Batteryandpower
Thissectiontellswhattodoifyouhaveabatteryandpowerproblem.
Thissectionincludesvetopics:Battery,acpoweradapter,Power,Powerbutton,StartupandSleep
(standby)andhibernation.Checkthesetopicstondtherelatedinformation.
Batteryproblems
•Problem:Thebatterypackcannotbefullychargedbythepower-offmethodinthestandardcharge
timeforyourcomputer.
Solution:Thebatterypackmightbeover-discharged.Dothefollowing:
1.Turnoffthecomputer.
2.Makesurethattheover-dischargedbatterypackisinthecomputer.
3.Connecttheacpoweradaptertothecomputerandletitcharge.
IftheoptionalQuickChargerisavailable,useittochargetheover-dischargedbatterypack.
Ifthebatterypackcannotbefullychargedin24hours,useanewbatterypack.
•Problem:Yourcomputershutsdownbeforethebatterystatusindicatorshowsempty,-or-Your
computeroperatesafterthebatterystatusindicatorshowsempty.
Solution:Dischargeandrechargethebatterypack.
•Problem:Theoperatingtimeforafullychargedbatterypackisshort.
Solution:Dischargeandrechargethebatterypack.Ifyourbattery'soperatingtimeisstillshort,usea
newbatterypack.
•Problem:Thecomputerdoesnotoperatewithafullychargedbatterypack.
Solution:Thesurgeprotectorinthebatterypackmightbeactive.Turnoffthecomputerforoneminuteto
resettheprotector;thenturnonthecomputeragain.
•Problem:Thebatterypackcannotbecharged.
Solution:Youcannotchargethebatterywhenitistoohot.Ifthebatteryfeelshot,removeitfromthe
computerandallowittocooltoroomtemperature.Afteritcools,reinstallitandrechargethebattery.Ifit
stillcannotbecharged,haveitserviced.
ACpoweradapterproblems
•Problem:Theacpoweradapterisconnectedtothecomputerandtheworkingelectricaloutlet,butthe
poweradapter(powerplug)iconisnotdisplayedinthetaskbar.Alsotheacpowerindicatordoes
notlightup.
Solution:Doasfollows:
1.Makesurethattheconnectionoftheacpoweradapteriscorrect.Forconnectingtheacpower
adapter,seetheSetupInstructionsmanualincludedintheshippingcontentsofyourcomputer.
2.Iftheabovestepiscorrect,turnoffthecomputer,thendisconnecttheacpoweradapteranduninstall
themainbattery.
3.Reinstallthebatteryandreconnecttheacpoweradapter,thenturnonthecomputer.
4.Ifthepoweradaptericonstilldoesnotappearonthetaskbarandtheacpowerindicatordoesnot
lightup,havetheacpoweradapterandyourcomputerserviced.
Note:IfyourcomputerisaWindows7model,todisplaythepoweradapter(powerplug)icon,click
Showhiddeniconsinthetaskbar.
Chapter10.Troubleshootingcomputerproblems151
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