Lenovo ThinkServer RD120 User Manual download pdf (Page 83)

Using other services

If you travel with a Lenovo notebook computer or relocate your computer to a

country where your desktop, notebook, or server machine type is sold, your

computer might be eligible for International Warranty Service, which automatically

entitles you to obtain warranty service throughout the warranty period. Service will

be performed by service providers authorized to perform warranty service.

Service methods and procedures vary by country, and some services might not be

available in all countries. International Warranty Service is delivered through the

method of service (such as depot, carry-in, or on-site service) that is provided in the

servicing country. Service centers in certain countries might not be able to service

all models of a particular machine type. In some countries, fees and restrictions

might apply at the time of service.

To determine whether your computer is eligible for International Warranty Service

and to view a list of the countries where service is available, go to

http://www.lenovo.com/support, click Warranty, and follow the instructions on the

screen.

For technical assistance with the installation of, or questions related to, Service

Packs for your preinstalled Microsoft Windows product, refer to the Microsoft

Product Support Services Web site at http://www.support.microsoft.com/directory/,

or you can contact the Customer Support Center. Some fees might apply.

Purchasing additional services

During and after the warranty period, you can purchase additional services, such as

support for hardware, operating systems, and application programs; network setup

and configuration; upgraded or extended hardware repair services; and custom

installations. Service availability and service name might vary by country or region.

For more information about these services, go to the Lenovo Web site at

http://www.lenovo.com/.

Lenovo product service

Appendix A. Getting help and technical assistance 69

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Lenovo ThinkServer RD120 User Manual Page 83