Chapter8.Troubleshootingcomputerproblems
Thischapterprovidesinformationonwhattodoifyouexperienceaproblemwithyourcomputer.
Troubleshooting
Tomakesurethatyourcomputerhasthefeaturesthatareintroducedinthefollowingsections,consultthe
onlinehelporthelistshippedwithyourcomputer.
Batteryandpowerproblems
Thistopiccontainsinstructionsontroubleshootingbatteryandpowerproblems.
Batteryproblems
Printtheseinstructionsnowandkeepitwithyourcomputerforreferencelater.
Thebatterypackcannotbefullychargedinthestandardchargetimewhenthecomputerispowered
off.
Thebatterypackmightbeover-discharged.Dothefollowing:
1.Turnoffthecomputer.
2.Makesurethattheover-dischargedbatterypackisinthecomputer.
3.Connecttheacpoweradaptertothecomputerandletitcharge.
Ifaquickchargerisavailable,useittochargetheover-dischargedbatterypack.
Ifthebatterypackcannotbefullychargedin24hours,useanewbatterypack.
Yourcomputershutsdownbeforethebatterystatusindicatorshowsempty,oryourcomputer
operatesafterthebatterystatusindicatorshowsempty.
Dischargeandrechargethebatterypack.
Theoperatingtimeforafullychargedbatteryisshort.
Dischargeandrechargethebatterypack.Ifyourbatteryoperatingtimeisstillshort,useanewbatterypack.
Thecomputerdoesnotoperatewithafullychargedbattery.
Thesurgeprotectorinthebatterypackmightbeactive.Turnoffthecomputerforoneminutetoresetthe
protector;thenturnonthecomputeragain.
Thebatterycannotbecharged.
Youcannotchargethebatterywhenitistoohot.Ifthebatteryfeelshot,removeitfromthecomputerand
allowittocooltoroomtemperature.Afteritcools,reinstallitandrechargethebattery.Ifitstillcannot
becharged,haveitserviced.
Anacpoweradapterproblem
Theacpoweradapterisconnectedtothecomputerandtheworkingelectricaloutlet,butthe
poweradapter(powerplug)iconisnotdisplayedonthetaskbar.Alsotheacpowerindicatordoes
notlightup.
Dothefollowing:
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