Lenovo IdeaPad S100c Notebook User Manual download pdf (Page 38)

Chapter 5. Troubleshooting

OneKey Rescue system problems

Backup cannot be made. • You are not currently using a Windows operating

system.

• There is not enough space to store the backed up

data. You will need to free more hard disk space on

your system partition (C drive).

Fail to restore system

partition to factory default.

• The system partition, such as the partition size or the

drive capacity of C, has been modified.

Other problems

Your computer does not

respond.

• To turn off your computer, press and hold the power

button for 4 seconds or more. If the computer still

does not respond, remove the AC adapter and the

battery.

• Your computer might lock when it enters sleep mode

during a communication operation. Disable the sleep

timer when you are working on the network.

The computer does not

start from a device you

want.

• See the Boot menu of the BIOS setup utility. Make

sure that the Boot priority order in the BIOS setup

utility is set so that the computer starts from the

device you want.

• Also make sure that the device from which the

computer starts is enabled. In the Boot menu in the

BIOS setup utility, make sure that the device is

included in the Boot priority order list.

• Press F12 when the Lenovo logo appears on the

screen while the computer is starting up to select the

device you want the computer starts from.

The connected external

device does not work.

• Do not connect or disconnect any external device

cables other than USB while the computer power is

on; otherwise, you might damage your computer.

• When using a high power consumption external

devices such as an external USB optical disk drive,

use external device power adapter. Otherwise, the

device may not be recognized, or system shut down

may result.

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Lenovo IdeaPad S100c Notebook User Manual Page 38

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