4.Followtheinstructionsonthescreentoresetyourcomputertothefactorydefaultsettings.
Usingtheadvancedstartupoptions
Withtheadvancedstartupoptions,youcanchangethefirmwaresettingsofthecomputer,changethe
startupsettingsoftheWindowsoperatingsystem,startthecomputerfromanexternaldevice,orrestorethe
Windowsoperatingsystemfromasystemimage.
Tousetheadvancedstartupoptions,dothefollowing:
1.Moveyourpointertothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.Click
Settings➙ChangePCsettings➙Updateandrecovery➙Recovery.
2.IntheAdvancedstartupsection,clickRestartnow➙Troubleshoot➙Advancedoptions.
3.Selectadesiredstartupoption,thenfollowtheinstructionsonthescreen.
RecoveringyourcomputerfromtheWindowsrecoveryenvironment
TheWindowsrecoveryenvironmentonyourcomputeriscapableofoperatingindependentlyfromthe
Windows8.1operatingsystem.Thisenablesyoutorecoverorrepairtheoperatingsystemevenifthe
Windows8.1operatingsystemfailstostart.
Aftertwoconsecutivefailedbootattempts,theWindowsrecoveryenvironmentstartsautomatically.Then
youcanchooserepairandrecoveryoptionsbyfollowingtheinstructionsonthescreen.
Note:Ensurethatyourcomputerisconnectedtoacpowerduringtherecoveryprocess.
YoucancreaterecoverymediaasbackupsfortheWindowsrecoveryenvironmentandtheWindows
recoveryimage.Ifyoucannotstartthecomputer,youcanuserecoverymediatotroubleshootandfixthe
problemsonyourcomputer.
Itisrecommendedthatyoucreaterecoverymediaasearlyaspossible.Onceyoucreaterecoverymedia,
keeptheminasafeplaceanddonotusethemtostoreotherdata.
Creatingrecoverymedia
Tocreaterecoverymedia,youneedaUSBdrivewithatleast16GBofstorage.TherequiredUSBcapacity
dependsonthesizeoftherecoveryimage.
Attention:CreatingrecoverymediawilldeleteanythingstoredontheUSBdrive.Toavoiddataloss,makea
backupcopyofallthedatathatyouwanttokeep.
Tocreaterecoverymedia,dothefollowing:
Note:Ensurethatyourcomputerisconnectedtoacpower.
1.Moveyourpointertothetop-rightorbottom-rightcornerofthescreentodisplaythecharms,and
clickSearch.
2.TyperecoveryintheSearchfieldandclicktheSearchbutton.ThenclickCreatearecoverydrive.
3.ClickYesintheUserAccountControlwindowtoallowtheRecoveryMediaCreatorprogramtostart.
4.EnsurethatyouselecttheCopytherecoverypartitionfromthePCtotherecoverydrive.option.
ThenclickNext.
Important:IfyoucleartheCopytherecoverypartitionfromthePCtotherecoverydrive.option,
youwillcreaterecoverymediawithouttherecoverypartitioncontent.Youstillcanstartthecomputer
fromtherecoverymedia,butyoumightbeunabletorecoveryourcomputeriftherecoverypartitionon
yourcomputerisdamaged.
5.ConnectaproperUSBdrivethenclickNext.
Chapter4.Relatedserviceinformation31
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