Lenovo D30 Specifications Page 47
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- Table of contents
- TROUBLESHOOTING
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1.OpenControlPanel.
2.ClickHardwareandSound.
3.ClickDevicesandPrinters.
4.Double-clickUSBEnhancedPerformanceKeyboard.TheUSBEnhancedPerformance
KeyboardCustomizationprogramstarts.
Iftheseactionsdonotcorrecttheproblem,havethecomputerandkeyboardserviced.See“Lenovo
SupportWebsite”onpage31fordetails.
Themouseorpointingdevicedoesnotwork
Symptom:Themouseorpointingdevicedoesnotwork.
Actions:
•Verifythatthemouseorpointing-devicecableissecurelyattachedtothecorrectconnectoronthe
computer.Dependingonthetypeofmouseyouhave,themousecablewillconnecttoeitherthe
mouse,serial,orUSBconnector.SomekeyboardshaveintegratedUSBconnectorsthatcanbeused
foraUSBmouseorpointingdevice.
•Verifythatthedevicedriversforthemouseorpointingdeviceareinstalledcorrectly.
•IfyouareusingaUSBkeyboardormouse,verifythattheUSBconnectorsareenabledintheBIOS
settings.See“Enablingordisablingadevice”onpage57
.
Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“LenovoSolutionCenter”on
page53forinstructions).Ifyouneedtechnicalassistance,see“LenovoSupportWebsite”onpage31.
Opticalmouse
Thissectionprovidesinstructionsonhowtocleananopticalmouse.
Anopticalmouseusesalight-emittingdiode(LED)andanopticalsensortonavigatethepointer.Ifthe
pointeronthescreendoesnotmovesmoothlywiththeopticalmouse,youmightneedtocleanthemouse.
Tocleananopticalmouse,dothefollowing:
1.Turnoffyourcomputer.
2.Disconnectthemousecablefromthecomputer.
3.Turnthemouseupsidedowntocheckthelens.
a.Ifthereisasmudgeonthelens,gentlycleantheareawithaplaincotton-tippedswab.
b.Ifthereisdebrisinthelens,gentlyblowthedebrisawayfromthearea.
4.Checkthesurfaceonwhichyouareusingthemouse.Ifyouhaveaveryintricatepictureorpattern
beneaththemouse,itmaybedifficultforthedigitalsignalprocessor(DSP)todeterminechanges
inthemouseposition.
5.Reconnectthemousecabletothecomputer.
6.Turnyourcomputerbackon.
Thepointeronthescreendoesnotmovesmoothlywiththemouse
Symptom:Thepointeronthescreendoesnotmovesmoothlywiththemouse.
Action:Erraticmovementofthemousepointerisgenerallycausedbyabuildupofdirt,oils,andother
contaminantsontheballinsidethemouse.Cleanthemouse.See“Opticalmouse”onpage43for
instructions.
Chapter5.Troubleshootinganddiagnostics43
- ThinkStationD30 1
- HardwareMaintenanceManual 1
- 2“Safetyinformation”onpage3 2
- Contents 3
- Chapter1.Aboutthismanual 5
- Chapter2.Safetyinformation 7
- Safetyinspectionguide 9
- Groundingrequirements 10
- Chapter2.Safetyinformation7 11
- .Safetyinformation9 13
- Chapter2.Safetyinformation11 15
- .Safetyinformation13 17
- .Safetyinformation15 19
- Chapter2.Safetyinformation17 21
- ≥18kg≥32kg≥55kg 23
- .Safetyinformation21 25
- Chapter2.Safetyinformation25 29
- Chapter3.Generalinformation 33
- LenovoSupportWebsite 35
- Chapter4.GeneralCheckout 37
- Basictroubleshooting 39
- Troubleshootingprocedure 40
- Troubleshooting 41
- Audioproblems 41
- NoaudioinWindows 42
- CDproblems 43
- DVDproblems 44
- Intermittentproblems 45
- Harddiskdriveproblems 45
- Monitorproblems 48
- Theimageappearstobeflickering 49
- Theimageisdiscolored 49
- Networkingproblems 50
- Optionproblems 52
- Performanceandlockupproblems 52
- Printerproblems 54
- Serialportproblems 55
- Softwareproblems 55
- USBproblems 56
- Diagnostics 56
- LenovoSolutionCenter 57
- UEFIdiagnosticprogram 57
- Viewingandchangingsettings 59
- Usingpasswords 59
- Passwordconsiderations 60
- Power-OnPassword 60
- AdministratorPassword 60
- HardDiskPassword 60
- Enablingordisablingadevice 61
- Selectingastartupdevice 61
- ExitingtheSetupUtilityprogram 63
- Chapter7.ConfiguringRAID 65
- Chapter7.ConfiguringRAID63 67
- Chapter7.ConfiguringRAID65 69
- Chapter8.Symptom-to-FRUIndex 71
- POSTerrorcodes 72
- Miscellaneouserrormessages 73
- Undeterminedproblems 75
- Chapter9.Locations 77
- LocatingmajorFRUsandCRUs 78
- .Locations75 79
- LookingupFRUinformation 80
- Locatingpartsonthesystemboard 80
- .Locations77 81
- GraphicCard 82
- Locatinginternaldrives 83
- Chapter10.ReplacingFRUs 85
- Removingthecomputercover 86
- InstallingorreplacingaPCIcard 88
- Chapter10.ReplacingFRUs85 89
- Figure9.RemovingaPCIcard 90
- 1asshownandcarefullypivot 92
- .ReplacingFRUs91 95
- Chapter10.ReplacingFRUs93 97
- Replacingthecardreader 99
- Replacingthebattery 101
- Attention: 102
- Information”onpage1 102
- Chapter10.ReplacingFRUs99 103
- Replacingtherearfanassembly 105
- Chapter10.ReplacingFRUs105 109
- 1,pin2,pin3,and 109
- Replacingtheinternalspeaker 113
- Figure39.Openingthehandles 116
- Figure42.Donottouchthepins 117
- 4ofthemicroprocessorsocket 118
- Replacingamicroprocessor 119
- Figure46.Openingthehandles 120
- Chapter10.ReplacingFRUs117 121
- Figure49.Donottouchthepins 122
- Replacingthesystemboard 123
- Chapter10.ReplacingFRUs121 125
- Completingthepartsreplacement 128
- Obtainingdevicedrivers 129
- ©CopyrightLenovo2012,2014 131
- Powermanagement 133
- AutomaticPower-Onfeatures 134
- Systemmemoryspeed 134
- AppendixA.Notices 137
- Televisionoutputnotice 138
- EuropeanconformanceCEmark 138
- Trademarks 138
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