Lenovo TS130 User Manual Page 97

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  • TROUBLESHOOTING
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Chapter7.Troubleshootinganddiagnostics
Thischapterprovidesinformationaboutbasictroubleshootinganddiagnosticmethodstohelpyousolve
problemsthatmightoccurintheserver.Ifyourserverproblemisnotdescribedhere,see“Helpandservice”
onpage94
foradditionaltroubleshootingresources.
Basictroubleshooting
Thefollowingtablesprovideinformationtohelpyoutroubleshootyourserverproblems.
Note:Ifyoucannotcorrecttheproblem,havetheserverserviced.Foralistofserviceandsupporttelephone
numbers,refertotheWarrantyandSupportInformationdocumentat:
http://www.lenovo.com/support/phone
Generalproblems
Thefollowingtabledescribesthegeneralproblemsandsuggestedactionstocorrectdetectedproblems.
SymptomAction
Theserverdoesnotstartwhen
youpressthepowerswitch.
Verifythat:
Thepowercordiscorrectlyconnectedtotherearoftheserverandtoaworking
electricaloutlet.
Ifyourserverhasasecondarypowerswitchontherearoftheserver,makesure
thatitisswitchedon.
Thepowerindicatoronthefrontoftheserverison.
Theservervoltagematchesthevoltageavailableattheelectricaloutletforyour
countryorregion.
Themonitorscreenisblank.
Verifythat:
Themonitorsignalcableiscorrectlyconnectedtothemonitorandtothe
appropriatemonitorconnectorontheserver.
Themonitorpowercordiscorrectlyconnectedtothemonitorandtoaworking
electricaloutlet.
Themonitoristurnedonandthebrightnessandcontrastcontrolsareset
correctly.
Theservervoltagematchesthevoltageavailableattheelectricaloutletforyour
countryorregion.
Ifyourserverhastwomonitorconnectors,besuretousetheconnectoron
thegraphicscard.
Theoperatingsystemdoesnot
start.
Verifythat:
Thestartupsequenceincludesthedevicewheretheoperatingsystemresides.
Usually,theoperatingsystemisontheharddiskdrive.Formoreinformation,
see“Selectingastartupdevice”onpage75
.
Theserverbeepsmultipletimes
beforetheoperatingsystem
starts.
Verifythatnokeysarestuck.
Troubleshootingtables
Usethetroubleshootingtablestondsolutionstoproblemsthathaveidentiablesymptoms.
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