Note:Afterrestoringadrivetothefactorydefaultsettings,youmightneedtoreinstallsomedevicedrivers.
UsingtheWindowsrecoveryprogramsontheWindows8andWindows
8.1operatingsystems
ThissectionprovidesinformationabouttherecoverysolutionsfortheWindows8andWindows8.1
operatingsystems.
AWindowsrecoveryimageispreinstalledintherecoverypartitiononyourcomputer.TheWindowsrecovery
imageenablesyoutorefreshyourcomputer,orresetyourcomputertothefactorydefaultsettings.
YoucancreaterecoverymediaasbackupsorreplacementfortheWindowsrecoveryimage.Withthe
recoverymedia,youcantroubleshootandfixtheproblemsonyourcomputerevenifyoucannotstartthe
Windows8orWindows8.1operatingsystem.Itisrecommendedthatyoucreaterecoverymediaasearlyas
possible.Formoreinformation,see“Usingrecoverymedia”onpage30
.
Refreshingthecomputer
Ifyourcomputerdoesnotperformwellandtheproblemmightbecausedbyarecentlyinstalledprogram,
youcanrefreshyourcomputerwithoutlosingyourpersonalfilesorchangingyoursettings.
Attention:Ifyourefreshyourcomputer,theprogramsthatcamewithyourcomputerandtheprogramsthat
youinstalledfromWindowsStorewillbereinstalled,butallotherprogramswillberemoved.
Torefreshyourcomputer,dothefollowing:
1.Dependingontheoperatingsystem,dooneofthefollowing:
•ForWindows8:
Moveyourpointertothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.Click
Settings➙ChangePCsettings➙General.
•ForWindows8.1:
Moveyourpointertothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.Click
Settings➙ChangePCsettings➙Updateandrecovery➙Recovery.
2.IntheRefreshyourPCwithoutaffectingyourfilessection,clickGetstarted.
3.Followtheinstructionsonthescreentorefreshyourcomputer.
Restoringthecomputertothefactorydefaultsettings
Ifyouwanttorecycleyourcomputerorjuststartover,youcanresetyourcomputertothefactorydefault
settings.Resettingthecomputerwillreinstalltheoperatingsystem,reinstallalltheprogramsthatcamewith
yourcomputer,andresetallthesettingstothefactorydefaultsettings.
Attention:Ifyouresetthecomputertothefactorydefaultsettings,allyourpersonalfilesandsettingswillbe
deleted.Toavoiddataloss,makeabackupcopyofallthedatathatyouwanttokeep.
Toresetyourcomputertothefactorydefaultsettings,dothefollowing:
1.Dependingontheoperatingsystem,dooneofthefollowing:
•ForWindows8:
Moveyourpointertothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.Click
Settings➙ChangePCsettings➙General.
•ForWindows8.1:
Moveyourpointertothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.Click
Settings➙ChangePCsettings➙Updateandrecovery➙Recovery.
28HardwareMaintenanceManual
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