Lenovo E93z Specifications Page 56

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Symptom:Serialportcannotbeaccessed.
Actions:
Ensurethattheserialcableissecurelyconnectedtotheserialportonthecomputerandtotheserial
device.Iftheserialdevicehasitsownpowercord,ensurethatitisattachedtoaproperlygrounded
electricaloutlet.
IftheserialdevicehasitsownOn/Offswitch,ensurethatitisintheOnposition.
IftheserialdevicehasanOnlineswitch,ensurethatitisintheOnlineposition.
Iftheserialdeviceisaprinter,ensurethatpaperisloadedcorrectly.
Verifythatanysoftwaresuppliedwiththeserialdeviceiscorrectlyinstalled.Refertothedocumentation
fortheserial-deviceoption.
Ensurethattheserial-portadapter,ifyouaddedone,isproperlyinstalledandfirmlyseated.
Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnical
assistance,see“LenovoSupportWebsite”onpage32.
Softwareproblems
Selectyoursymptomfromthefollowinglist:
“Whenusingasortfeature,datesdonotsortinthecorrectorder”onpage52
“Softwaredoesnotworkasexpected”onpage52
Whenusingasortfeature,datesdonotsortinthecorrectorder
Symptom:Whenusingasortfeature,datesdonotsortinthecorrectorder.
Action:Somesoftwaredevelopedbeforetheyear2000usedonlythelasttwodigitsofayeartosort
dates,alwaysassumingthefirsttwodigitswere19.Consequently,theseprogramssortdatesoutoforder.
Checkwithyoursoftwaremanufacturertoseeifanyupdatesareavailable.Manysoftwaremanufacturers
makeupdatesavailablefromtheWorldWideWeb.
Softwaredoesnotworkasexpected
Symptom:Softwaredoesnotworkasexpected.
Actions:
Mostsoftwareprogramshavebuilt-inhelpsystemsthatprovideinstructionsformosttasks.Ifyouare
havingdifficultyperformingaspecifictaskwithinasoftwareprogram,refertothehelpsystemforthat
program.Helpsystemsaretypicallyaccessiblefromamenuorbuttonintheprogram,andfrequently
fromtheF1key.
IfyouhavedifficultywiththeWindowsoperatingsystemoroneofitscomponents,refertotheWindows
helpsystem.ItisaccessiblefromtheWindowsStartmenu.
Todetermineifproblemsarecausedbynewlyinstalledsoftware,verifythat:
Yourcomputerhastheminimummemoryrequirementsneededtousethesoftware.Seethe
informationsuppliedwiththesoftwaretoverifymemoryrequirements.(Ifyoujustinstalledanadapter
ormemory,youmighthaveamemory-addressconflict.)
Thesoftwareisdesignedtooperateonyourcomputer.
Othersoftwareworksonyourcomputer.
Thesoftwareyouareusingworkscorrectlyonanothercomputer.
52ThinkCentreE93zHardwareMaintenanceManual
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