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•Problem:Myscreengoesblankwhilethecomputerison.
Solution:Yourscreensaverorpowermanagementmighthavebeenenabled.Doeitherofthefollowing:
–TouchtheTrackPointpointingdeviceorthetouchpad,orpressakeytoexitthescreensaver.
–Pressthepowerbuttontoresumefromsleeporhibernation.
Beeperrors
Table8.Beeperrors
Problem
Solution
Oneshortbeep,pause,threeshortbeeps,pause,three
moreshortbeeps,andoneshortbeep
Makesurethatmemorymodulesareinstalledcorrectly.If
theyare,andyoustillhearthebeeps,havethecomputer
serviced.
Threeshortbeeps,pause,oneshortbeep,pause,one
moreshortbeep,andthreeshortbeeps
PCIresourceallocationfailure.Poweroffthecomputer
andremovethedevicefromtheExpressCardSlot.Ifthe
beepspersist,havethecomputerserviced.
Onelongandtwoshortbeeps
Thevideofunctionhasaproblem.Havethecomputer
serviced.
Fourcyclesoffourshortbeeps
Shutdownthecomputerimmediatelyandhavethe
computerserviced.
FiveshortbeepsThesystemboardhasaproblem.Havethecomputer
serviced.
Memorymoduleproblems
Printtheseinstructionsnowandkeepitwithyourcomputerforreferencelater.
Ifyourmemorymoduleisnotoperatingproperly,checkthefollowingitems:
1.Verifythatthememorymoduleisinstalledandseatedcorrectlyinyourcomputer.
Itmightbenecessarytoremovealladdedmemorymodulestotestthecomputerwithonlythe
factory-installedmemorymodules,andthenreinstallthememorymoduleoneatatimetoensurea
properconnection.See“Replacingamemorymodule”onpage73
.
2.Checkforerrormessagesduringstartup.
Followtheappropriatecorrectiveactionsforpower-onself-test(POST).See“Errormessages”on
page132.
3.VerifythatthelatestUEFIforyourmodelhasbeeninstalled.
4.Verifythepropermemorycongurationandcompatibilityincludingthemaximummemorysizeandthe
memoryspeed.See“Replacingamemorymodule”onpage73.
5.Rundiagnosticprograms.See“Diagnosingproblems”onpage131.
Networkingproblems
Thefollowingarethemostcommonnetworkingproblems.
Ethernetproblems
•Problem:Yourcomputercannotconnecttothenetwork.
Solution:Makesurethat:
–Thecableisinstalledcorrectly.
Chapter10.Troubleshootingcomputerproblems135
- UserGuide 1
- SecondEdition(May2012) 2
- Contents 3
- AppendixB.WEEEandrecycling 5
- AppendixC.ENERGYSTARmodel 5
- AppendixD.Notices.........163 5
- Readthisrst 7
- Importantsafetyinformation 8
- Safetyguidelines 9
- Powercordsandpoweradapters 11
- Plugsandoutlets 12
- Powersupplystatement 12
- Externaldevices 12
- Generalbatterynotice 13
- Rechargeablebatterynotice 13
- Lithiumcoincellbatterynotice 14
- Heatandproductventilation 15
- Usingheadphonesorearphones 17
- Additionalsafetyinformation 17
- Chapter1.Productoverview 19
- Right-sideview 21
- Left-sideview 23
- Statusindicators 25
- 2Deviceaccessstatusindicator 26
- 3Poweronstatusindicator 26
- Machinetypeandmodellabel 27
- CerticateofAuthenticitylabel 28
- Features 29
- Specications 30
- Operatingenvironment 31
- ThinkVantageapplications 33
- Chapter1.Productoverview17 35
- 18UserGuide 36
- Chapter2.Usingyourcomputer 37
- Specialkeysandbuttons 38
- Functionkeycombinations 38
- Chapter2.Usingyourcomputer21 39
- Volumeandmutebuttons 41
- Windowskey 42
- Usingthetouchpad 44
- Chapter2.Usingyourcomputer27 45
- Powermanagement 46
- Checkingbatterystatus 46
- Usingtheacpoweradapter 46
- Chargingthebattery 47
- Maximizingbatterylife 47
- Managingyourbatterypower 47
- Power-savingmodes 47
- Handlingthebattery 48
- Chapter2.Usingyourcomputer31 49
- Connectingtothenetwork 50
- Ethernetconnections 50
- Wirelessconnections 50
- Chapter2.Usingyourcomputer33 51
- UsingBluetooth 52
- UsingWiMAX 52
- Chapter2.Usingyourcomputer35 53
- Presentationsandmultimedia 54
- Changingdisplaysettings 54
- Chapter2.Usingyourcomputer37 55
- UsingtheDVImonitor 56
- Settingupapresentation 57
- UsingtheExtenddesktopfunction 57
- Usingaudiofeatures 58
- Usingtheintegratedcamera 58
- Chapter2.Usingyourcomputer41 59
- .Usingyourcomputer43 61
- 44UserGuide 62
- Chapter3.Youandyourcomputer 63
- Accessibilityinformation 64
- Travelingwithyourcomputer 65
- Traveltips 65
- Travelaccessories 66
- Chapter4.Security 67
- Power-onpassword 68
- Harddiskpasswords 68
- Chapter4.Security51 69
- Supervisorpassword 70
- Chapter4.Security53 71
- Harddisksecurity 72
- Settingthesecuritychip 73
- Usingthengerprintreader 74
- Chapter4.Security57 75
- Chapter4.Security59 77
- Usingrewalls 78
- Protectingdataagainstviruses 78
- Chapter5.Recoveryoverview 79
- Chapter5.Recoveryoverview63 81
- Creatingandusingarescuemedium 82
- Chapter5.Recoveryoverview65 83
- Solvingrecoveryproblems 84
- Chapter6.Replacingdevices 85
- 4.Removethebattery 87
- .Replacingdevices69 87
- ReplacingtheSIMcard 88
- Chapter6.Replacingdevices71 89
- 72UserGuide 90
- Replacingamemorymodule 91
- 1,thenremovethecover2 92
- 1;thenpressitinrmly2 93
- Chapter6.Replacingdevices75 93
- Replacingthekeyboard 94
- Chapter6.Replacingdevices77 95
- 1.Attachtheconnector 96
- 78UserGuide 96
- Replacingthepalmrest 97
- 1,thenremove 98
- Installingthepalmrest 99
- .Replacingdevices81 99
- 82UserGuide 100
- Replacingthespeaker 101
- Replacingthebackupbattery 102
- Chapter6.Replacingdevices85 103
- 86UserGuide 104
- FindingThinkPadoptions 105
- ThinkPadBattery19+ 105
- ThinkPadUltraBaseSeries3 108
- Bottomview 110
- Securityfeature 113
- 1Unlockedposition 114
- 2Lockedposition 114
- Frontview 115
- Rearview 117
- Usingthesystemlockkey 122
- Chapter8.Advancedconguration 123
- Installingdevicedrivers 125
- ThinkPadSetup 126
- Mainmenu 126
- Congmenu 127
- 110UserGuide 128
- .Advancedconguration111 129
- 112UserGuide 130
- .Advancedconguration113 131
- 114UserGuide 132
- Date/Timemenu 133
- Securitymenu 133
- 116UserGuide 134
- .Advancedconguration117 135
- 118UserGuide 136
- Startupmenu 137
- Restartmenu 139
- UpdatingyoursystemUEFIBIOS 139
- Usingsystemmanagement 139
- Systemmanagement 140
- Settingmanagementfeatures 140
- 124UserGuide 142
- Chapter9.Preventingproblems 143
- Takingcareofyourcomputer 145
- 130UserGuide 148
- Diagnosingproblems 149
- Troubleshooting 149
- Computerstopsresponding 149
- Spillsonthekeyboard 150
- Errormessages 150
- Errorswithoutmessages 152
- Beeperrors 153
- Memorymoduleproblems 153
- Networkingproblems 153
- AwirelessLANproblem 154
- AwirelessWANproblem 155
- Bluetoothproblems 155
- Keyboardproblems 155
- Computerscreenproblems 156
- Externalmonitorproblems 157
- Audioproblems 158
- Fingerprintreaderproblems 159
- Batteryandpowerproblems 160
- Powerproblems 161
- Apowerbuttonproblem 161
- Startupproblems 161
- Sleepandhibernationproblems 162
- Asoftwareproblem 163
- AUSBproblem 164
- Chapter11.Gettingsupport 165
- Usingdiagnosticprograms 166
- LenovosupportWebsite 166
- CallingLenovo 166
- Purchasingadditionalservices 167
- 150UserGuide 168
- Wirelessrelatedinformation 169
- Exportclassicationnotice 171
- Electronicemissionnotices 171
- Directive 172
- 156UserGuide 174
- EUWEEEstatements 175
- Japanrecyclingstatements 175
- RecyclinginformationforBrazil 176
- 160UserGuide 178
- ©CopyrightLenovo2012 179
- 5.ClickthePowerManagementtab 180
- 7.ClickOK 180
- 162UserGuide 180
- AppendixD.Notices 181
- Trademarks 182
- PartNumber: 184
- PrintedinChina 184
- (1P)P/N: 184
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