Lenovo M78 User's Guide

ThinkCentreUserGuideMachineTypes:2113,2114,2115,3515,4860,4863,4865,4866,4869,and5100

Foryoursafetyandtomaintainoptimumcomputerperformance,alwaysfollowthesebasicprecautionswithyourdesktopcomputer:•Keepthecoverclosedwheneverthecomputeris

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Chapter7.UsingtheSetupUtilityprogramTheSetupUtilityprogramisusedtoviewandchangethecongurationsettingsofyourcomputer,regardlessofwhichoperatingsystemy

•AdministratorPassword•HardDiskPasswordYoudonothavetosetanypasswordstouseyourcomputer.However,usingpasswordsimprovescomputingsecurity.Ifyoudecidetoset

2.FromtheSetupUtilityprogrammainmenu,selectSecurity.3.Dependingonthepasswordtype,selectSetPower-OnPassword,SetAdministratorPassword,orHardDiskPassword

SelectingastartupdeviceIfyourcomputerdoesnotstartupfromadevicesuchasthediscorharddiskdriveasexpected,dooneofthefollowingtoselectthestartupdeviceyouwan

1.StarttheSetupUtilityprogram.2.FromtheSetupUtilityprogrammainmenu,selectPower➙AutomaticPowerOn,andpressEnter.3.SelectWakeUponAlarmandpressEnter.Thenf

2.FromtheSetupUtilityprogrammainmenu,selectPower.3.SelectIntelligentCoolingEngine(ICE).TheIntelligentCoolingEngine(ICE)windowisdisplayed.4.SelectICETh

Chapter8.UpdatingsystemprogramsThischapterprovidesinformationaboutupdatingthePOSTandBIOS,andhowtorecoverfromaPOSTandBIOSupdatefailure.Usingsystemprogr

Updating(ashing)theBIOSfromyouroperatingsystemNote:BecauseLenovomakesconstantimprovementstoitsWebsites,theWebpagecontentsaresubjecttochangewithoutnot

Chapter9.PreventingproblemsThischapterprovidesinformationthatcanhelpyouavoidcommonproblemsandkeepyourcomputerrunningsmoothly.Keepingyourcomputercurren

LasercompliancestatementCAUTION:Whenlaserproducts(suchasCD-ROMs,DVDdrives,beropticdevices,ortransmitters)areinstalled,notethefollowing:•Donotremoveth

UsingSystemUpdateTheSystemUpdateprogramhelpsyoukeepthesoftwareonyourcomputerup-to-date.UpdatepackagesarestoredonLenovoserversandcanbedownloadedfromthe

CleaningyourcomputerItisagoodpracticetocleanyourcomputerperiodicallytoprotectthesurfacesandensuretrouble-freeoperation.CAUTION:Besuretoturnoffthecompu

Manycomputersupplystorescarrythespecialcleaninguidsfordisplays.UsecleaninguidsdevelopedforLCDdisplaysonly.Firstapplytheuidtoalint-free,softcloth,th

Chapter10.TroubleshootinganddiagnosticsThischapterprovidesinformationaboutdiagnosingandtroubleshootingcomputerproblems.Ifyourcomputerproblemisnotdescr

SymptomActionTheoperatingsystemdoesnotstart.Verifythat:•Thestartupsequenceincludesthedevicewheretheoperatingsystemresides.Usually,theoperatingsystemis

1.Removethenewhardwareoptionorsoftware.Ifyoumustremovethecomputercovertoremoveahardwareoption,ensurethatyoureviewandfollowtheelectricalsafetyinformati

Note:Whenexternal-speakerorheadphonecablesareattachedtotheaudioconnector,theinternalspeaker,ifpresent,isdisabled.Inmostcases,ifanaudioadapterisinstall

AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitisinsertedintoaCDdriveSymptom:AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplay

Actions:•RestarttheDVDplayerprogram.•Closeanyopenles,turnoffthecomputer,andthenrestartthecomputer.•Tryalowerscreenresolutionorcolordepth.Iftheseactio

•OncomputersthathaveaCD-ROMorCD-RWdriveinadditiontoaDVD-ROMdrive,ensurethattheDVDdiscisinthedrivelabeled“DVD”.Iftheseactionsdonotcorrecttheproblem,run

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3.ClickDevicesandPrinters.4.Double-clickUSBEnhancedPerformanceKeyboard.TheUSBEnhancedPerformanceKeyboardCustomizationprogramstarts.Iftheseactionsdonot

Action:IftheTransceiverCommunicationsLEDisnoton,reconnectthetransceiverandthekeyboard.MonitorproblemsNote:Manymonitorshavestatus-indicatorlightsandbui

Actions:•Themonitormightbeoperatinginalow-refreshratedisplaymode.Setthemonitortothehighest,noninterlacedrefreshratesupportedbyyourmonitorandthevideoco

EthernetproblemsForEthernetproblems,selectyoursymptomfromthefollowinglist:•“Yourcomputercannotconnecttothenetwork”onpage111•“Theadapterstopsworkingfor

Action:Thenetworkdriverlesmaybecorruptormissing.Updatethedriverbyreferringtothe“Solution”descriptionfortheproceduretoensurethatthecorrectdevicedriver

BluetoothproblemSymptom:SounddoesnotcomefromtheBluetoothheadsetorheadphonebutcomesfromthelocalspeakereventhoughtheheadsetorheadphoneisconnectedusingth

–AllexternalSCSIoptionsareturnedon.ExternalSCSIoptionsmustbeturnedonbeforethecomputeristurnedon.Formoreinformation,seeyourSCSIdocumentation.•Verifytha

4.ClickCleanupsystemles.5.ClicktheMoreOptionstab.6.IntheProgramsandFeaturesarea,clicktheCleanupbutton.7.Alistofinstalledprogramsisdisplayed.Selectthe

Actions:Verifythat:1.Theprinteristurnedonandisonline.2.Paperisloadedcorrectly.3.Theprintersignalcableissecurelyconnectedtothecorrectparallel,serial,or

SoftwaredoesnotworkasexpectedSymptom:Softwaredoesnotworkasexpected.Actions:•Mostsoftwareprogramshavebuilt-inhelpsystemsthatprovideinstructionsformostt

Chapter1.ProductoverviewThischapterprovidesinformationaboutthecomputerfeatures,specications,softwareprogramsprovidedbyLenovo,andlocationsofconnectors

Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogramtotesttheUSBconnector.IftheUSBdevicecamewithitsowndiagnostics,runthosediagnostic

Chapter11.Gettinginformation,help,andserviceThischaptercontainsinformationabouthelp,service,andtechnicalassistanceforproductsmanufacturedbyLenovo.Info

•Accesstheonlinemanualsforyourproducts.•AccesstheLenovoLimitedWarranty.•Accesstroubleshootingandsupportinformationforyourcomputermodelandothersupporte

•EngineeringChangemanagement-Theremightbechangesthatarerequiredafteraproducthasbeensold.LenovooryourresellerwillmakeselectedEngineeringChanges(ECs)tha

mightvarybycountryorregion.Formoreinformationabouttheseservices,gototheLenovoWebsiteat:http://www.lenovo.com122ThinkCentreUserGuide

AppendixA.NoticesLenovomaynotoffertheproducts,services,orfeaturesdiscussedinthisdocumentinallcountries.ConsultyourlocalLenovorepresentativeforinformat

TrademarksThefollowingtermsaretrademarksofLenovointheUnitedStates,othercountries,orboth:LenovoTheLenovologoRescueandRecoveryThinkCentreThinkVantageMic

AppendixB.RegulatoryinformationExportclassicationnoticeThisproductissubjecttotheUnitedStatesExportAdministrationRegulations(EAR)andhasanExportClassi

EuropeanUnion-CompliancetotheElectromagneticCompatibilityDirectiveThisproductisinconformitywiththeprotectionrequirementsofEUCouncilDirective2004/108/E

JapaneseVCCIClassBstatementJapancompliancestatementforproductswhichconnecttothepowermainswithratedcurrentlessthanorequalto20AperphaseLenovoproductserv

•Internalspeaker(installedinsomemodels)Connectivity•100/1000MbpsintegratedEthernetcontroller•IEEE1394adapter(installedinsomemodels)Systemmanagementfea

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AppendixC.WEEEandrecyclinginformationImportantWEEEinformationTheWEEEmarkingonLenovoproductsappliestocountrieswithWEEEande-wasteregulations(forexample,

CollectingandrecyclingadisusedLenovocomputerormonitorIfyouareacompanyemployeeandneedtodisposeofaLenovocomputerormonitorthatisthepropertyofthecompany,y

BatteryrecyclinginformationfortheEuropeanUnionNotice:ThismarkappliesonlytocountrieswithintheEuropeanUnion(EU).Batteriesorpackagingforbatteriesarelabel

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AppendixD.RestrictionofHazardousSubstancesDirective(RoHS)ChinaRoHSTurkishRoHSTheLenovoproductmeetstherequirementsoftheRepublicofTurkeyDirectiveontheRe

IndiaRoHSRoHScompliantasperE-Waste(Management&Handling)Rules,2011.134ThinkCentreUserGuide

AppendixE.ENERGYSTARmodelinformationENERGYSTAR®isajointprogramoftheU.S.EnvironmentalProtectionAgencyandtheU.S.DepartmentofEnergyaimedatsavingmoneyandp

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IndexAarescuemedium,creatingandusing84accessingsystemboardcomponentsanddrives34Administrator,password90audioline-inconnector11audioline-outconnector11

Input/Output(I/O)features•9-pinserialport(onestandardandoneoptional)•DisplayPortconnector(onestandardandoneoptional)•EightUniversalSerialBus(USB)conne

solid-statedrive45installingoptionsmemorymodule35PCIcard37internaldrives1internalspeaker,replacing64Kkeyboardconnector11keyboard,replacing79LLenovoSol

recovering81solid-statedrive,installing45solvingrecoveryproblems86startingtheSetupUtilityprogram89startupdevice92sequence,changing92temporary,selectin

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Yourcomputerispreinstalledwithoneofthefollowingoperatingsystems:•MicrosoftWindows7operatingsystem•MicrosoftWindows8operatingsystemOperatingsystem(s),c

LenovoprogramsYourcomputercomeswithLenovoprogramstohelpyouworkmoreeasilyandsecurely.DependingontheWindowsoperatingsystempreinstalled,theprogramsmightv

Table2.ProgramsinControlPanelProgramControlPanelsectionGreentextinControlPanelCommunicationsUtilityHardwareandSoundLenovo-WebConferencingFingerprintSo

TheCommunicationsUtilityprogramprovidesacentrallocationforintegratedcameraandmicrophonesettings.Itcontrolsadvancedsettingsfortheintegratedmicrophonean

Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadandunderstandthe“Importantsafetyinformation”onpagevandAppendixA“Notices”onpage123.T

TheRecoveryMediaprogramenablesyoutorestorethecontentsoftheharddiskdrivetothefactorydefaultsettings.•RescueandRecoveryTheRescueandRecoveryprogramisaone

Locatingconnectors,controls,andindicatorsonthefrontofyourcomputerFigure1“Frontconnector,control,andindicatorlocations”onpage9showsthelocationsofthecon

LocatingconnectorsontherearofyourcomputerFigure2“Rearconnectorlocations”onpage10showsthelocationsoftheconnectorsontherearofyourcomputer.Someconnectors

ConnectorDescriptionAudioline-inconnectorUsedtoreceiveaudiosignalsfromanexternalaudiodevice,suchasastereosystem.Whenyouattachanexternalaudiodevice,aca

LocatingcomponentsFigure3“Componentlocations”onpage12showsthelocationsofthevariouscomponentsinyourcomputer.Toopenthecomputercover,see“Openingthecomput

LocatingpartsonthesystemboardFigure4“Systemboardpartlocations”onpage13showsthelocationsofthepartsonthesystemboard.Figure4.Systemboardpartlocations14-p

LocatinginternaldrivesInternaldrivesaredevicesthatyourcomputerusestoreadandstoredata.Youcanadddrivestoyourcomputertoincreasestoragecapacityandenableyo

MachinetypeandmodellabelThemachinetypeandmodellabelidentiesyourcomputer.WhenyoucontactLenovoforhelp,themachinetypeandmodelinformationhelpssupporttech

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Chapter2.UsingyourcomputerThischapterprovidesinformationonusingsomeofthecomputercomponents.FrequentlyaskedquestionsThefollowingareafewtipsthatwillhelp

ContentsImportantsafetyinformation...vServiceandupgrades...vStaticelectricityprevention...vPowercordsandpoweradapters...viEx

UsingthekeyboardDependingonyourmodel,yourcomputercomeswitheitherastandardkeyboardorangerprintreaderkeyboard.TheMicrosoftWindowsshortcutkeysareprovide

UsingthewheelmouseThewheelmousehasthefollowingcontrols:1PrimarymousebuttonUsethisbuttontoselectorstartaprogramormenuitem.2WheelUsethewheeltocontrolthe

1.FromtheWindowsdesktop,clickStart➙ControlPanel➙AppearanceandPersonalization.2.IntheTaskbarandStartMenusection,clickCustomizeiconsonthetaskbar.3.Click

•Donotwriteorstickpaperonthedisc.•Donotscratchormarkthedisc.•Donotplaceorstorethediscindirectsunlight.•Donotusebenzene,thinners,orothercleanerstoclean

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Chapter3.YouandyourcomputerThischapterprovidesinformationaboutaccessibility,comfort,andrelocatingyourcomputertoothercountriesorregions.Accessibilityan

Adjustthemonitorsothetopofthescreenisat,orslightlybelow,eyelevel.Placethemonitoratacomfortableviewingdistance,usually51to61cm(20to24inches),andpositio

RegisteringyourcomputerWhenyouregisteryourcomputer,informationisenteredintoadatabase,whichenablesLenovotocontactyouincaseofarecallorothersevereproblem

ReplacementpowercordsIfyourelocateyourcomputertoacountryorregionthatusesanelectricaloutletstyledifferentfromthetypeyouarecurrentlyusing,youwillhavetop

Chapter4.SecurityThischapterprovidesinformationabouthowtoprotectyourcomputerfromtheftandunauthorizeduse.SecurityfeaturesThefollowingsecurityfeaturesar

Replacingthethermalsensor...66ReplacingthefrontaudioandUSBassembly...69ReplacingtheWiFiunits...70InstallingorremovingtherearWiFi

AttachinganintegratedcablelockAnintegratedcablelock,sometimesreferredtoastheKensingtonlock,canbeusedtosecureyourcomputertoadesk,table,orothernon-perma

•AdministratorPassword:SettinganAdministratorPassworddetersunauthorizedusersfromchangingcongurationsettings.Ifyouareresponsibleformaintainingthecong

Formoreinformationabouthowtouseyourantivirussoftware,refertothehelpsystemofyourantivirussoftware.30ThinkCentreUserGuide

Chapter5.InstallingorreplacinghardwareThischapterprovidesinstructionsonhowtoinstallorreplacehardwareforyourcomputer.Handlingstatic-sensitivedevicesDon

OpeningthecomputercoverAttention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”onpagev.Thissectio

2.Openthecomputercover.See“Openingthecomputercover”onpage32.3.Removethefrontbezelbyreleasingthethreeplastictabsonthetopofthefrontbezelandpivotingthefr

4.Toreinstallthefrontbezel,aligntheotherthreeplastictabsonthebottomofthefrontbezelwiththecorrespondingholesinthechassis,thenpivotthefrontbezelinwardun

6.Pivottheopticaldrivebayupwardtoaccessthesystemboardcomponentsandthecables.See“Replacingtheopticaldrive”onpage49.InstallingorreplacingamemorymoduleAt

•Ifyouarereplacinganoldmemorymodule,opentheretainingclipsandgentlypullthememorymoduleoutofthememoryslot.Figure11.Removingamemorymodule•Ifyouareinstall

10.Positionthenewmemorymoduleoverthememoryslot.Ensurethatthenotch1onthememorymodulealignscorrectlywiththeslotkey2onthesystemboard.Pushthememorymodules

Trademarks...124AppendixB.Regulatoryinformation...125Exportclassicationnotice...125Electronicemissionsnotices...1

Figure14.RemovingaPCIcardNotes:a.Thecardtstightlyintothecardslot.Ifnecessary,alternatemovingeachsideofthecardasmallamountuntilitisremovedfromthecards

6.Installthenewcardintotheappropriatecardslotonthesystemboardandrotatethecardretainertotheclosedposition.See“Locatingpartsonthesystemboard”onpage13.Fi

Note:Youmighthavetoremovethemetalcoverofthecardreaderdrivebay.5.Installthenewcardreaderintothecardreaderbracket.Theninstallthetwoscrewstosecurethecard

7.Installthescrewtosecurethecardreaderbrackettothechassis.Figure17.Installingthescrewthatsecuresthecardreader8.ConnectthecardreadercabletooneoftheUSBc

ReplacingthecardreaderToreplacethecardreader,dothefollowing:1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnectall

9.Installthecardreaderbrackettothechassis.Thenpushthebrackettothelefttoalignthescrewholeinthebracketwiththecorrespondingholeinthechassis.Figure20.Inst

10.Installthescrewtosecurethecardreaderbrackettothechassis.Figure21.Installingthescrewthatsecuresthecardreader11.Reconnectthecardreadercabletooneofthe

Refertothe“Lithiumcoincellbatterynotice”intheSafety,Warranty,andSetupGuideforinformationaboutreplacinganddisposingofthebattery.Toreplacethebattery,dot

Toinstallthesolid-statedrive,dothefollowing:1.Installthesolid-statedriveintotheadapter.Then,installthefourscrewstosecurethesolid-statedrivetotheadapte

Whattodonext:•Toworkwithanotherpieceofhardware,gototheappropriatesection.•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”on

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6.Flextheretainingclipsasshowntoremovetheharddiskdrivefromthebracket.Figure27.Removingtheharddiskdrivefromthebracket7.Toinstallanewharddiskdriveintoth

9.Insertthetworetainingclips1oftheharddiskdrivebracketintothecorrespondingholesinthesideoftheopticaldrivebay,andthenpivottheharddiskdriveandbracketdow

5.Presstheblueretainingcliptopivottheopticaldrivebayupward.Figure29.Pivotingtheopticaldrivebay6.Disconnectthesignalcableandthepowercablefromtherearoft

7.Presstheopticaldrivelock1andslidetheopticaldriveoutoftherearofthedrivebayassembly.Figure30.Removingtheoldopticaldrive8.Installtheopticaldriveretaine

9.Slidethenewopticaldriveintothedrivebayuntilitsnapsintoposition.Figure32.Installinganewopticaldrive10.Connectthesignalcableandthepowercabletotherearo

3.Disconnecttheheatsinkandfanassemblycablefromthemicroprocessorfanconnectoronthesystemboard.See“Locatingpartsonthesystemboard”onpage13.4.Followthisseq

6.Removethetwoscrewsthatsecuretheheatsinkfanduct.Thenremovetheheatsinkfanductfromthefailingheatsinkandfanassembly.Figure34.Removingtheheatsinkfanduct7

10.Lowerandpositiontheheatsinkfanductonthetopoftheheatsinkandfanassemblyuntilthetwoscrewholesintheheatsinkfanductarealignedwiththoseintheheatsinkandfa

Hazardousmovingparts.Keepngersandotherbodypartsaway.CAUTION:Neverremovethecoveronapowersupplyoranypartthathasthefollowinglabelattached.Hazardousvolta

5.Removethetwoscrewsthatsecuretheheatsinkfanduct,andthenlifttheheatsinkfanductoutofthechassis.Figure36.RemovingtheheatsinkfanductChapter5.Installingor

ImportantsafetyinformationCAUTION:Beforeusingthismanual,besuretoreadandunderstandalltherelatedsafetyinformationforthisproduct.Refertotheinformationint

6.Pivottheopticaldriveupwardanddisconnectthepowersupplyassemblycablesfromalldrivesandfrompowerconnectors1,2and3onthesystemboard.Figure37.Powerconnecto

7.Attherearofthecomputer,removethethreescrewsthatsecurethepowersupplyassembly.Pressthepowersupplyclip1downwardtoreleasethepowersupplyassemblyandthensl

11.Lowerandpositiontheheatsinkfanductonthetopoftheheatsinkandfanassemblyuntilthetwoscrewholesintheheatsinkfanductarealignedwiththoseintheheatsinkandfa

3.Locatethesystemboardanddisconnectallcablesconnectedtothesystemboard.See“Locatingpartsonthesystemboard”onpage13.4.Removetheheatsinkandfanassemblywith

b.Notetheorientationofthemicroprocessorinthesocket.Youcanlookforthesmalltriangle1ononecornerofthemicroprocessor.Thisisimportantwheninstallingthenewmic

13.Reconnectallcablesthatweredisconnectedfromthesystemboard.Whattodonext:•Toworkwithanotherpieceofhardware,gototheappropriatesection.•Tocompletetherep

7.Positionthenewcoverpresenceswitchsothatthescrewholeinthecoverpresenceswitchisalignedwiththecorrespondingholeinthechassis.8.Installthescrewtosecureth

Toreplacetheinternalspeaker,dothefollowing:1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.2.Openthecomputercover.See“Openingtheco

Figure47.Installingthenewinternalspeaker9.Reconnecttheinternalspeakercabletothesystemboard.See“Locatingpartsonthesystemboard”onpage13.10.Reinstallthec

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.2.Openthecomputercover.See“Openingthecomputercover”onpage32.3.Removethefrontbezel.

orCRU,donotopenthestatic-protectivepackagecontainingthepartuntiltheinstructionsdirectyoutoinstallit.WhenyouhandleoptionsorCRUs,orperformanyworkinsidet

10.Inserttheconnectorandcableofthenewthermalsensorintothelefthole1inthechassis.Thenalignthetwotabsontheplasticholderholdingthethermalsensorwiththetwoh

ReplacingthefrontaudioandUSBassemblyAttention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”onpag

10.ReconnectthefrontUSBandfrontaudiocablestothesystemboard.See“Locatingpartsonthesystemboard”onpage13.11.Reinstallthefrontbezel.See“Removingandreinsta

4.GrasptheWiFiadaptercardthatiscurrentlyinstalledandgentlypullitoutoftheslot.Figure51.RemovingtheWiFiadaptercardNote:Thecardtstightlyintothecardslot.

2.RemovethetwoscrewsthatsecuretheWiFicardmoduletotheWiFiadaptercard.Figure53.RemovingthescrewsthatsecuretheWiFicardmodule3.PulltheWiFicardmoduleoutoft

1.InserttheWiFicardmoduleintotheminiPCIExpressslot,andtheninstallthetwoscrewstosecuretheWiFicardmoduletotheWiFiadaptercard.Figure55.InstallingtheWiFic

3.InstalltheWiFiadaptercardintothePCIExpressx1slotonthesystemboard.See“Locatingpartsonthesystemboard”onpage13.4.Pivotthecardlatchtotheclosedpositionto

Figure58.InstallingtherearWiFiantennaWhattodonext:•Toworkwithanotherpieceofhardware,gototheappropriatesection.•Tocompletetheinstallationorreplacement,

3.HoldthethickerendoftherearWiFiantennaandunscrewtheWiFiantennafromtherearofthecomputer.Figure59.RemovingtherearWiFiantennaWhattodonext:•Toworkwithano

Figure60.Peelingoffthepaperthatprotectsthestickers6.Stickthefrontantennatothefrontpanelasshown.Theninsertthefrontantennacablethroughtheholeinthefrontp

PlugsandoutletsIfareceptacle(poweroutlet)thatyouintendtousewithyourcomputerequipmentappearstobedamagedorcorroded,donotusetheoutletuntilitisreplacedbya

7.ConnectthefrontantennacabletotheWiFicardmodule.8.Reinstalltheharddiskdrive.See“Replacingtheharddiskdrive”onpage47.Whattodonext:•Toworkwithanotherpie

ReplacingthekeyboardormouseAttention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”onpagev.Thisse

8.Toupdateyourconguration,seeChapter7“UsingtheSetupUtilityprogram”onpage89.Note:Inmostareasoftheworld,LenovorequiresthereturnofthedefectiveCustomerRe

Chapter6.RecoveryinformationThischapterprovidesinformationabouttherecoverysolutionsprovidedbyLenovo.•“RecoveryinformationfortheWindows7operatingsystem

CreatingrecoverymediaThissectionprovidesinstructionsonhowtocreaterecoverymediaondifferentoperatingsystems.Note:OntheWindows7operatingsystem,youcancrea

1.FromtheWindowsdesktop,clickStart➙AllPrograms➙LenovoThinkVantageTools➙EnhancedBackupandRestore.TheRescueandRecoveryprogramopens.2.IntheRescueandRecov

2.Turnonyourcomputer.Whenyouseethelogoscreen,pressEnter,andthenpressF11toentertheRescueandRecoveryworkspace.3.IfyouhavesetaRescueandRecoverypassword,t

2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhenthePleaseselectbootdevicewindowopens,releasetheF12key.3.InthePleaseselectbootdevicewi

ReinstallingsoftwareprogramsIfasoftwareprogramyouinstalledonyourcomputerisnotworkingcorrectly,youmightneedtoremoveandreinstallit.Reinstallingoverwrite

RecoveryinformationfortheWindows8operatingsystemThissectionprovidesinformationabouttherecoverysolutionsprovidedoncomputerspreinstalledwiththeWindows8o