Lenovo X250 Technical Information Page 30

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Beforecheckingproblemswiththecomputer,determinewhetherthedamageiscoveredunderthewarranty
byreferringtothefollowinglist:
Thefollowingarenotcoveredunderwarranty:
LCDpanelcrackedfromtheapplicationofexcessiveforceorfrombeingdropped
Scratched(cosmetic)parts
Distortion,deformation,ordiscolorationofthecosmeticparts
Plasticparts,latches,pins,orconnectorsthathavebeencrackedorbrokenbyexcessiveforce
Damagecausedbyliquidspilledintothesystem
DamagecausedbytheimproperinsertionofaPCcardortheinstallationofanincompatiblecard
Fusesblownbyattachmentofanonsupporteddevice
Forgottencomputerpassword(makingthecomputerunusable)
Stickykeyscausedbyspillingaliquidontothekeyboard
Useofanincorrectacpoweradapteronlaptopproducts
Thefollowingsymptomsmightindicatedamagecausedbynonwarrantedactivities:
Missingpartsmightbeasymptomofunauthorizedserviceormodification.
Checkforobviousdamagetoaharddiskdrive.Ifthespindleofaharddiskdrivebecomesnoisy,thehard
diskdrivemighthavebeendroppedorsubjecttoexcessiveforce.
Checkoutguide
UsethefollowingproceduresasaguideinidentifyingandcorrectingproblemswiththeThinkPadnotebook
computers.
Note:ThediagnostictestsareintendedtotestonlyThinkPadproducts.Theuseofnon-ThinkPadproducts,
prototypecards,ormodifiedoptionscanleadtofalseindicationsoferrorsandinvalidsystemresponses.
1.Identifythefailingsymptomsinasmuchdetailaspossible.
2.Verifythesymptoms.Trytore-createthefailurebyrunningthediagnostictestorbyrepeatingthe
operation.
LenovoSolutionCenter
TheLenovoSolutionCenterprogramenablesyoutotroubleshootandresolvecomputerproblems.It
combinesdiagnostictests,systeminformationcollection,securitystatus,andsupportinformation,along
withhintsandtipsformaximumsystemperformance.
TheLenovoSolutionCenterprogramisavailablefordownloadat:
http://www.lenovo.com/diags
ToruntheLenovoSolutionCenterprogram,gotoControlPanelandclickSystemandSecurityLenovo-
SystemHealthandDiagnostics,andthenfollowtheinstructionsonthescreen.
FormoreinformationabouttheLenovoSolutionCenterprogram,refertothehelpinformationsystem
oftheprogram.
Quicktestprograms
Runquicktestprogramstotroubleshootandresolvecomputerproblems,especiallywhenthecomputer
doesnothavetheLenovoSolutionCenterprograminstalled.
Lenovoprovidesthefollowingquicktestprograms:
LenovoHardDriveQuickT est:Usethisprogramtotroubleshootandresolveinternalstorageproblems.
LenovoMemoryQuickT est:Usethisprogramtotroubleshootandresolvememorymoduleproblems.
24HardwareMaintenanceManual
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