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Important service information
Usethefollowingstrategy topreventunnecessaryexpenseforreplacingand
servicingFRUs:
• IfyouareinstructedtoreplaceanFRU,butthereplacementdoesnotsolve
theproblem,reinstalltheoriginalFRUbeforeyoucontinue.
• Somecomputers havebothaprocessor boardanda systemboard.Ifyou
areinstructedtoreplaceeitherofthem,andreplacingoneofthemdoesnot
solvetheproblem,reinstallthatboard,andthenreplacetheotherone.
• IfanadapteroradeviceconsistsofmorethanoneFRU,anyoftheFRUs
maybethecauseoftheerror.Beforereplacingtheadapterordevice,
removetheFRUsonebyonetoseeifthesymptomschange.Replaceonly
theFRUthatchangedthesymptoms.
Attention:
Thesetupconfigurationon thecomputeryouareservicingmay
havebeencustomized.RunningAutomaticConfigurationmay alterthe
settings.Notethecurrentcongurationsettings(usingtheViewConguration
option);then,whenservicehas beencompleted,verify thatthosesettings
remainineffect.
Strategy for replacing a hard disk drive
Alwaystrytorunalow-levelformatbefore replacingahard diskdrive.This
willcauseallcustomerdataon theharddisktobelost.Makesurethatthe
customerhasacurrentbackupofthedatabeforeperformingthisaction.
Attention:
Thedrivestartupsequenceinthecomputeryouareservicingmay
havebeenchanged.Beextremelycarefulduringwriteoperationssuchas
copying,saving,orformatting.Ifyouselectanincorrectdrive,dataorprograms
canbeoverwritten.
Important notice for replacing a system board
Somecomponentsmountedonasystemboardareverysensitive.Improper
handlingcancausedamage tothosecomponents, andmaycause asystem
malfunction.
Attention:
Whenhandlingasystemboard:
• Donotdropthesystemboardorapplyanyexcessiveforcetoit.
• Avoidroughhandlingofanykind.
• Avoidbendingthe systemboardandhardpushingtoprevent crackingat
eachBGA(BallGridArray)chipset.
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