Lenovo ThinkPad Tablet 2 User Manual Page 29

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Chapter3.Generalcheckout
Thischapterpresentsthefollowinginformation:
“Whattodofirst”onpage23
“Powersystemcheckout”onpage24
Important:
Onlycertifiedtrainedpersonnelshouldservicethecomputer.
BeforereplacinganyFRU,readtheentirepageonremovingandreplacingFRUs.
WhenyoureplaceFRUs,usenewnylon-coatedscrews.
Beextremelycarefulduringsuchwriteoperationsascopying,saving,orformatting.
ReplaceaFRUonlywithanotherFRUofthecorrectmodel.
WhenyoureplaceaFRU,makesurethatthemodelofthemachineandtheFRUpartnumberarecorrect
byreferringtotheFRUpartslist.
AFRUshouldnotbereplacedbecauseofasingle,unreproduciblefailure.
Singlefailurescanoccurforavarietyofreasonsthathavenothingtodowithahardwaredefect,such
ascosmicradiation,electrostaticdischarge,orsoftwareerrors.ConsiderreplacingaFRUonlywhen
aproblemrecurs.IfyoususpectthataFRUisdefective,cleartheerrorlogandrunthetestagain.If
theerrordoesnotrecur,donotreplacetheFRU.
Becarefulnottoreplaceanon-defectiveFRU.
Whattodofirst
WhenyoudoreturnaFRU,youmustincludethefollowinginformationinthepartsexchangeformor
partsreturnformthatyouattachtoit:
1.Nameandphonenumberofservicetechnician
2.Dateofservice
3.Dateonwhichthemachinefailed
4.Dateofpurchase
5.FailingFRUnameandpartnumber
6.Machinetype,modelnumber,andserialnumber
7.Customer'snameandaddress
Note:Duringthewarrantyperiod,thecustomermayberesponsibleforrepaircostsifthetabletdamage
wascausedbymisuse,accident,modification,unsuitablephysicaloroperatingenvironment,orimproper
maintenancebythecustomer.Followingisalistofsomecommonitemsthatarenotcoveredunderwarranty
andsomesymptomsthatmightindicatethatthesystemwassubjectedtostressbeyondnormaluse.
Beforecheckingproblemswiththetablet,determinewhetherthedamageiscoveredunderthewarrantyby
referringtothefollowinglist:
Thefollowingarenotcoveredunderwarranty:
LCDpanelcrackedfromtheapplicationofexcessiveforceorfrombeingdropped
Scratched(cosmetic)parts
Distortion,deformation,ordiscolorationofthecosmeticparts
Plasticparts,latches,pins,orconnectorsthathavebeencrackedorbrokenbyexcessiveforce
Damagecausedbyliquidspilledintothesystem
DamagecausedbytheimproperinsertionofaPCCardortheinstallationofanincompatiblecard
Fusesblownbyattachmentofanonsupporteddevice
Forgottentabletpassword(makingthetabletunusable)
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