Lenovo Yoga 11e User's Guide Page 139

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Engineeringchangemanagement-Occasionally,theremightbechangesthatarerequiredafteraproduct
hasbeensold.Lenovooryourreseller,ifauthorizedbyLenovo,willmakeselectedEngineeringChanges
(ECs)thatapplytoyourhardwareavailable.
Thefollowingitemsarenotcovered:
ReplacementoruseofpartsnotmanufacturedfororbyLenovoornon-warrantedparts
Note:Allwarrantedpartscontaina7-characteridentificationintheformatFRUXXXXXXX.
Identificationofsoftwareproblemsources
ConfigurationofUEFIBIOSaspartofaninstallationorupgrade
Changes,modifications,orupgradestodevicedrivers
Installationandmaintenanceofnetworkoperatingsystems(NOS)
Installationandmaintenanceofprograms
ForthetermsandconditionsoftheLenovoLimitedWarrantythatappliestoyourLenovohardwareproduct,
see“Warrantyinformation”intheSafety,Warranty,andSetupGuidethatcomeswithyourcomputer.
Ifpossible,benearyourcomputerwhenyoumakeyourcallincasethetechnicalassistancerepresentative
needstohelpyouresolveacomputerproblem.Ensurethatyouhavedownloadedthemostcurrentdrivers
andsystemupdates,rundiagnostics,andrecordedinformationbeforeyoucall.Whencallingfortechnical
assistance,havethefollowinginformationavailable:
Machinetypeandmodel
Serialnumbersofyourcomputer,monitor,andothercomponents,oryourproofofpurchase
Descriptionoftheproblem
Exactwordingofanyerrormessages
Hardwareandsoftwareconfigurationinformationforyoursystem
Telephonenumbers
ForalistoftheLenovoSupportphonenumbersforyourcountryorregion,goto
http://www.lenovo.com/support/phoneorrefertotheSafety,Warranty,andSetupGuidethatcomeswith
yourcomputer.
Note:Phonenumbersaresubjecttochangewithoutnotice.Thelatestphonenumbersareavailableat
http://www.lenovo.com/support/phone.Ifthenumberforyourcountryorregionisnotprovided,contact
yourLenovoresellerorLenovomarketingrepresentative.
FindingThinkPadoptions
Ifyouwanttoexpandthecapabilitiesofyourcomputer,Lenovohasanumberofhardwareaccessories
andupgradestomeetyourneeds.Optionsincludememorymodules,storagedevices,networkcards,port
replicatorsordockingstations,batteries,poweradapters,printers,scanners,keyboards,mice,andmore.
YoucanshopatLenovo24hoursaday,7daysaweekdirectlyovertheWorldWideWeb.Allyouneedisan
Internetconnectionandacreditcard.
ToshopatLenovo,goto:
http://www.lenovo.com/essentials
Purchasingadditionalservices
Duringandafterthewarrantyperiod,youcanpurchaseadditionalservices,suchassupportforLenovo
andnon-Lenovohardware,operatingsystems,andapplicationprograms;networksetupandconfiguration
Chapter10.Gettingsupport123
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