Lenovo Personal Computer 4263 User Manual Page 76
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- Table of contents
- TROUBLESHOOTING
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Diagnostic programs
Diagnostic programs are used to test hardware components of your computer.
Diagnostic programs can also report operating-system-controlled settings that
interfere with the correct operation of your system. The following programs are
preinstalled on your computer to help you diagnose computer problems:
v Lenovo ThinkVantage Toolbox (used when you are running the Windows
operating system)
v PC-Doctor for Rescue and Recovery (used when you cannot start the Windows
operating system)
Notes:
1. You can also download the PC-Doctor for DOS diagnostic program from
http://www.lenovo.com/support. See “PC-Doctor for DOS” on page 69 for
detailed information.
2. If you are unable to isolate and repair the problem yourself after running the
programs, save and print the log files created by the programs. You will need
the log files when you speak to a Lenovo technical support representative.
Lenovo ThinkVantage Toolbox
The Lenovo ThinkVantage Toolbox program helps you maintain your computer,
improve computing security, diagnose computer problems, get familiar with the
innovative technologies provided by Lenovo, and get more information about your
computer. You can use the diagnostics feature of the Lenovo ThinkVantage Toolbox
program to test devices, diagnose computer problems, create bootable diagnostic
media, update system drivers, and view system information.
v To run the Lenovo ThinkVantage Toolbox program on the Windows 7 operating
system, click Start → All Programs → Lenovo ThinkVantage Tools → System
Health and Diagnostics. Follow the instructions on the screen.
v To run the Lenovo ThinkVantage Toolbox program on the Windows XP
operating system, click Start → All Programs → ThinkVantage → Lenovo
ThinkVantage Toolbox. Follow the instructions on the screen.
For additional information about running the Lenovo ThinkVantage Toolbox
program, refer to the Lenovo ThinkVantage Toolbox help system.
PC-Doctor for Rescue and Recovery
The PC-Doctor for Rescue and Recovery diagnostic program is part of the Rescue
and Recovery workspace on your Lenovo computer. Use the PC-Doctor for Rescue
and Recovery program if you are unable to start the Windows operating system.
To run the PC-Doctor for Rescue and Recovery program from the Rescue and
Recovery workspace, do the following:
1. Turn off the computer.
2. Repeatedly press and release the F11 key when turning on the computer. When
you hear beeps or see a logo screen, release the F11 key. The Rescue and
Recovery workspace opens after a short delay.
3. From the Rescue and Recovery workspace, select Launch advanced Rescue and
Recovery → Diagnose hardware. The PC-Doctor for Rescue and Recovery
program opens.
4. Select the desired diagnostic test. Then, follow the instructions on the screen.
68 User Guide
- ThinkStation 3
- User Guide 3
- Contents 5
- Index ...............79 6
- Important safety information 7
- 2 User Guide 10
- Chapter 1. Product overview 11
- Specifications 12
- Software overview 12
- Lenovo ThinkVantage Toolbox 13
- Adobe Reader 13
- Antivirus software 13
- 6 User Guide 14
- Chapter 1. Product overview 7 15
- 8 User Guide 16
- Chapter 1. Product overview 9 17
- Locating components 18
- 12 User Guide 20
- Installing external options 21
- Removing the computer cover 21
- 14 User Guide 22
- 16 User Guide 24
- 18 User Guide 26
- 20 User Guide 28
- 22 User Guide 30
- 24 User Guide 32
- 26 User Guide 34
- Replacing a hard disk drive 36
- Replacing the optical drive 37
- 30 User Guide 38
- 32 User Guide 40
- 34 User Guide 42
- 36 User Guide 44
- 38 User Guide 46
- 40 User Guide 48
- Obtaining device drivers 49
- Basic security features 50
- Locking devices 50
- Password protection 51
- 44 User Guide 52
- Creating recovery media 53
- Using recovery media 54
- Performing a backup operation 55
- 48 User Guide 56
- Creating a rescue medium 57
- Using a rescue medium 58
- Solving recovery problems 59
- 52 User Guide 60
- Viewing or changing settings 61
- Using passwords 61
- Password considerations 62
- Administrator password 62
- User Password 62
- Selecting a startup device 63
- Advanced settings 64
- Chapter 5. Configuring RAID 65
- Creating RAID volumes 66
- Deleting RAID volumes 66
- 60 User Guide 68
- 62 User Guide 70
- Using system programs 71
- 64 User Guide 72
- 66 User Guide 74
- Basic troubleshooting 75
- Diagnostic programs 76
- PC-Doctor for DOS 77
- Cleaning an optical mouse 77
- 70 User Guide 78
- Information resources 79
- Online Books folder 79
- Lenovo ThinkVantage Tools 79
- Lenovo Welcome 80
- Safety and warranty 80
- Help and service 80
- Calling for service 81
- Using other services 81
- 74 User Guide 82
- © Copyright Lenovo 2010 75 83
- 76 User Guide 84
- Appendix B. Notices 85
- Television output notice 86
- European conformance CE mark 86
- Trademarks 86
- 80 User Guide 88
- Web site, Lenovo 72 89
- 82 User Guide 90
- Part Number: 89Y7306 92
- Printed in USA 92
- (1P) P/N: 89Y7306 92
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