Lenovo Z61t User Manual

ThinkPad® Z61Service and Troubleshooting Gui de Includes: v Introduction to other sources of information v Important tips for t

Finding information with the ThinkVantage button The blue ThinkVantage button can help you in many situations when your computer i

Chapter 2. Caring for your ThinkPad computer Though your computer is designed to function reliably in normal work environments, you

v Do not drop, bump, scratch, twist, hit, vibrate, push, or place heavy objects on your computer, display, or external devices. v

v Your computer might have both an Ethernet connector and a modem connector. If so, be sure to connect your communication cable

4. Wipe the cover with the sponge, using a circular motion and taking care not to let any excess liquid drip. 5. Wipe the su

If you notice any of the following conditions, gently clean the surface of the reader with a dry, soft, lint-free cloth: v The

Caring for your ThinkPad computer 8 ThinkPad® Z61 Service and Troubleshooting Guide

Chapter 3. Solving computer problems Frequently asked questions . . . . . . .10 Diagnosing problems . . . . . . . . .11 Diagn

Frequently asked questions This section lists frequently asked questions and tells where you can find detailed answers. For details a

Diagnosing problems If you have a problem with your computer, you can test it by using PC-Doctor® for Windows. To run PC-Doctor for

When preparing to contact the Customer Support Center, be sure to print the test log so that you can rapidly provide information

Message: 0176: System Security - The System has been tampered with. Solution: This message is displayed if you remove the Security

Message: 01C9: More than one Ethernet devices are found. Remove one of them. Press <Esc> to continue. Solution: Your ThinkPad

Message: 0280: Previous boot incomplete Solution: Your computer was previously unable to complete the boot process. Turn the computer

Message: 2100: Initialization error on HDD0 (Main hard disk drive), 2102: Initialization error on HDD1 (Ultrabay hard disk drive), 2

If one of the following error code messages is displayed on the screen, have the computer serviced: 0175: Bad CRC1, stop POST tas

Problem: When I turn on the machine, nothing appears on the screen, but I hear two or more beeps. Solution: Make sure that the m

Keyboard problems Problem: All or some of the keys on the keyboard do not work. Solution: v If the problem occurred immediately

Standby or hibernation problems Problem: The computer enters standby mode immediately after Power-on self-test (POST) (the standby ind

Problem: The computer enters standby mode unexpectedly. Solution: If the processor overheats, the computer automatically enters standby

ThinkPad® Z61Service and Troubleshooting Gui de

Problem: Missing, discolored, or bright dots appear on the screen every time you turn on your computer. Solution: This is an intrin

A Hard disk drive problem Problem: The hard disk drive does not work. Solution: In the startup menu in BIOS Setup Utility, make

Problem: The computer does not turn off with the power switch. Solution: If the standby indicator is on and you are working under

7. Change the items you wish to change. To change the value of an item, use the F5 or F6 key. If the item has a submenu, y

Starting BIOS Setup Utility 26 ThinkPad® Z61 Service and Troubleshooting Guide

Chapter 4. Recovery options Using Rescue and Recovery If Windows is not running properly, use the Rescue and Recovery workspace to h

Notes: 1. If the optical drive is not attached to your ThinkPad computer during recovery, DVD software and CD-recording software

Chapter 5. Upgrading and replacing devices Replacing the battery Important Read Safety and Warranty Guide before replacing the batter

Upgrading the hard disk drive Important Read Safety and Warranty Guide before replacing the hard disk drive. You can increase the

4. ThinkPad Z61t Remove the screw that secures the hard disk drive cover; then remove the cover. ThinkPad Z61m, Z61p or Z61e Rem

Note Before using this information and the product it supports, be sure to read the following: v Safety and Warranty Guide includ

Lift up the hard disk cover and remove it.3 5. Remove the hard disk by pulling out the tab. ThinkPad Z61t Upgrading the h

ThinkPad Z61m, Z61p or Z61e 6. Detach the side rubber rails from the hard disk drive. 7. Attach the side rubber rails

(DRAM) unbuffered small outline dual inline memory module (SO-DIMM), available as an option, in the memory slot of your computer. S

6. Turn the computer over again, and open the computer display. Pick the palm rest off the computer as shown in the drawing be

9. With the notched end of the SO-DIMM toward the contact edge side of the socket, firmly insert the SO-DIMM into the socket a

11. Align the front side of the palm rest with the front edge of the system 1, then put down the palm rest to replace it

4. Click Yes. The computer restarts, and the BIOS Setup Utility screen opens. The “Installed memory” item shows the total amount

Chapter 6. Getting help and service Getting help and service If you need help, service, technical assistance, or just want more inf

v Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel

operation, visit the Support Web site at www.lenovo.com/support/phone. If the number for your country or region is not listed, cont

Contents Read first . . . . . . . . . . . . .v Chapter 1. Finding information . . . . .1 This guide and other publications

42 ThinkPad® Z61 Service and Troubleshooting Guide

Appendix A. Warranty information Warranty Information This Appendix provides information regarding the warranty period and type of warra

Machine Type Country or Region of Purchase Warranty period Types of Warranty Service 9448 US, Canada, Mexico, Brazil Parts and Labor -

charges may apply outside your Service Provider’s normal service area, contact your local Service Provider representative or your res

This type of Warranty Service is a combination of Type 1 and Type 3 (see above). 7. CRU and Customer Carry-In or Mail-In Servic

Country or Region Telephone Number China (Hong Kong S.A.R.) ThinkPad (Technical enquiry hotline): 852-2516-3939 ThinkPad Service Center:

Country or Region Telephone Number Indonesia 800-140-3555 (English) 62-21-251-2955 (Bahasa, Indonesian) Ireland Up and running support: 0

Country or Region Telephone Number Romania +4-021-224-4015 Russian Federation +7-495-940-2000 (Russian) Singapore 1800-3172-888 (English, B

50 ThinkPad® Z61 Service and Troubleshooting Guide

Appendix B. Customer Replaceable Units (CRUs) For your ThinkPad computer, the following parts are designated Customer Replaceable Unit

iv ThinkPad® Z61 Service and Troubleshooting Guide

If you are unable to access these instructions or if you have difficulty replacing a CRU, you can use either of the following ad

Appendix C. Features and Specifications For details about each part and its function of your computer, see the About your computer

Interface v Stereo headphone jack v Microphone jack v Video-out connector (S-Video) v 3 Universal Serial Bus (USB) connectors v

v Temperature – At altitudes up to 2438 m (8000 ft) - Operating with no optical disc in the drive: 5° to 35°C (41° to 95°

Specifications 56 ThinkPad® Z61 Service and Troubleshooting Guide

Appendix D. Notices Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Con

indemnity under the intellectual property rights of Lenovo or third parties. All information contained in this document was obtained

television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the i

for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the product, including the fit

IBM Lotus Software Offer About the offer: As a qualifying ThinkPad computer customer, you are receiving a single, limited license fo

Read first Avoid leaving the base of your computer, or any other part that becomes hot during operation, in contact with your

International Program License Agreement:The software licensed to you under this offer does not include software upgrades or technical

–In Asia Pacific Countries: Via the Internet: http://smartsuite.modusmedia.com Mail address: IBM - Lotus Notes and SmartSuite Pr

Intel, Pentium, and Intel SpeedStep are trademarks of Intel Corporation in the United States and/or other countries. (For a complete

Index Bbatteryproblems 22 replacing 29 BIOS Setup Utility 24 Ccarrying the computer 4 cleaning the computer 9 computer screen 21 configur

66 ThinkPad® Z61 Service and Troubleshooting Guide

Part Number: 42T7750 Printed in China (1P) P/N: 42T7750

Do not drop, bump, scratch, twist, hit, vibrate, push or place heavy objects on your computer, display, or external devices. Us

Chapter 1. Finding information This guide and other publications Setup Instructions helps you to unpack your ThinkPad computer and get