Lenovo D30 Specifications Page 46
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- Table of contents
- TROUBLESHOOTING
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Rated. / 5. Based on customer reviews
Iftheseactionsdonotcorrecttheproblem,runthediagnosticprogramLenovoSolutionCenter.See“Lenovo
SolutionCenter”onpage53
.Ifyouneedtechnicalassistance,see“LenovoSupportWebsite”onpage31.
"NoOperatingSystemFound"messageorthesystemnotstartingfromthecorrect
harddiskdrive
Symptom:"NoOperatingSystemFound"messageorthesystemnotstartingfromthecorrectharddiskdrive
Actions:
•Ensurethatallharddiskdrivesignalcablesandpowercablesareconnectedcorrectly.Referto“Installing
orreplacingaharddiskdrive”onpage103.
•EnsurethattheharddiskdriveyourcomputerstartsfromislistedasthefirststartupdeviceintheSetup
Utilityprogram.Referto“Selectingastartupdevice”onpage57.
•IfyouareusingRAID,ensurethatyouhaveconfiguredtheharddiskdrivescorrectly.RefertoChapter7
“ConfiguringRAID”onpage61.
Note:Inrarecases,theharddiskdrivewiththeoperatingsystemmightgetcorruptedordamaged.Insuch
cases,youmightneedtoreplacetheharddiskdrive.Referto“Installingorreplacingaharddiskdrive”
onpage103
.Additionally,youmightneedtorecoverthedataontheharddiskdrive,orrestorethehard
diskdrivetothefactorydefaultstate.RefertotheUsingtheRescueandRecoveryworkspacesectionin
UserGuideformoreinformation.
Iftheseactionsdonotcorrecttheproblem,runthediagnosticprogramLenovoSolutionCenter.See“Lenovo
SolutionCenter”onpage53.Ifyouneedtechnicalassistance,see“LenovoSupportWebsite”onpage31.
Keyboard,mouse,orpointingdeviceproblems
Selectyoursymptomfromthefollowinglist:
•“Allorsomekeysonthekeyboarddonotwork”onpage42
•“Themouseorpointingdevicedoesnotwork”onpage43
•“Thepointeronthescreendoesnotmovesmoothlywiththemouse”onpage43
•“Thewirelesskeyboarddoesnotwork”onpage44
Allorsomekeysonthekeyboarddonotwork
Symptom:Allorsomekeysonthekeyboarddonotwork.
Actions:
•Verifythatthekeyboardcableissecurelyconnectedtothecorrectconnectoronthecomputer.
•IfyouareusinganEnhancedPerformanceUSBkeyboardandoneormoreoftheRapidAccessbuttons
aretheonlykeysthatarenotworking,thesebuttonsmighthavebeendisabledorhavenotbeenassigned
toafunction.UsethehelpsystemintheEnhancedPerformanceCustomizationKeyboardprogramto
helpdiagnoseproblemswiththeRapidAccessbuttons.
ToopentheEnhancedPerformanceCustomizationKeyboardprogram,dooneofthefollowing:
–OntheWindows7operatingsystem,dothefollowing:
1.ClickStart➙ControlPanel.
2.ClickHardwareandSound.
3.ClickDevicesandPrinters.
4.Double-clickUSBEnhancedPerformanceKeyboard.TheUSBEnhancedPerformance
KeyboardCustomizationprogramstarts.
–OntheWindows8orWindows8.1operatingsystem,dothefollowing:
42ThinkStationD30HardwareMaintenanceManual
- ThinkStationD30 1
- HardwareMaintenanceManual 1
- 2“Safetyinformation”onpage3 2
- Contents 3
- Chapter1.Aboutthismanual 5
- Chapter2.Safetyinformation 7
- Safetyinspectionguide 9
- Groundingrequirements 10
- Chapter2.Safetyinformation7 11
- .Safetyinformation9 13
- Chapter2.Safetyinformation11 15
- .Safetyinformation13 17
- .Safetyinformation15 19
- Chapter2.Safetyinformation17 21
- ≥18kg≥32kg≥55kg 23
- .Safetyinformation21 25
- Chapter2.Safetyinformation25 29
- Chapter3.Generalinformation 33
- LenovoSupportWebsite 35
- Chapter4.GeneralCheckout 37
- Basictroubleshooting 39
- Troubleshootingprocedure 40
- Troubleshooting 41
- Audioproblems 41
- NoaudioinWindows 42
- CDproblems 43
- DVDproblems 44
- Intermittentproblems 45
- Harddiskdriveproblems 45
- Monitorproblems 48
- Theimageappearstobeflickering 49
- Theimageisdiscolored 49
- Networkingproblems 50
- Optionproblems 52
- Performanceandlockupproblems 52
- Printerproblems 54
- Serialportproblems 55
- Softwareproblems 55
- USBproblems 56
- Diagnostics 56
- LenovoSolutionCenter 57
- UEFIdiagnosticprogram 57
- Viewingandchangingsettings 59
- Usingpasswords 59
- Passwordconsiderations 60
- Power-OnPassword 60
- AdministratorPassword 60
- HardDiskPassword 60
- Enablingordisablingadevice 61
- Selectingastartupdevice 61
- ExitingtheSetupUtilityprogram 63
- Chapter7.ConfiguringRAID 65
- Chapter7.ConfiguringRAID63 67
- Chapter7.ConfiguringRAID65 69
- Chapter8.Symptom-to-FRUIndex 71
- POSTerrorcodes 72
- Miscellaneouserrormessages 73
- Undeterminedproblems 75
- Chapter9.Locations 77
- LocatingmajorFRUsandCRUs 78
- .Locations75 79
- LookingupFRUinformation 80
- Locatingpartsonthesystemboard 80
- .Locations77 81
- GraphicCard 82
- Locatinginternaldrives 83
- Chapter10.ReplacingFRUs 85
- Removingthecomputercover 86
- InstallingorreplacingaPCIcard 88
- Chapter10.ReplacingFRUs85 89
- Figure9.RemovingaPCIcard 90
- 1asshownandcarefullypivot 92
- .ReplacingFRUs91 95
- Chapter10.ReplacingFRUs93 97
- Replacingthecardreader 99
- Replacingthebattery 101
- Attention: 102
- Information”onpage1 102
- Chapter10.ReplacingFRUs99 103
- Replacingtherearfanassembly 105
- Chapter10.ReplacingFRUs105 109
- 1,pin2,pin3,and 109
- Replacingtheinternalspeaker 113
- Figure39.Openingthehandles 116
- Figure42.Donottouchthepins 117
- 4ofthemicroprocessorsocket 118
- Replacingamicroprocessor 119
- Figure46.Openingthehandles 120
- Chapter10.ReplacingFRUs117 121
- Figure49.Donottouchthepins 122
- Replacingthesystemboard 123
- Chapter10.ReplacingFRUs121 125
- Completingthepartsreplacement 128
- Obtainingdevicedrivers 129
- ©CopyrightLenovo2012,2014 131
- Powermanagement 133
- AutomaticPower-Onfeatures 134
- Systemmemoryspeed 134
- AppendixA.Notices 137
- Televisionoutputnotice 138
- EuropeanconformanceCEmark 138
- Trademarks 138
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