Lenovo W540 User's Guide Page 161

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Solution:Yourcomputersupportsanenhancedpasswordalgorithm.Computersolderthanyoursmight
notsupportsuchasecurityfunction.
Asolid-statedriveproblem
Problem:WhenyoucompressfilesorfoldersbyuseofthedatacompressionfunctioninWindows,and
thendecompressthem,theprocessofwritingtoorreadingfromthefilesorfoldersisslow.
Solution:ApplythediskdefragmentationtoolinWindowsforfasteraccesstothedata.
Opticaldriveproblems
Problem:Theopticaldrive,suchasaCD,DVD,orCD-RWdrive,doesnotwork.
Solution:MakesurethatthecomputeristurnedonandaCD,DVD,orCD-RWisproperlyloadedonthe
centerpivotofthedrive.(Youshouldhearaclick.)
Makesurethatthedriveconnectorisfirmlyconnectedtothecomputer.Ifyouuseanoptionthathasabay
forinstallingthedrive,makesurethattheoptionisfirmlyconnectedtothecomputerandworksproperly.
Makesurethatthedrivetrayisfirmlyclosed.
Makesurethatthedevicedriversarecorrectlyinstalled.
Problem:YouhearanoisefromthedrivewhentheCD,DVD,orCD-RWdiscisspinning.
Solution:Ifthediscisnotcorrectlyloadedonthecenterpivotofthedrive,itmightrubagainstthedrive
coverandmakeanoise.Makesurethatthediscisloadedcorrectlyinthedrive.
Problem:Thetraydoesnotopenevenifyoupresstheejectbutton.
Solution:Whenyourcomputerisnotturnedon,pressingtheejectbuttondoesnotcausethedrivetray
toopen.Makesurethatthecomputeristurnedonandthatthedriveconnectorisfirmlyconnected
tothecomputer.
Ifthetraystilldoesnotopen,makesurethatthecomputerisrunning,andinserttheendofastraightened
paperclipintotheemergencyejecthole.Thetraywillopen.
Problem:Anopticalmedium,suchasaCD,DVD,orCD-RWdisccannotberead.
Solution:MakesurethattheCD,DVD,orCD-RWdiscisnotdirty.Ifitis,cleanitwithacleanerkit.
TestanotherCD,DVD,orCD-RWdisc.Ifthecomputercanreadtheotherdisc,thefirstdiscmightbe
defective.
Makesurethatthediscisloadedonthecenterpivotofthedrivewiththelabelsideup.(Youshould
hearaclick.)
Makesurethatthediscisinoneofthefollowingformats:
MusicCD
CD-ROMorCD-ROMXA
MultisessionphotoCD
VideoCD
DVD-ROM(DVD-video)
Problem:ThecomputercannotplayaCD,orthesoundqualityisnotgood.
Solution:Ensurethatthediscmeetsthestandardsforyourcountry.Usually,adiscthatmeetsthelocal
standardsismarkedwithaCDlogoonthelabel.Ifyouuseadiscthatdoesnotmeetthesestandards,we
cannotguaranteethatitwillplay,orthat,ifitdoesplay,thesoundqualitywillbegood.
Chapter10.Troubleshootingcomputerproblems145
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