Lenovo G550 Notebook User Manual Page 45
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- Table of contents
- TROUBLESHOOTING
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Appendix A. Getting help and service
If you need help, service, technical assistance, or just want more information about Lenovo
computers, you will find a wide variety of sources available from Lenovo to assist you. This
section contains information about where to go for additional information about Lenovo
computers, what to do if you experience a problem with your computer, and whom to call for
service should it be necessary.
Microsoft Service Packs are the latest software source for Windows product updates. They are
available by means of a Web download (connection charges may apply) or from a disc. For more
specific information and links, go to the Microsoft Web site at http://www.microsoft.com
.
Lenovo offers Up and Running technical assistance with installation of, or questions related to,
Service Packs for your Lenovo-preinstalled Microsoft Windows product.
Getting help on the Web - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
The Lenovo Web site on the World Wide Web has up-to-date information about Lenovo
computers and support. The address for the Lenovo home page is
http://consumersupport.lenovo.com
.
You can find support information for your Lenovo computer at
http://consumersupport.lenovo.com
. Research this Web site to learn how to solve problems,
find new ways to use your computer, and learn about options that can make working with your
Lenovo computer even easier.
Calling the customer support center
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
If you have tried to correct the problem yourself and still need help, during the warranty period,
you can get help and information by telephone through the customer support center. The
following services are available during the warranty period:
• Problem determination - Trained personnel are available to assist you with determining if you
have a hardware problem and deciding what action is necessary to fix the problem.
• Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware
under warranty, trained service personnel are available to provide the applicable level of
service.
• Engineering change management - Occasionally, there might be changes that are required
after a product has been sold. Lenovo or your reseller, if authorized by Lenovo, will make
selected Engineering Changes (ECs) available that apply to your hardware.
The following items are not covered:
• Replacement or use of parts not manufactured for or by Lenovo or non warranted parts
• Identification of software problem sources
• Configuration of BIOS as part of an installation or upgrade
• Changes, modifications, or upgrades to device drivers
• Installation and maintenance of network operating systems (NOS)
• Installation and maintenance of application programs
Lenovo G450-550 UG V2.0_en.book Page 37 Wednesday, September 2, 2009 9:29 AM
- User Guide V2.0 1
- G450/G550 1
- actual product 2
- Respective Users 3
- Contents 5
- Important safety information 6
- Lenovo G450 10
- AC power adapter 13
- USB port 13
- Optical drive 13
- Lenovo G550 14
- Read the manuals 17
- Connect to the power 17
- Turn on the computer 17
- Shutting down your computer 18
- Checking battery status 19
- Charging the battery 19
- Removing the battery pack 19
- Handling the battery 20
- Numeric keypad 21
- Function key combinations 22
- Using VeriFace™ 25
- Using passwords 25
- Inserting a memory card 26
- Removing a memory card 26
- Bluetooth Settings Î Share 28
- Hardware connection: 29
- Software configuration 29
- Introduction 31
- Chapter 5. Troubleshooting 32
- Sleep or hibernation problems 35
- Computer screen problems 35
- Other problems 37
- To replace the battery 38
- For outdoor use 49
- Data safety 50
- Other important tips 50
- Ergonomic information 51
- What if you are traveling? 51
- Questions about vision? 51
- What this warranty covers 54
- Use of personal information 56
- Limitation of liability 56
- Dispute resolution 57
- Other rights 57
- Lenovo Turkey address 58
- 2 On-site Service 59
- 3 Courier or Depot Service 59
- 5 Product Exchange Service 60
- Appendix E. Notices 62
- Wireless interoperability 65
- Korea Class B 70
- General recycling statement 70
- Electronic emission notices 77
- Tested To Comply 78
- With FCC Standards 78
- For model: 512AN_MMW 81
- For model: 533AN_MMW 82
- For model: BCM94312MCG 83
- For model: BCM92046 84
- Notice for users in Morocco 91
- Notice for users in Brazil 92
- Notice for users in UAE 97
- Notice for users in India 98
- ESD-0803606C 99
- Type Accepted 100
- ESD-0803608C 100
- Notice for users in Taiwan 101
- Lenovo G550 • 20023, 2958 104
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