Lenovo B460e Notebook User Manual download pdf (Page 29)

Chapter 5. Troubleshooting

Battery problems

Your computer shuts down before

the battery status indicator shows

empty.

-or-

Your computer operates after the

battery status indicator shows

empty.

• Discharge and recharge the battery.

The operating time for a fully

charged battery is short.

• For details, see “Handling the battery” in Chapter 2.

The computer does not operate with

a fully charged battery.

• The surge protector in the battery might be active. Turn off the

computer for one minute to reset the protector; then turn on the

computer again.

The battery does not charge. • For details, see “Handling the battery” in Chapter 2.

A hard disk drive problem

The hard disk drive does not work. • In the Boot menu in BIOS setup utility, make sure that the hard disk

drive is included in the Boot priority order correctly.

A startup problem

The Microsoft

Windows operating

system does not start.

• Use the OneKey Rescue system to help solve or identify your

problem. For details about OneKey Rescue system, see “Chapter 4.

OneKey Rescue system” on page 19.

OneKey Rescue system problems

Backup cannot be made. • You are not currently using a Windows operating system.

• There is not enough space to store the backed up data. You will need

to free more hard disk space on your system partition (C drive).

Fail to restore system partition to

factory default.

• The system partition, such as the partition size or the drive capacity

of C, has been modified.

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