Lenovo 6437 User Manual download pdf (Page 70)

Universal Serial Bus (USB) device problems

v Follow the suggested actions in the order in which they are listed in the Action column until the problem

is solved.

v See the parts listing in the Hardware Maintenance Manual to determine which components are customer

replaceable units (CRU) and which components are field replaceable units (FRU).

v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a

trained service technician.

Symptom Action

A USB device does not work.

1. Make sure that:

v The correct USB device driver is installed.

v The operating system supports USB devices.

Make sure that the USB configuration options are set correctly in the

Configuration/Setup Utility program menu (see the User’s Guide for more

information).

3. If you are using a USB hub, disconnect the USB device from the hub and

connect it directly to the server.

Video problems

See “Monitor problems” on page 50.

56 ThinkServer RS110 Types 6435, 6436, 6437, and 6438: Installation Guide

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Lenovo 6437 User Manual Page 70