Lenovo Yoga 11e User's Guide Page 102

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Theacpoweradapterisconnectedtothecomputerandthepowercordisconnectedtoaworking
electricaloutlet.
Thecomputeristurnedon.(Pressthepowerbuttonagainforconfirmation.)
Thebrightnesslevelofthescreenisappropriatelyset.
Ifapower-onpasswordisset,pressanykeytodisplaythepromptforthepower-onpasswordand
thentypethecorrectpasswordandpressEnter.
Iftheseitemsarecorrectlyset,andthescreenremainsblank,havethecomputerserviced.
Problem:WhenIturnonthecomputer,onlyawhitepointerisdisplayedonablankscreen.
Solution:Ifyouhavemodifiedapartitiononyourharddiskdriveorsolid-statedrivebyusingpartition
software,informationaboutthatpartition,orthemasterbootrecordmighthavebeendestroyed.
Dothefollowingtotrytosolvetheproblem:
1.Turnoffthecomputer,andthenturnitonagain.
2.Ifyoustillseeonlythepointeronthescreen,dothefollowing:
Ifyouhaveusedthepartitionsoftware,examinethepartitionontheharddiskdriveorsolid-state
drivebyusingthesoftware,andrecoverthepartitionifrequired.
Usetherecoverysolutionstorestorethesystemtothefactorydefaultstate.
Iftheproblempersists,havethecomputerserviced.
Problem:Myscreengoesblankwhilethecomputerison.
Solution:Yourscreensaverorpowermanagementmighthavebeenenabled.Doeitherofthefollowing:
Touchthetouchpadorpressakeytoexitthescreensaver.
Pressthepowerbuttontoresumethecomputerfromsleeporhibernation.
Externalmonitorproblems
Problem:Theexternalmonitorisblank.
Solution:Tobringuptheimage,pressthedisplay-modeswitchingkeyandselectthedesired
monitor.Iftheproblempersists,dothefollowing:
1.Connecttheexternalmonitortoanothercomputertomakesurethatitworks.
2.Reconnecttheexternalmonitortoyourcomputer.
3.Refertothemanualshippedwiththeexternalmonitortochecktheresolutionsandrefreshratesthat
aresupported.
Iftheexternalmonitorsupportsthesameresolutionasthecomputerdisplayorahigherresolution,
viewoutputontheexternalmonitororonboththeexternalmonitorandthecomputerdisplay.
Iftheexternalmonitorsupportsalowerresolutionthanthecomputerdisplay,viewoutputonthe
externalmonitoronly.(Ifyouviewoutputonboththecomputerdisplayandtheexternalmonitor,
theexternalmonitorscreenwillbeblankordistorted.)
Problem:Youcannotsetahigherresolutionthanthepresentoneonyourexternalmonitor.
Solution:Ensurethatthemonitorinformationiscorrect.Dothefollowing:
1.Right-clickanywhereonthedesktop,andclickScreenresolution.
Note:Ifyourcomputercannotdetecttheexternalmonitor,clicktheDetectbutton.
2.Clicktheiconforthedesiredmonitor(theMonitor-2iconisfortheexternalmonitor).
3.ClickAdvancedSettings.
86UserGuide
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