Lenovo G500 Specifications download pdf (Page 29)

Related service information

7. When all of the data has been copied from the last disc in the set, remove the

disc and restart the computer.

8. When the recovery process is complete, the Welcome to the Microsoft

Windows screen is displayed. Follow the instructions on the screen to

complete the Windows setup.

As many as three passwords may be needed for any Lenovo computer: the

power-on password (POP), the hard disk password (HDP), and the supervisor

password (SVP).

If any of these passwords has been set, a prompt for it appears on the screen

whenever the computer is turned on. The computer does not start until the

password is entered.

Exception: If only an SVP is installed, the password prompt does not appear

when the operating system is booted.

Power-on password

A power-on password (POP) protects the system from being powered on by an

unauthorized person. The password must be entered before an operating system

can be booted.

Hard-disk password

There are two hard-disk passwords (HDPs):

+ User HDP - for the user

+ Master HDP - for the system administrator, who can use it to get access to the

hard disk drive even if the user has changed the user HDP

Attention: If the user HDP has been forgotten, check whether a master HDP has

been set. If it has, it can be used for access to the hard disk drive. If no master

HDP is available, neither Lenovo nor Lenovo authorized service technicians

provide any services to reset either the user or the master HDP, or to recover data

from the hard disk drive. The hard disk drive can be replaced for a scheduled fee.

Supervisor password

A supervisor password (SVP) protects the system information stored in the BIOS

Setup Utility. The user must enter the SVP in order to get access to the BIOS

Setup Utility and change the system configuration.

Attention: If the SVP has been forgotten and cannot be made available to the

servicer, there is no service procedure to reset the password. The system board

must be replaced for a scheduled fee.

Note: The remainder of the recovery process is fully automated and no

action is required by you. The computer will restart into the Windows

desktop several times and you might experience periods when no activity is

apparent on the screen for several minutes at a time. This is normal.

Passwords

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Lenovo G500 Specifications Page 29