Lenovo ThinkPad USB 3.0 Ultra Dock User's Guide download pdf (Page 50)

ThefollowingisaddedtoPart1:

CustomersintheEEAmaycontactLenovoatthefollowingaddress:EMEAServiceOrganisation,Lenovo

(International)B.V.,Floor2,Einsteinova21,85101,Bratislava,Slovakia.Serviceunderthiswarrantyfor

LenovohardwareproductspurchasedinEEAcountriesmaybeobtainedinanyEEAcountryinwhichthe

producthasbeenannouncedandmadeavailablebyLenovo.

Russia

ThefollowingisaddedtoPart1:

ProductServiceLife

Theproductservicelifeisfour(4)yearsfromtheoriginaldateofpurchase.

Part3-WarrantyServiceInformation

ProductType

CountryorRegionof

PurchaseWarrantyPeriod

TypeofWarranty

Service

ThinkPadUSB3.0UltraDock

Worldwide3year1,4

ThinkPadUSB3.0ProDock

Worldwide3year1,4

Ifrequired,yourServiceProviderwillproviderepairorexchangeservicedependingonthetypeofwarranty

servicespeciﬁedforyourproductandtheavailableservice.Schedulingofservicewilldependuponthetime

ofyourcall,partsavailability,andotherfactors.

TypesofWarrantyService

1.CustomerReplaceableUnit(“CRU”)Service

UnderCRUService,theServiceProviderwillshipCRUstoyouatitscostforinstallationbyyou.CRU

informationandreplacementinstructionsareshippedwithyourproductandareavailablefromLenovoatany

timeuponrequest.CRUsthatareeasilyinstalledbyyouarecalled“Self-serviceCRUs”.“Optional-service

CRUs”areCRUsthatmayrequiresometechnicalskillandtools.InstallationofSelf-serviceCRUsisyour

responsibility.YoumayrequestthataServiceProviderinstallOptional-serviceCRUsunderoneoftheother

typesofwarrantyservicedesignatedforyourproduct.Anoptionalserviceofferingmaybeavailablefor

purchasefromaServiceProviderorLenovounderwhichSelf-serviceCRUswouldbeinstalledforyou.

YoumayﬁndalistofCRUsandtheirdesignationinthepublicationthatwasshippedwithyourproduct

oratwww.lenovo.com/CRUs.TherequirementtoreturnadefectiveCRU,ifany,willbespeciﬁedinthe

instructionsshippedwithareplacementCRU.Whenreturnisrequired:1)returninstructions,aprepaid

returnshippinglabel,andacontainerwillbeincludedwiththereplacementCRU;and2)youmaybecharged

forthereplacementCRUiftheServiceProviderdoesnotreceivethedefectiveCRUfromyouwithinthirty

(30)daysofyourreceiptofthereplacementCRU.

2.On-siteService

UnderOn-SiteService,aServiceProviderwilleitherrepairorexchangetheproductatyourlocation.You

mustprovideasuitableworkingareatoallowdisassemblyandreassemblyoftheproduct.Somerepairs

mayneedtobecompletedataservicecenter.Ifso,theServiceProviderwillsendtheproducttothe

servicecenteratitsexpense.

3.CourierorDepotService

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Lenovo ThinkPad USB 3.0 Ultra Dock User's Guide Page 50

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