Lenovo M73z User's Guide Page 4

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Reinstallingsoftwareprograms......48
Reinstallingdevicedrivers........48
Solvingrecoveryproblems........48
RecoveryinformationfortheWindows8or
Windows8.1operatingsystem........49
Refreshingyourcomputer........49
Resettingyourcomputertothefactorydefault
settings................49
Usingtheadvancedstartupoptions....49
RecoveringyouroperatingsystemifWindows
8orWindows8.1failstostart.......50
Chapter7.UsingtheSetupUtility
program................51
StartingtheSetupUtilityprogram.......51
Viewingandchangingsettings........51
Usingpasswords..............51
Passwordconsiderations.........52
Power-OnPassword..........52
AdministratorPassword.........52
HardDiskPassword...........52
Setting,changing,anddeletingapassword.52
Enablingordisablingadevice........53
Selectingastartupdevice..........53
Selectingatemporarystartupdevice....53
Selectingorchangingthestartupdevice
sequence...............53
EnablingErPLPScompliancemode......54
Smartperformancechoices.........55
ExitingtheSetupUtilityprogram.......55
Chapter8.Updatingsystem
programs...............57
Usingsystemprograms...........57
Updating(flashing)theBIOSfromadisc....57
Updating(flashing)theBIOSfromyouroperating
system..................58
Chapter9.Preventingproblems...59
Keepingyourcomputercurrent........59
Gettingthelatestdevicedriversforyour
computer...............59
Updatingyouroperatingsystem......59
UsingSystemUpdate..........60
Cleaningandmaintenance..........60
Basics................60
Cleaningyourcomputer.........61
Goodmaintenancepractices.......62
Movingyourcomputer...........62
Chapter10.Troubleshootingand
diagnostics..............63
Basictroubleshooting............63
Troubleshootingprocedure..........64
Troubleshooting..............64
Audioproblems............65
CDproblems.............66
DVDproblems.............67
Intermittentproblems..........69
Keyboard,mouse,orpointingdevice
problems...............69
Monitorproblems............71
Networkingproblems..........73
Optionproblems............75
Performanceandlockupproblems.....76
Printerproblems............78
Serialportproblems...........78
Softwareproblems...........78
USBproblems.............80
LenovoSolutionCenter...........80
Chapter11.Gettinginformation,help,
andservice..............81
Informationresources............81
LenovoThinkVantageTools........81
HelpandSupport............81
SafetyandWarranty...........81
LenovoWebsite............81
LenovoSupportWebsite.........82
Helpandservice..............82
Usingthedocumentationanddiagnostic
program...............82
Callingforservice............82
Usingotherservices..........83
Purchasingadditionalservices......83
AppendixA.Notices..........85
Trademarks................86
AppendixB.Regulatory
information..............87
Exportclassificationnotice..........87
Electronicemissionsnotices.........87
FederalCommunicationsCommission
DeclarationofConformity........87
Eurasiancompliancemark..........89
Brazilregulatorynotice...........89
Mexicoregulatorynotice...........89
Additionalregulatoryinformation.......89
AppendixC.WEEEandrecycling
information..............91
ImportantWEEEinformation.........91
RecyclinginformationforJapan........91
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