Lenovo E540 User's Guide Page 169

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ReplacementoruseofpartsnotmanufacturedfororbyLenovoornonwarrantedparts
Note:Allwarrantedpartscontaina7-characteror10-characteridentificationintheformatFRUXXXXXXX
orFRUXXXXXXXXXX.
Identificationofsoftwareproblemsources
ConfigurationofUEFIBIOSaspartofaninstallationorupgrade
Changes,modifications,orupgradestodevicedrivers
Installationandmaintenanceofnetworkoperatingsystems(NOS)
Installationandmaintenanceofapplicationprograms
ForthetermsandconditionsoftheLenovoLimitedWarrantythatappliestoyourLenovohardwareproduct,
see“Warrantyinformation”intheSafety,Warranty,andSetupGuidethatcomeswithyourcomputer.
Ifpossible,benearyourcomputerwhenyoumakeyourcallincasethetechnicalassistancerepresentative
needstohelpyouresolveacomputerproblem.Ensurethatyouhavedownloadedthemostcurrentdrivers
andsystemupdates,rundiagnostics,andrecordedinformationbeforeyoucall.Whencallingfortechnical
assistance,havethefollowinginformationavailable:
Machinetypeandmodel
Serialnumbersofyourcomputer,monitor,andothercomponents,oryourproofofpurchase
Descriptionoftheproblem
Exactwordingofanyerrormessages
Hardwareandsoftwareconfigurationinformationforyoursystem
Telephonenumbers
ForalistoftheLenovoSupportphonenumbersforyourcountryorregion,goto
http://www.lenovo.com/support/phoneorrefertotheSafety,Warranty,andSetupGuidethatcomeswith
yourcomputer.
Note:Phonenumbersaresubjecttochangewithoutnotice.Thelatestphonenumbersareavailableat
http://www.lenovo.com/support/phone.Ifthenumberforyourcountryorregionisnotprovided,contact
yourLenovoresellerorLenovomarketingrepresentative.
Purchasingadditionalservices
Duringandafterthewarrantyperiod,youcanpurchaseadditionalservices,suchassupportforLenovo
andnon-Lenovohardware,operatingsystems,andapplicationprograms;networksetupandconfiguration
services;upgradedorextendedhardwarerepairservices;andcustominstallationsservices.Service
availabilityandservicenamemightvarybycountry.
Formoreinformationabouttheseservices,goto:
http://www.lenovo.com/accessories/services/index.html
Chapter11.Gettingsupport153
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