Lenovo E31 User's Guide

ThinkStationUserGuideMachineTypes:2551,2552,2553,2554,and2555

Foryoursafetyandtomaintainoptimumcomputerperformance,alwaysfollowthesebasicprecautionswithyourdesktopcomputer:•Keepthecoverclosedwheneverthecomputeris

•Verifythattheaudiodevicedriversarecorrectlyinstalled.SeeMicrosoftWindowshelpsystemformoreinformation.Iftheseactionsdonotcorrecttheproblem,runtheLenov

•IfyouhavemultipleCDorDVDdrivesinstalled(oracombinationofCDandDVDdrives),tryinsertingthediscintotheotherdrive.Insomecases,onlyoneofthedrivesisconnecte

Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnicalassistance,seeChapter12“Gettinginformation,help,andservice”on

IntermittentproblemsSymptom:Aproblemoccursonlyoccasionallyandisdifculttorepeat.Actions:•Verifythatallcablesandcordsaresecurelyconnectedtothecomputera

mouse,serial,orUSBconnector.SomekeyboardshaveintegratedUSBconnectorsthatcanbeusedforaUSBmouseorpointingdevice.•Verifythatthedevicedriversforthemouseor

•“Themonitorworkswhenyouturnonthecomputer,butgoesblankwhenyoustartsomeapplicationprograms”onpage93•“Theimageappearstobeickering”onpage93•“Theimageisd

2.Adjusttheplacementofthemonitorandotherdevicessothattheyareatleast305mm(12inches)apart.3.Turnonthemonitor.•Youcanresettherefreshratethroughyouroperat

•Thecableisinstalledproperly.ThenetworkcablemustbesecurelyconnectedtoboththeEthernetconnectorofyourcomputerandtheRJ45connectorofthehub.Themaximumallow

Actions:•Tryanothercable.•Makesurethatthelinkpartnerissettoauto-negotiate.•Makesurethattheswitchis802.3ab-compliant(gigabitovercopper).AwirelessLANpro

PIMitemssentfromtheWindows7operatingsystemcannotbereceivedcorrectlySymptom:PersonalInformationManager(PIM)itemssentfromtheWindows7operatingsystemcanno

LasercompliancestatementCAUTION:Whenlaserproducts(suchasCD-ROMs,DVDdrives,beropticdevices,ortransmitters)areinstalled,notethefollowing:•Donotremoveth

PerformanceandlockupproblemsPoorperformanceandlockupproblemscanbearesultofanyofthefollowing:•“Insufcientfreeharddiskdrivespace”onpage98•“Excessivenum

Action:RuntheWindowsDiskDefragmenterprogram.Note:Dependingonthesizeoftheharddiskdriveandamountofdatacurrentlystoredontheharddiskdrive,thediskdefragmen

•Makesuretheserialcableissecurelyconnectedtotheserialportonthecomputerandtotheserialdevice.Iftheserialdevicehasitsownpowercord,makesureitisattachedtoa

•Ifthesoftwareprogramusedtoworkcorrectly,butdoesnotworkcorrectlynow,clickStart➙ControlPanel➙SystemandSecurity➙System➙SystemProtection➙SystemRestore.•I

102ThinkStationUserGuide

Chapter12.Gettinginformation,help,andserviceThischaptercontainsinformationabouthelp,service,andtechnicalassistanceforproductsmanufacturedbyLenovo.Info

LenovoSupportWebsiteTechnicalsupportinformationisavailableontheLenovoSupportWebsiteat:http://www.lenovo.com/supportThisWebsiteisupdatedwiththelatestsu

•InstallationandmaintenanceofapplicationprogramsRefertotheThinkStationSafety,Warranty,andSetupGuidethatcomeswithyourcomputerforinformationaboutyourwar

106ThinkStationUserGuide

AppendixA.NoticesLenovomaynotoffertheproducts,services,orfeaturesdiscussedinthisdocumentinallcountries.ConsultyourlocalLenovorepresentativeforinformat

xThinkStationUserGuide

TrademarksThefollowingtermsaretrademarksofLenovointheUnitedStates,othercountries,orboth:LenovoTheLenovologoRescueandRecoveryThinkStationThinkVantageMi

AppendixB.RegulatoryinformationExportclassicationnoticeThisproductissubjecttotheUnitedStatesExportAdministrationRegulations(EAR)andhasanExportClassi

EuropeanUnion-CompliancetotheElectromagneticCompatibilityDirectiveThisproductisinconformitywiththeprotectionrequirementsofEUCouncilDirective2004/108/E

JapaneseVCCIClassBstatementJapancompliancestatementforproductswhichconnecttothepowermainswithratedcurrentlessthanorequalto20AperphaseLenovoproductserv

112ThinkStationUserGuide

AppendixC.WEEEandrecyclinginformationImportantinformationfortheEuropeanDirective2002/96/ECEU OnlyTheWasteElectricalandElectronicEquipment(WEEE)markapp

IfyouareacompanyemployeeandneedtodisposeofaLenovocomputerormonitorthatisthepropertyofthecompany,youmustdosoinaccordancewiththeLawforPromotionofEffecti

BatteryrecyclinginformationfortheEuropeanUnionNotice:ThismarkappliesonlytocountrieswithintheEuropeanUnion(EU).Batteriesorpackagingforbatteriesarelabel

116ThinkStationUserGuide

AppendixD.ENERGYSTARmodelinformationENERGYSTAR®isajointprogramoftheU.S.EnvironmentalProtectionAgencyandtheU.S.DepartmentofEnergyaimedatsavingmoneyandp

Chapter1.ProductoverviewThischapterprovidesinformationaboutthecomputerfeatures,specications,softwareprogramsprovidedbyLenovo,andlocationsofconnectors

118ThinkStationUserGuide

AppendixE.EkBilgiler1.İmalatçıyadaithalatçırmayailişkinbilgiler:Ürününithalatçırması,LenovoTechnologyB.V.MerkeziHollandaTürkiyeİstanbulŞubesi’dir.Ad

9.Bağlantıvemontajailişkinbilgiler:Aksamınızıçalışırhalegetirebilmeniziçingereklibağlantıvemontajbilgileribukılavuzdayeralmaktadır.Kuruluşişleminikend

AppendixF.ServisistasyonlariGarantisüresiiçerisindemüşteriarızalıürünüaşağıdabelirtilenmerkezlereteslimederekgarantihizmetindenyararlanır.Ürünyerindeg

ProbilBilgiİşlemDestekveDan.San.veTic.A.Ş.Adresi:TeknolojiGeliştirmeBölgesi,ODTÜOsBina,BatıCepheA-1ODTÜ/AnkaraPostakodu:06531WebAdresi:http://www.pro

ERZİNCANErzincanBigisayarAdresi:HükümetCaddesi,No:33/1ErzincanWebAdresi:http://www.erzincanbilgisayar.com/Telefon:4462238987Faksno:4462242434ERZURUMŞa

IĞDIREbruElektronikveBilgisayarSistemleriAdresi:AtatürkCaddesi,No:261IğdırPostakodu:76000WebAdresi:http://www.ebruelektronik.com/Telefon:4762277666/47

NovatekBilgisayarSistemleriSan.veTic.Ltd.Şti.Adresi:RaşitRızaSokak,YıldırımİşHanı,No:1Kat:1MecidiyeköyİstanbulPostaKodu:80300WebAdresi:http://www.nova

IBMTürkLtd.Şti.Adresi:AnkaraAsfaltıNo:7BayraklıİzmirWebAdresi:http://www.tr.ibm.com/Telefon:2324622700Faksno:2324866923ProbilBilgiİşlemDestekveDan.San

ŞANLIURFABilbanBilgisayarEğitimTic.San.Ltd.Şti.Adresi:Kızılayİşhanı,Kat:1-2ŞanlıurfaWebAdresi:http://www.bilban.com.tr/Telefon:4142150552Faksno:414212

•Microphoneconnectorandheadphoneconnectoronthefrontpanel•InternalspeakerConnectivity•100/1000MbpsintegratedEthernetcontrollerSystemmanagementfeatures•

128ThinkStationUserGuide

IndexAarescuemedium,creatingandusing66Administrator,password72antivirussoftware7audioline-inconnector9audioline-outconnector9audiosubsystem1Bbackupand

memorymodule38PCIcard35internaldrives1Kkeyboardconnector10keyboard,replacing60LLenovoSolutionCenter101LenovoThinkVantageTools103LenovoWelcome6,103loca

systemboardlocatingparts12locations12memorymodule38Ttemporarystartupdevice74theBIOS,updating(ashing)79–80trademarks108troubleshooting,basic85troubles

132ThinkStationUserGuide

•WindowsManagementInstrumentation(WMI)WindowsManagementInstrumentationisasetofextensionstotheWindowsDriverModel.Itprovidesanoperatingsysteminterfaceth

•Startupwithoutkeyboardormouse•Supportforanintegratedcablelock(Kensingtonlock)•Supportforapadlock•TrustedPlatformModule(TPM)Formoreinformation,seeChap

SpecicationsThissectionliststhephysicalspecicationsforyourcomputer.DimensionsWidth:175mm(6.89inches)Height:425.2mm(16.74inches)Depth:430.8mm(16.96in

LenovoThinkVantageToolsTheLenovoThinkVantage®Toolsprogramguidesyoutoahostofinformationsourcesandprovideseasyaccesstovarioustoolstohelpyouworkmoreeasil

ThinkVantagePasswordManagerTheThinkVantagePasswordManagerprogramautomaticallycapturesandllsinauthenticationinformationforWindowsapplicationsandWebsit

Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadandunderstandthe“Importantsafetyinformation”onpagevandAppendixA“Notices”onpage107.F

Locatingconnectors,controls,andindicatorsonthefrontofyourcomputerFigure1“Frontconnector,control,andindicatorlocations”onpage8showsthelocationsofthecon

LocatingconnectorsontherearofyourcomputerFigure2“Rearconnectorlocations”onpage9showsthelocationsoftheconnectorsontherearofyourcomputer.Someconnectorso

ConnectorDescriptionDisplayPortconnectorUsedtoattachahigh-performancemonitor,adirect-drivemonitor,orotherdevicesthatuseaDisplayPortconnector.Note:TheD

LocatingcomponentsFigure3“Componentlocations”onpage11showsthelocationsofthevariouscomponentsinyourcomputer.Toremovethecomputercover,see“Removingthecom

LocatingpartsonthesystemboardFigure4“Systemboardpartlocations”onpage12showsthelocationsofthepartsonthesystemboard.8Figure4.Systemboardpartlocations12T

14-pinpowerconnector16FrontUSBconnector1(forconnectingUSBport1and2onthefrontbezel)2Microprocessorfanconnector17Battery3Memoryslot1(DIMM1)18FrontUSBcon

LocatinginternaldrivesInternaldrivesaredevicesthatyourcomputerusestoreadandstoredata.Youcanadddrivestoyourcomputertoincreasestoragecapacityandenableyo

MachinetypeandmodellabelThemachinetypeandmodellabelidentiesyourcomputer.WhenyoucontactLenovoforhelp,themachinetypeandmodelinformationhelpssupporttech

16ThinkStationUserGuide

Chapter2.UsingyourcomputerThischapterprovidesinformationonusingsomeofthecomputercomponents.FrequentlyaskedquestionsThefollowingareafewtipsthatwillhelp

ContentsImportantsafetyinformation...vServiceandupgrades...vStaticelectricityprevention...vPowercordsandpoweradapters...viEx

Note:YoucanusethemouseortheUpandDownarrowkeystohighlightmenuselections.YoucanclosetheStartmenuorthecontextmenubyclickingthemouseorpressingEsc.Usingthe

AboutyourcomputeraudioIfafactory-installed,high-performanceaudioadapterisinstalledinyourcomputer,thesystem-boardaudioconnectorsontherearofthecomputera

–Excessivevibrationorsuddenshock–Aninclinedsurface–Directsunlight•DonotinsertanyobjectotherthanaCDorDVDintothedrive.•Beforemovingthecomputer,removethe

FordetailedinformationaboutusingtheCorelDVDMovieFactoryprogram,seethehelpsystemfortheprogram.YoucanalsouseWindowsMediaPlayertorecordCDsanddataDVDs.For

22ThinkStationUserGuide

Chapter3.YouandyourcomputerThischapterprovidesinformationaboutaccessibility,comfort,andrelocatingyourcomputertoothercountriesorregions.Accessibilityan

Adjustthemonitorsothetopofthescreenisat,orslightlybelow,eyelevel.Placethemonitoratacomfortableviewingdistance,usually51to61cm(20to24inches),andpositio

RegisteryourcomputerwithLenovoToregisteryourcomputer,gotohttp://www.lenovo.com/register.Then,followtheinstructionsonthescreentocompletetheregistration

Forpowercordinformationandpartnumbers,goto:http://www.lenovo.com/powercordnotice26ThinkStationUserGuide

Chapter4.SecurityThischapterprovidesinformationabouthowtoprotectyourcomputerfromtheftandunauthorizeduse.SecurityfeaturesThefollowingsecurityfeaturesar

Creatingandusingrecoverymedia...63Creatingrecoverymedia...63Usingrecoverymedia...64Performingbackupandrecoveryoperations...64Performin

LockingthecomputercoverLockingthecomputercoverhelpspreventunauthorizedpeoplefromgainingaccesstotheinsideofyourcomputer.Yourcomputercomeswithapadlocklo

AttachinganintegratedcablelockAnintegratedcablelock,sometimesreferredtoastheKensingtonlock,canbeusedtosecureyourcomputertoadesk,table,orothernon-perma

•AdministratorPassword:SettinganAdministratorPassworddetersunauthorizedusersfromchangingcongurationsettings.Ifyouareresponsibleformaintainingthecong

Formoreinformationabouthowtouseyourantivirussoftware,refertothehelpsystemofyourantivirussoftware.Chapter4.Security31

32ThinkStationUserGuide

Chapter5.InstallingorreplacinghardwareThischapterprovidesinstructionsonhowtoinstallorreplacehardwareforyourcomputer.Handlingstatic-sensitivedevicesDon

RemovingthecomputercoverAttention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”onpagev.Thissecti

RemovingandreinstallingthefrontbezelAttention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”onpag

ToinstallorreplaceaPCIcard,dothefollowing:1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.2.Removethecomputercover.See“Removingthe

345678Figure12.RemovingaPCIcardNotes:a.Thecardtstightlyintothecardslot.Ifnecessary,alternatemovingeachsideofthecardasmallamountuntilitisremovedfromth

Trademarks...108AppendixB.Regulatoryinformation...109Exportclassicationnotice...109Electronicemissionsnotices...1

7.PivotthecardlatchtotheclosedpositiontosecurethePCIcard.345678Figure14.InstallingaPCIcardWhattodonext:•Toworkwithanotherpieceofhardware,gototheapprop

UDIMMDIMM1DIMM2DIMM3DIMM4OneUDIMMXTwoUDIMMsX,1X,2ThreeUDIMMsX,3X,1X,2FourUDIMMsX,3X,1X,4X,2Toinstallorreplaceamemorymodule,dothefollowing:1.Turnoffthe

•Ifyouareinstallingamemorymodule,opentheretainingclipsofthememoryslotintowhichyouwanttoinstallthememorymodule.Figure16.Openingtheretainingclips7.Posit

2.Removethecomputercover.See“Removingthecomputercover”onpage34.3.Removethefrontbezel.See“Removingandreinstallingthefrontbezel”onpage35.4.Dependingonwh

6.Slidethenewopticaldriveintothedrivebayfromthefrontofthecomputeruntiltheopticaldrivesnapsintoposition.Figure20.Installingtheopticaldrive7.Connectthes

Toreplacethecardreader,dothefollowing:1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnectallpowercordsfromelectric

8.Slidethenewcardreaderintothedrivebayuntilitsnapsintoposition.Figure24.Installingthecardreader9.ReconnectthecardreadercabletothefrontUSBconnectoronth

CAUTION:Hazardousmovingparts.Keepngersandotherbodypartsaway.CAUTION:Neverremovethecoveronapowersupplyoranypartthathasthefollowinglabelattached.Hazard

5.Laythecomputeronitssideandremovethefourscrewsattherearofthechassisthatsecurethepowersupplyassembly.345678Figure25.Removingthescrewsforthepowersupply

Toreplacetheheatsinkandfanassembly,dothefollowing:1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.2.Removethecomputercover.See“Rem

ivThinkStationUserGuide

a.Partiallytightenscrew1,thenfullytightenscrew2,andthenfullytightenscrew1.b.Partiallytightenscrew3,thenfullytightenscrew4,andthenfullytightenscrew3.10

2.Toinstallthesolidstatedrivewiththestorageconverterintothe3.5-inchharddiskdrivebracket,exthebracketandalignpin1,pin2,pin3,andpin4onthebracketwiththe

5.Pullthebluehandletoreleaseandremovetheharddiskdrivefromthedrivecage.345678Figure29.Removingtheprimaryharddiskdrive6.Flexthesidesofthebluebrackettore

8.Slidethenewharddiskdriveintothedrivecageuntilitsnapsintoposition.345678Figure31.Installingtheprimaryharddiskdrive9.Connectthesignalcableandthepowerc

5.Pullthebluehandletoreleaseandremovetheharddiskdrivefromtheharddiskdrivecage.345678Figure32.Removingthesecondaryharddiskdrive6.Flexthesidesoftheblueb

8.Slidethenewharddiskdriveintotheharddiskdrivecageuntilitsnapsintoposition.345678Figure34.Installingthesecondaryharddiskdrive9.Connectthesignalcablean

•Installtheharddiskdriveintothe5.25-inchopticaldrivebracket.Then,fullytightenthefourscrewstosecuretheharddiskdrivetothe5.25-inchopticaldrivebracket.Fi

a.Installthesolidstatedriveintothestorageconverter.Then,installthevescrewstosecurethesolidstatedrivetothestorageconverter.Figure36.Installingthesolid

6.Installtheopticaldriveretaineronthesideoftheopticaldrivebracket.Figure38.Installingtheopticaldriveretainer7.Slidetheopticaldrivebracketintothesecond

9.Reinstallthefrontbezel.See“Removingandreinstallingthefrontbezel”onpage35.Whattodonext:•Toworkwithanotherpieceofhardware,gototheappropriatesection.•T

ImportantsafetyinformationCAUTION:Beforeusingthismanual,besuretoreadandunderstandalltherelatedsafetyinformationforthisproduct.Refertotheinformationint

7.Pullthetipsoftherubbermountsuntilthefrontfanassemblyissecuredinplace.Figure42.Installingthefrontfanassembly8.Connectthefrontfanassemblycabletothepow

5.Therearfanassemblyisattachedtothechassisbyfourrubbermounts.Removetherearfanassemblybybreakingorcuttingtherubbermountsandgentlypullingtherearfanassem

7.Pullonthetipsoftherubbermountsuntiltherearfanassemblyissecuredinplace.345678Figure44.Installingtherearfanassembly8.Connecttherearfanassemblycabletot

2.ConnectanewkeyboardormousetooneoftheUSBconnectorsonthecomputer.Dependingonwhereyouwanttoconnectthenewkeyboardormouse,see“Locatingconnectors,controls

4.Positionthecomputercoveronthechassissothattherailguidesonthebottomofthecomputercoverengagetherailsonthechassis.Then,pushthecovertothefrontofthecompu

Chapter6.RecoveryinformationThischapterprovidesinformationabouttherecoverysolutionsprovidedbyLenovo.Thischaptercontainsthefollowingtopics:•Creatingand

TocreaterecoverymediaontheWindows7operatingsystem,clickStart➙AllPrograms➙LenovoThinkVantageT ools➙FactoryRecoveryDisks.Then,followtheinstructionsonthe

3.ClickBackupyourharddriveandselectbackupoperationoptions.Then,followtheinstructionsonthescreentocompletethebackupoperation.Performingarecoveryoperati

Note:IftheRescueandRecoveryworkspacefailstoopen,see“Solvingrecoveryproblems”onpage68.4.Dooneofthefollowing:•Torescuelesfromyourharddiskdrive,clickRes

3.InthePleaseselectbootdevicewindow,selecttheUSBharddiskdriveastherstbootdeviceandpressEnter.Therescuemediumstarts.Whentherescuemediumstarts,theRescu

orCRU,donotopenthestatic-protectivepackagecontainingthepartuntiltheinstructionsdirectyoutoinstallit.WhenyouhandleoptionsorCRUs,orperformanyworkinsidet

ReinstallingsoftwareprogramsIfasoftwareprogramyouinstalledonyourcomputerisnotworkingcorrectly,youmightneedtoremoveandreinstallit.Reinstallingoverwrite

Itisimportanttocreatearescuemediumandasetofrecoverymediaasearlyaspossibleandstoretheminasafeplaceforfutureuse.Chapter6.Recoveryinformation69

70ThinkStationUserGuide

Chapter7.UsingtheSetupUtilityprogramTheSetupUtilityprogramisusedtoviewandchangethecongurationsettingsofyourcomputer,regardlessofwhichoperatingsystemy

•AdministratorPassword•HardDiskPasswordYoudonothavetosetanypasswordstouseyourcomputer.However,usingpasswordsimprovescomputingsecurity.Ifyoudecidetoset

2.FromtheSetupUtilityprogrammainmenu,selectSecurity.3.Dependingonthepasswordtype,selectSetPower-OnPassword,SetAdministratorPassword,orHardDiskPassword

SelectingastartupdeviceIfyourcomputerdoesnotstartupfromadevicesuchasthediscorharddiskdriveasexpected,dooneofthefollowingtoselectthestartupdeviceyouwan

1.StarttheSetupUtilityprogram.2.FromtheSetupUtilityprogrammainmenu,selectPower➙AutomaticPowerOn,andpressEnter.3.SelectWakeUponAlarmandpressEnter.Thenf

2.FromtheSetupUtilityprogrammainmenu,selectPower.3.SelectIntelligentCoolingEngine(ICE).TheIntelligentCoolingEngine(ICE)windowisdisplayed.4.SelectICETh

Chapter8.ConguringRAIDThischapterprovidesinformationabouthowtocongureRedundantArrayofIndependentDisks(RAID)foryourcomputer.Note:Theinformationaboutc

PlugsandoutletsIfareceptacle(poweroutlet)thatyouintendtousewithyourcomputerequipmentappearstobedamagedorcorroded,donotusetheoutletuntilitisreplacedbya

7.PressEntertoinitiatevolumecreation.8.Whenprompted,pressYtoacceptthewarningmessageandcreatethevolume.9.Returntostep2tocreateadditionalRAIDvolumes,ors

Chapter9.UpdatingsystemprogramsThischapterprovidesinformationaboutupdatingthePOSTandBIOS,andhowtorecoverfromaPOSTandBIOSupdatefailure.Usingsystemprogr

Updating(ashing)theBIOSfromyouroperatingsystemNote:BecauseLenovomakesconstantimprovementstoitsWebsites,theWebpagecontentsaresubjecttochangewithoutnot

Chapter10.PreventingproblemsThischapterprovidesinformationthatcanhelpyouavoidcommonproblemsandkeepyourcomputerrunningsmoothly.Keepingyourcomputercurre

UsingSystemUpdateTheSystemUpdateprogramhelpsyoukeepthesoftwareonyourcomputerup-to-date.UpdatepackagesarestoredonLenovoserversandcanbedownloadedfromthe

CleaningyourcomputerItisagoodpracticetocleanyourcomputerperiodicallytoprotectthesurfacesandensuretrouble-freeoperation.CAUTION:Besuretoturnoffthecompu

Manycomputersupplystorescarrythespecialcleaninguidsfordisplays.UsecleaninguidsdevelopedforLCDdisplaysonly.Firstapplytheuidtoalint-free,softcloth,th

Chapter11.TroubleshootinganddiagnosticsThischapterprovidesinformationaboutdiagnosingandtroubleshootingcomputerproblems.Ifyourcomputerproblemisnotdescr

SymptomActionTheoperatingsystemdoesnotstart.Verifythat:•Thestartupsequenceincludesthedevicewheretheoperatingsystemresides.Usually,theoperatingsystemis

Selecttheproblemyourcomputerisexperiencingfromthefollowinglist:•“Audioproblems”onpage87•“CDproblems”onpage88•“DVDproblems”onpage89•“Intermittentproble