriddrive,orsolid-statedrive.•Thesystemispoweredoff.Note:Ifthecomputerentersthehib

Page 48 - Numericerrorcodes

NumericerrorcodesTable2.NumericerrorcodesSymptomorerrorFRUoraction,insequence0177BadSVPdata,stopPOSTtask—ChecksumofthesupervisorpasswordintheEEPROMisn

Page 49 - Beepsymptoms

Table2.Numericerrorcodes(continued)SymptomorerrorFRUoraction,insequence2111ReaderroronHDD1(MiniSATA)1.ReseattheMiniSATAdevice.2.ReplacetheminiSATAdevi

Page 50 - Intermittentproblems

AboutthismanualThismanualcontainsserviceandreferenceinformationforthefollowingThinkPad®products.ThinkPadE450Machinetype(MT)20DCand20DDThinkPadE455Mach

Page 51 - Undeterminedproblems

No-beepsymptomsTable5.No-beepsymptomsSymptomorerrorFRUoraction,insequenceNobeep,power-onindicatoron,LCDblank,andnoPOST.1.Ensurethateveryconnectoriscon

Page 52 - 46HardwareMaintenanceManual

2.Ifnoerrorisdetected,donotreplaceanyFRUs.3.Ifanyerrorisdetected,replacetheFRUshownbytheFRUcode.Rerunthetesttoverifythatnomoreerrorsexist.Undetermined

Page 53 - Chapter5.Statusindicators

46HardwareMaintenanceManual

Page 54 - 48HardwareMaintenanceManual

Chapter5.StatusindicatorsThischapterpresentsthestatusindicatorsthatshowthestatusofthecomputer.Note:Dependingonthemodel,theThinkPadpointingdevicemightl

Page 55 - Chapter6.Functionkeys

Table7.Statusindicators(continued)IndicatorMeaning4CamerastatusindicatorOn:Thecameraisinuse.56SystemstatusindicatorBlinkingthreetimes:Thecomputerisini

Page 56 - 50HardwareMaintenanceManual

Chapter6.FunctionkeysThefollowingtabledescribesthefunctionsoffunctionkeysandkeycombinations.Table8.FunctionkeysFunctionkeyandkeycombinationDescription

Page 57 - Chapter7.Locations

50HardwareMaintenanceManual

Page 58 - Bottomview

Chapter7.LocationsThischapterhelpsyoulocatethehardwarecomponentsonyourcomputer.Locatingcomputercontrols,connectors,andindicatorsThistopichelpsyoulocat

Page 59 - LocatingFRUsandCRUs

Bottomview124391065781Security-lockslot2Fanlouvers3AlwaysOnUSBconnector4Comboaudioconnector5Speaker6Battery7Internalstoragedrive18Speaker9WirelessLANc

Page 60 - MajorFRUs

LocatingFRUsandCRUsThistopicintroducesthefollowingserviceparts:•“MajorFRUs”onpage54•“LCDFRUs”onpage56Notes:•EachFRUisavailableforalltypesormodels,unle

Page 61 - .Locations55

ivHardwareMaintenanceManual

Page 62 - 56HardwareMaintenanceManual

MajorFRUs19201817123456789101112131516142154HardwareMaintenanceManual

Page 63 - LookingupFRUinformation

Table9.MajorFRUsNo.FRUdescriptionsSelf-serviceCRUOptionalserviceCRU1LCDunitNoNo2KeyboardNoYes3KeyboardbezelassemblyNote:Dependingonthemodel,theThinkPa

Page 64 - 58HardwareMaintenanceManual

LCDFRUsFormodelswithnon-touchpanel342165Table10.LCDFRUsNo.FRUdescriptionsSelf-serviceCRUOptionalserviceCRU1LCDbezelassemblyNoNo2Cameraandmicrophonecom

Page 65 - Screwnotices

LookingupFRUinformationFordetailedFRUinformation,includingpartnumbers,descriptions,andsubstitutionpartnumbers,goto:http://www.lenovo.com/serviceparts-

Page 66 - (Cross-section)

58HardwareMaintenanceManual

Page 67 - RetainingtheUUID

Chapter8.FRUreplacementnoticesThischapterpresentsnoticesrelatedtoremovingandreplacingparts.ReadthischaptercarefullybeforereplacinganyFRU.CRUstatementf

Page 68 - 62HardwareMaintenanceManual

180degreesmore(Cross-section)Notes:•Ensurethatyouusethecorrectscrew.Itisrecommendedtousenewscrewsforreplacements.Ifyouhaveatorquescrewdriver,tighten

Page 69 - Generalguidelines

2.Whenthelogoscreenisdisplayed,pressEsc.TheThinkPadConfigInformationUpdateUtilityinterfaceisdisplayed.3.Type1underEntertheactiondesired,thenpressEnter.

Page 70 - Disconnectthebattery

62HardwareMaintenanceManual

Page 71 - 1030Internalstoragedrive

Chapter9.RemovingorreplacingaFRUThischapterprovidesinstructionsonhowtoremoveorreplaceaFRU.CRUstatementforcustomers:Youcanresolvesomeproblemswithyourpr

Page 72 - 1040Memorymodule

Chapter1.SafetyinformationThischapterpresentsfollowingsafetyinformationthatyouneedtobefamiliarwithbeforeyouserviceaThinkPadnotebookcomputer.•“Generals

Page 73 - 1050WirelessLANcard

BeforeservicingthecomputerCarefullyreadthistopicbeforeservicingthecomputer.DisconnectthebatteryBeforereplacinganyFRU,ensurethatyouhavedisconnectedtheb

Page 74 - 1060Coin-cellbattery

Note:EnsurethatyoureattachtheconnectorcovertotheLenovoOneLinkconnectorafterfinishingtheservicing.1020DIMMdoorRemovalstepsoftheDIMMdoorLoosenthescrews1,

Page 75 - 1070Keyboard

•Beforeremovingthedrive,havetheusermakeabackupcopyofalltheinformationonitifpossible.•Neverremovethedrivewhilethesystemisoperatingorinsuspendmode.Remov

Page 76 - 1080Keyboardbezelassembly

Removalstepsofthememorymodule211Wheninstalling:Insertthenotchedendofthememorymoduleintothememoryslot.Pressthememorymoduleinfirmly,andpivotitdownwardunt

Page 77

StepScrew(quantity)ColorTorque2M2×3.5mm,flat-head,nylon-coated(1)Black0.181Nm(1.85kgf-cm)3Wheninstalling:PlugthegraycableintotheconnectorlabeledMAINor1

Page 78 - 1090Mediacardreader

1070KeyboardForaccess,removethisFRU:•“1020DIMMdoor”onpage65RemovalstepsofthekeyboardRemovethescrewsthatsecurethekeyboard.11StepScrew(quantity)ColorTor

Page 79 - 1110ThinkPad-logo-LEDcard

Pivotthekeyboardslightlyupward3untilyoucanseetheconnectorsonthebottomsideofthekeyboard.Thenturnoverthekeyboardasshown4.Note:Dependingonthemodel,theThi

Page 80

Removalstepsofthekeyboardbezelassembly222211111111StepScrew(quantity)ColorTorque1M2×7mm,flat-head,nylon-coated(8)Black0.181Nm(1.85kgf-cm)2M2×5mm,flat-he

Page 81

54Note:Dependingonthemodel,theThinkPadpointingdevicemightlookdifferentfromthefollowingillustration.6667666661090MediacardreaderForaccess,removetheseFR

Page 82

Removalstepsofthemediacardreader12StepScrew(quantity)ColorTorque1M2×3.5mm,flat-head,nylon-coated(1)Black0.181Nm(1.85kgf-cm)1100USB/audiocardForaccess,r

Page 83

•Findtheroomemergencypower-off(EPO)switch,disconnectingswitch,orelectricaloutlet.Ifanelectricalaccidentoccurs,youcanthenoperatetheswitchorunplugthepow

Page 84 - 78HardwareMaintenanceManual

•“1020DIMMdoor”onpage65•“1070Keyboard”onpage69•“1080Keyboardbezelassembly”onpage70RemovalstepoftheThinkPad-logo-LEDcard121120Systemboard,dc-insupportb

Page 85 - .RemovingorreplacingaFRU79

•Becarefulnottodropthesystemboardonabenchtopthathasahardsurface,suchasmetal,wood,orcomposite.•Avoidroughhandlingofanykind.•Ateverypointintheprocess,be

Page 86

FormodelswithanintegratedthermalmoduleaMicroprocessoraThinkPadE455FormodelswithadiscretethermalmoduleaMicroprocessorbVideoGraphicArraycard(VGA)cFusion

Page 87 - 1130Batterypack

FormodelswithanintegratedthermalmoduleaMicroprocessorcFusionControllerHub(FCH)acChapter9.RemovingorreplacingaFRU77

Page 88 - (1.85kgf-cm)

RemovalstepsofthesystemboardDisconnecttheconnectorsattachedtothesystemboard.541326Removethescrewsthatsecurethesystemboardandthedc-insupportbracket.The

Page 89 - 1140Speakerassembly

Loosenthescrews.10Removethesystemboardtogetherwiththethermalfanassembly.11Chapter9.RemovingorreplacingaFRU79

Page 90 - 1150LCDunit

Turnoverthesystemboard.Thethermalfanassemblyisontheothersideofthesystemboard.Thenloosenthescrewsinthealphabeticalorderasshown.1e1a1b1c 1g1f1dRemovethe

Page 91 - (3kgf-cm)

ba•Donottouchthethermalgrease.•Donotpress,touch,orrotatethefanimpeller.•Donottouchthefaninlethole.•Donottwistorpullthecableofthethermalfanassembly.•Do

Page 92 - Black0.181Nm

TheLenovoSolutionCenterprogramprovidesanautomaticbatterydiagnostictestthatdeterminesifthebatterypackisdefective.AbatterypackFRUshouldnotbereplacedunle

Page 93

1140SpeakerassemblyForaccess,removetheseFRUsinorder:•“1010LenovoOneLinkconnectorcover”onpage64•“1020DIMMdoor”onpage65•“1030Internalstoragedrive”onpage

Page 94 - 2010LCDbezelassembly

Considertheseconditionsandthesafetyhazardstheypresent:•Electricalhazards,especiallyprimarypower(primaryvoltageontheframecancauseseriousorfatalelectric

Page 95 - 2030Hingekit

StepScrew(quantity)ColorTorque2M2×2.5mm,big-head,nylon-coated(4)Black0.181Nm(1.85kgf-cm)Removethespeakerassembly.33Wheninstalling:Ensurethatthecablesa

Page 96

RemovalstepsoftheLCDunit1111StepScrew(quantity)ColorTorque1M2.5×5mm,flat-head,nylon-coated(4)Black0.249Nm(3kgf-cm)221160Hingesupportbracket,wirelessLAN

Page 97

•“1080Keyboardbezelassembly”onpage70•“1090Mediacardreader”onpage72•“1100USB/audiocard”onpage73•“1110ThinkPad-logo-LEDcard”onpage73•“1120Systemboard,dc

Page 98 - 92HardwareMaintenanceManual

RemovethewirelessLANantennasassemblyfromthebasecoverassembly.AntennalocationsaWirelessLANauxiliaryantenna(black)bWirelessLANmainantenna(gray)5b5aAtten

Page 99 - AppendixA.Notices

•Providealettertothecustomerstatingwhatthelabelwasoriginallyonthecomputerandwhatthepartnumber,serialnumber,andproductkeywereonthelabel.Whenyoureplacet

Page 100 - Trademarks

2020LCDmoduleForaccess,removetheseFRUsinorder:•“1150LCDunit”onpage84•“2010LCDbezelassembly”onpage88RemovalstepsoftheLCDmodule11112StepScrew(quantity)C

Page 101 - AppendixB.Abbreviationtable

Removalstepsofthehingekit1122222222StepScrew(quantity)ColorTorque1M2×3.5mm,flat-head,nylon-coated(2)Black0.181Nm(1.85kgf-cm)2M2.5×3.5mm,flat-head,nylon-

Page 102 - 96HardwareMaintenanceManual

Removalstepsoftheintegratedcameraandmicrophonecombocard21Wheninstalling:Ensurethattheconnectorisattachedfirmly.2050LCDcableassemblyandLCDrearcoverassem

Page 103

92HardwareMaintenanceManual

Page 104 - *1PSP40A27160_02*

AppendixA.NoticesLenovomaynotoffertheproducts,services,orfeaturesdiscussedinthisdocumentinallcountries.ConsultyourlocalLenovorepresentativeforinformat

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