Lenovo TS140 Specifications Page 112
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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•Diagnosticsolutions
•Productandservicewarranty
•Productandpartsdetails
•Userguidesandmanuals
•Knowledgebaseandfrequentlyaskedquestions
Helpandservice
Thistopiccontainsinformationaboutobtaininghelpandservice.
Beforeyoucall
Beforeyoucall,dothefollowingtotrytosolvetheproblembyyourself:
•Checkallcablestoensurethattheyareconnected.
•Checkthepowerswitchestoensurethatthesystemandoptionaldevicesareturnedon.
•UsethetroubleshootinginformationinyoursystemdocumentationonthedocumentationDVDthat
comeswithyourproduct.
•Checkfortheupdatedinformation,newdevicedrivers,andhintsandtipsontheLenovoSupportWeb
siteat:
http://www.lenovo.com/support
•DownloadthediagnosticprogramfromtheLenovoWebsite,andthenrunit.See“Usingadiagnostic
program”onpage91
.
Ifpossible,beatyourproductwhenyoucall.Havethefollowinginformationavailable:
•Machinetypeandmodel
•SerialnumbersofyourLenovohardwareproducts
•Descriptionoftheproblem
•Exactwordingofanyerrormessages
•Hardwareandsoftwareconfigurationinformation
Callingforservice
Duringthewarrantyperiod,youcangethelpandinformationbytelephonethroughtheCustomerSupport
Center.
Thefollowingservicesareavailableduringthewarrantyperiod:
•Problemdetermination-Trainedservicepersonnelareavailabletoassistyouwithdetermininga
hardwareproblemanddecidingwhatactionisnecessarytofixtheproblem.
•Hardwarerepair-Iftheproblemiscausedbyhardwareunderwarranty,trainedservicepersonnelare
availabletoprovidetheapplicablelevelofservice.
•EngineeringChangemanagement-Theremightbechangesthatarerequiredafteraproducthas
beensold.LenovooryourresellerwillmakeselectedEngineeringChanges(ECs)thatapplytoyour
hardwareavailable.
98ThinkServerTS140HardwareMaintenanceManual
- •“Safetyinformation”onpageiii 2
- •AppendixA“Notices”onpage101 2
- Contents 3
- Safetyinformation 5
- ©CopyrightLenovo2013,2014 11
- Productsthatarenotassessed 12
- Safetyinspectionguide 12
- Groundingrequirements 13
- Chapter1.Generalinformation 15
- Serverdocumentation 16
- Chapter1.Generalinformation3 17
- Chapter2.Serversetuproadmap 19
- Chapter3.Productoverview 21
- Chapter3.Productoverview9 23
- Specifications 25
- Software 25
- ThinkServerEasyStartup 25
- Frontviewoftheserver 27
- Rearviewoftheserver 28
- .Productoverview15 29
- Locatingpartsonthesystemboard 30
- Internalcomponents 31
- Internaldrives 31
- Figure7.Drivebaylocations 32
- Secondaryharddiskdrivebay 32
- Primaryharddiskdrivebay 32
- Turningontheserver 33
- Turningofftheserver 33
- Chapter5.Configuringtheserver 35
- SetupUtilityprograminterface 36
- Advancedmenu 37
- Securitymenu 37
- Powermenu 38
- Startupmenu 38
- Settingthesystemdateandtime 39
- Usingpasswords 39
- Power-OnPassword 40
- AdministratorPassword 40
- ConfiguringtheTPMfunction 41
- Selectingastartupdevice 41
- UpdatingorrecoveringtheBIOS 41
- Updating(flashing)theBIOS 42
- ConfiguringRAID 46
- AboutRAID 46
- CreatingRAIDvolumes 47
- DeletingRAIDvolumes 48
- Resettingdiskstonon-RAID 48
- Updatingthefirmware 48
- Guidelines 51
- Precautions 51
- Systemreliabilityguidelines 53
- Removingtheservercover 53
- Figure9.Removingthefrontbezel 55
- Memorymoduleinstallationrules 57
- Installingamemorymodule 59
- Removingamemorymodule 60
- 1ofthefanpowerconvertercable 71
- InstallingorreplacingaPCIcard 74
- 1toopenthePCIcardlatch2 75
- Figure39.RemovingaPCIcard 76
- Figure40.InstallingaPCIcard 77
- Figure45.RemovingtheRDXdrive 80
- 1,pin2,pin 82
- Replacingthefrontfanassembly 92
- Replacingtherearfanassembly 93
- Replacingthemicroprocessor 95
- 2onthemicroprocessor 97
- Replacingthesystemboard 99
- 8firstandinstallthescrew1last 100
- Completingthepartsreplacement 102
- Connectingthecables 103
- Connectingexternaldevices 103
- Updatingtheserverconfiguration 104
- Installingsecurityfeatures 104
- Integratedcablelock 104
- Passwordprotection 104
- Usingadiagnosticprogram 105
- Troubleshootingprocedure 105
- Basictroubleshootingtables 106
- Opticaldriveproblems 106
- Harddiskdriveproblems 107
- Memorymoduleproblems 108
- 2.Restarttheserver 110
- 3.ReplacetheUSBdevice 110
- Informationresources 111
- Usingthedocumentation 111
- ThinkServerWebsite 111
- LenovoSupportWebsite 111
- Helpandservice 112
- Beforeyoucall 112
- Callingforservice 112
- Usingotherservices 113
- Purchasingadditionalservices 113
- AppendixA.Notices 115
- Trademarks 116
- Importantnotes 116
- Particulatecontamination 116
- Recyclinginformation 117
- Batteryreturnprogram 117
- ImportantWEEEinformation 119
- ChinaRoHS 120
- TurkishRoHS 120
- AppendixA.Notices107 121
- AppendixA.Notices109 123
- Eurasiancompliancemark 124
- Brazilregulatorynotice 124
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